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Show Results For
- All HBS Web
(1,049)
- News (346)
- Research (613)
- Events (1)
- Multimedia (7)
- Faculty Publications (338)
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
Starbucks' announcement that it will close 600 stores in the United States is a long-overdue admission that there are limits to growth. In February 2007, a leaked internal memo written by founder Howard Schultz showed that he recognized... View Details
- 30 Jul 2019
- News
Turning Around Tesco
The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to celebrate, too: The chain is... View Details
- 01 Oct 1999
- News
Eight Among Many: Robert F. Diromualdo
CEO of Borders Group, Inc. - which includes more than 250 Borders Books & Music superstores around the globe, 900 Waldenbooks stores throughout the United States, and Borders.com - DiRomualdo runs an organization that rang up $2.6 billion... View Details
Keywords: James E. Aisner
William M. Batten
Batten transformed JCPenney from a sleepy “Main Street” store into a diversified mass merchandiser located in shopping malls throughout suburbia. He dramatically expanded the merchandising line, introduced the Penney credit card, and... View Details
Keywords: Retail
Bernard F. Gimbel
During his tenure as head of the firm, Gimbel grew annual sales of Gimbel Brothers Department Stores from $15 million to $500 million. Gimbel personally negotiated the purchase of competitor Saks and Company. In addition to the Gimbel... View Details
Keywords: Retail
- 01 Sep 2007
- News
Riding It Out
recall of 450,000 tires missing a key safety feature that a U.S. importer had purchased from a Chinese manufacturer and distributed to retail outlets. “I don’t think there is a strong culture of adherence to regulations in China right... View Details
- 01 Oct 1998
- News
Supplying Demand
When it opens next year, Los Angeles' new state-of-the-art sports complex will bear the name of a $7-billion international retail giant, a newcomer that will join heavyweights such as United Airlines, Anheuser-Busch, and MCI in seeing its... View Details
Keywords: Paul Michelman
Edward A. Filene
Filene developed the world’s largest specialty store. In 1912, when Filene opened his new mega-store in Boston, 715,000 people came through the doors of the new store within one week. With the inauguration of the new store, Filene’s sales... View Details
Keywords: Retail
Samuel M. Walton
1987, Wal-Marts numbered over 1,000 and had sales of $14 billion. Gaining momentum from the success of Wal-Mart, Walton created the highly successful bulk food store chain, Sam’s Wholesale Club, which also earned revenues in the billions.... View Details
Keywords: Retail
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
product safety expert, and we have a shared interest in what keeps safer products from reaching the market and what keeps less safe products on store shelves. In 2002 she wrote: As the world's largest View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the View Details
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
under then-accepted principles of multiunit retail management. As a result, the company raised the number of units for which a manager was responsible from one to ten or more. By necessity, managers could do little more than provide... View Details
Bernard H. Kroger
Kroger is responsible for many innovations in grocery store operations. He was the first to place grocery ads in daily newspapers and was the first grocer to bring meat departments into the store. Starting with one store, he created a... View Details
Keywords: Retail
Charles D. Tandy
accounting problems and then secured financing for much needed expansion. Drastically reducing Radio Shack’s store size and streamlining inventory while introducing company-branded products, Tandy’s Radio Shack grew to have more than... View Details
Keywords: Retail
- 23 Sep 2014
- First Look
First Look: September 23
software to be significant. But unlike other retailers who took an iron hand approach to push compliance, Belk's implementation permitted store managers to "edit" the system to "fix" the... View Details
Keywords: Sean Silverthorne
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
of that, the South African government took notice and responded by negotiating a land purchase for the Seven Sisters, who until that point owned no vineyards and had to contract farmers and a winery to grow grapes. Now Walmart wants to put Seven Sisters in 1,500 US... View Details
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
Jesse I. Straus
While still a young man in his family’s company, Jesse Straus and his younger brother Percy were personally responsible for the erection of the famous Macy’s Store in Herald Square, New York City. After buying out their uncle’s interest... View Details
Keywords: Retail
Isaac Gimbel
In 1909, Gimbel built a Gimbel Brothers Department Store in New York City, which became a huge success. Building upon this success, Gimbel purchased a 16-story building in New York, to which he added three more floors to give Gimbel... View Details
Keywords: Retail