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      MotivationRemove Motivation →

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      • January 2004 (Revised July 2007)
      • Case

      Lumen and Absorb Teams at Crutchfield Chemical Engineering, The

      By: Teresa M. Amabile and Elizabeth Schatzel
      Large discrepancies have developed between two elite technology development teams at Crutchfield Chemical Engineering in terms of motivation and creativity. To investigate, Paul Burke, director of corporate technology development, commissioned a study of the day-by-day... View Details
      Keywords: Leadership; Managerial Roles; Projects; Groups and Teams; Behavior; Creativity; Motivation and Incentives
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      Amabile, Teresa M., and Elizabeth Schatzel. "Lumen and Absorb Teams at Crutchfield Chemical Engineering, The." Harvard Business School Case 804-118, January 2004. (Revised July 2007.)
      • January 2004
      • Background Note

      Cross-Border Listings and Depositary Receipts

      By: Mihir A. Desai, Maria Raga-Frances, Ami Dave, Mark Veblen and Kathleen Luchs
      This case describes the varied instruments that have evolved to facilitate investments in foreign corporations, emphasizing American Depositary Receipts (ADRs) and cross-border listings. It describes the different types of ADRs and the regulatory requirements foreign... View Details
      Keywords: Financial Markets; Cross-Cultural and Cross-Border Issues; Business History; Research; Motivation and Incentives; United States
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      Desai, Mihir A., Maria Raga-Frances, Ami Dave, Mark Veblen, and Kathleen Luchs. "Cross-Border Listings and Depositary Receipts." Harvard Business School Background Note 204-022, January 2004.
      • January 2004 (Revised July 2006)
      • Background Note

      Incentives within Organizations

      By: Brian J. Hall
      Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations and markets and then helps to define the central components and difficulties of incentive design. Focuses... View Details
      Keywords: Organizations; Motivation and Incentives
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      Hall, Brian J. "Incentives within Organizations." Harvard Business School Background Note 904-043, January 2004. (Revised July 2006.)
      • December 2003 (Revised May 2004)
      • Case

      Sears Auto Centers (A) (Abridged)

      By: Lynn S. Paine
      In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
      Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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      Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
      • December 2003 (Revised August 2004)
      • Case

      Circon (A) (Abridged)

      By: Brian J. Hall, Christopher Rose and Guhan Subramanian
      In 1996, U.S. Surgical launched a hostile takeover bid against Circon Corp. CEO Richard Auhll recruited an old HBS friend, George Cloutier, to the Circon board to help him defend the company. Circon's primary defenses include a "poison pill" and a staggered board and... View Details
      Keywords: Motivation and Incentives; Governing and Advisory Boards; Executive Compensation; Trust; Relationships; Acquisition; Business and Shareholder Relations; Medical Devices and Supplies Industry; United States
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      Hall, Brian J., Christopher Rose, and Guhan Subramanian. "Circon (A) (Abridged)." Harvard Business School Case 904-023, December 2003. (Revised August 2004.)
      • September 2003 (Revised March 2004)
      • Compilation

      PEARL Project, The: Work Patterns at Ditto (A)

      By: Leslie A. Perlow
      Describes life on a product development team, the behaviors that are rewarded, and the difficult tradeoffs members often have to make as a result. This is a rewritten version of an earlier case. View Details
      Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Motivation and Incentives; Information Technology Industry
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      Perlow, Leslie A. "PEARL Project, The: Work Patterns at Ditto (A)." Harvard Business School Compilation 404-055, September 2003. (Revised March 2004.)
      • September 2003 (Revised September 2004)
      • Case

      Hearthside Homes

      By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
      Investigates the "controllability problem" inherent in bonus systems. Ideally, an incentive system accurately measures performance in areas that the individual can control. But most measures are either too broad, including factors outside the influence of the employee,... View Details
      Keywords: Motivation and Incentives; Housing; Performance Evaluation; Construction Industry; Manufacturing Industry; Real Estate Industry
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      Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Hearthside Homes." Harvard Business School Case 904-003, September 2003. (Revised September 2004.)
      • 2003
      • Working Paper

      Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows

      By: Ramon Casadesus-Masanell and Pankaj Ghemawat
      This paper analyzes a dynamic mixed duopoly in which a profit-maximizing competitor interacts with a competitor that prices at zero (or marginal cost), with the cumulation of output affecting their relative positions over time. The modeling effort is motivated by... View Details
      Keywords: Business Model; Competition; Open Source Distribution; Balance and Stability; Applications and Software; Network Effects; Duopoly and Oligopoly
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      Casadesus-Masanell, Ramon, and Pankaj Ghemawat. "Dynamic Mixed Duopoly: A Model Motivated by Linux vs. Windows." Harvard Business School Working Paper, No. 04-012, August 2003.
      • July 2003 (Revised October 2003)
      • Case

      Ottawa Voyageurs, The

      By: Thomas J. DeLong, Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody and David Ager
      Manuel Tertuliano, head coach of a professional soccer club, must make some difficult decisions about the compensation of six of his players. Specifically, he must decide how to allocate $850,000 among these six players in a way that will benefit his team, which has... View Details
      Keywords: Decision Choices and Conditions; Compensation and Benefits; Performance; Motivation and Incentives; Sports; Groups and Teams; Sports Industry; Entertainment and Recreation Industry; Canada
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      DeLong, Thomas J., Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody, and David Ager. "Ottawa Voyageurs, The." Harvard Business School Case 404-023, July 2003. (Revised October 2003.)
      • May 2003
      • Background Note

      How to Induce Retailers to Reduce Stockouts?

      By: V.G. Narayanan
      Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details
      Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Consumer Products Industry; Industrial Products Industry; Retail Industry
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      Narayanan, V.G. "How to Induce Retailers to Reduce Stockouts?" Harvard Business School Background Note 103-080, May 2003.
      • May 2003
      • Case

      Environmental Defense

      By: Forest L. Reinhardt
      Analyzes the strategy and management of Environmental Defense, a leading environmental advocacy group, emphasizing the group's activity in the energy and agribusiness industries. From a strategy formulation standpoint, the case encourages students to think of the... View Details
      Keywords: Strategy; Nonprofit Organizations; Energy; Relationships; Agribusiness; Agriculture and Agribusiness Industry; Energy Industry
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      Reinhardt, Forest L. "Environmental Defense." Harvard Business School Case 703-029, May 2003.
      • Article

      Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior

      By: Frances X. Frei
      Keywords: Motivation and Incentives; Customers; Behavior; Power and Influence
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      Frei, Frances X. "Beyond the Carrot and the Stick: New Alternatives for Influencing Customer Behavior." Harvard Management Update 8, no. 3 (March 2003).
      • 2003
      • Conference Paper

      Follow the Money: What Really Drives Technology Innovation in Construction

      By: John D. Macomber
      Technology enthusiasts, academics, and software companies remain concerned about the slow pace of innovation in the construction industry. Tools are widely available that seem to provide eminently sensible and clearly apparent improvement to the process of design and... View Details
      Keywords: Buildings and Facilities; Technological Innovation; Construction; Design; Performance Improvement; Motivation and Incentives; Knowledge Management; Adoption; Business Model; Capital Structure; Supply Chain
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      Macomber, John D. "Follow the Money: What Really Drives Technology Innovation in Construction." Paper presented at the American Society of Civil Engineers, 2003.
      • February 2003 (Revised June 2006)
      • Case

      Implementing the Nissan Renewal Plan

      By: Michael Y. Yoshino and Masako Egawa
      Carlos Ghosn, a former executive vice-president of Renault, became the COO of Nissan Motor Co., a troubled auto company in Japan when Renault bought 38% of the company in 1999. This case deals with how Ghosn turned the company around. Examines in considerable detail... View Details
      Keywords: Acquisition; Change Management; Employees; Leading Change; Strategic Planning; Motivation and Incentives; Auto Industry; Japan
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      Yoshino, Michael Y., and Masako Egawa. "Implementing the Nissan Renewal Plan." Harvard Business School Case 303-111, February 2003. (Revised June 2006.)
      • January 2003 (Revised September 2007)
      • Background Note

      A Note on Racing to Acquire Customers

      By: Thomas R. Eisenmann
      Examines factors that motivate a firm's race to acquire customers in newly emerging markets and explores conditions under which racing strategies are likely to yield attractive returns. Provides a definition of racing behavior, introduces the notion of an optimal level... View Details
      Keywords: Customers; Price Bubble; Network Effects; Emerging Markets; Market Entry and Exit; Behavior; Competition
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      Eisenmann, Thomas R. "A Note on Racing to Acquire Customers." Harvard Business School Background Note 803-103, January 2003. (Revised September 2007.)
      • January 2003 (Revised November 2005)
      • Case

      Endeavor-Determining A Growth Strategy

      By: William A. Sahlman and Michael J. Roberts
      Describes the progress of a nonprofit organization, Endeavor, focused on nurturing entrepreneurship in emerging markets. At the time of the case, it has successfully expanded to five Latin American countries and is contemplating the next phase in its growth.... View Details
      Keywords: Motivation and Incentives; Nonprofit Organizations; Development Economics; Entrepreneurship; Emerging Markets; Policy; Growth and Development Strategy
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      Sahlman, William A., and Michael J. Roberts. "Endeavor-Determining A Growth Strategy." Harvard Business School Case 803-126, January 2003. (Revised November 2005.)
      • August 8, 2003
      • Comment

      A Better Way to Motivate Staff

      By: Roberto G. Mendoza, Peter Hancock and Robert C. Merton
      Keywords: Motivation and Incentives; Employees
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      Mendoza, Roberto G., Peter Hancock, and Robert C. Merton. "A Better Way to Motivate Staff." Financial Times (August 8, 2003). (Comment.)
      • 2003
      • Article

      Do Incentives Work? The Perception of A Worldwide Sample of Senior Executives

      By: Michael Beer and Nancy Katz
      Keywords: Motivation and Incentives; Management; Perception
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      Beer, Michael, and Nancy Katz. "Do Incentives Work? The Perception of A Worldwide Sample of Senior Executives." Human Resource Planning 26, no. 3 (2003): 30–44.
      • winter 2003
      • Article

      Incentives: Getting What You Pay For

      By: Nicole DeHoratius and Ananth Raman
      Keywords: Motivation and Incentives
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      DeHoratius, Nicole, and Ananth Raman. "Incentives: Getting What You Pay For." ECR Journal (winter 2003).
      • 2003
      • Mimeo

      The Economic Motivations for Using Project Finance

      By: Benjamin C. Esty
      Keywords: Financing and Loans; Motivation and Incentives
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      Esty, Benjamin C. "The Economic Motivations for Using Project Finance." January 2003. Mimeo.
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