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Publications

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  • All HBS Web  (1,480)
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Show Results For

  • All HBS Web  (1,480)
    • People  (1)
    • News  (322)
    • Research  (858)
    • Events  (5)
    • Multimedia  (6)
  • Faculty Publications  (261)
← Page 34 of 1,480 Results →
  • 01 Sep 2023
  • News

The Exchange: Where Ethics Meet Economics

young. Max, can you tell us about its evolution? Max Bazerman: It might be easiest to talk about two periods of time: the 2,500 years that led up to Enron and the 20 years since then. For 2,500 years, ethics was in the hands of philosophers, and they provided lots of... View Details
Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

offering them incentives or deals to stay before they leave. “Focusing on retaining higher-spending customers, even if they aren’t as likely to leave, can increase the total profit a company can reap.” As Gupta describes in Managing Churn to Maximize Profits—a new... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • Web

Connect with Alumni - Recruiting

“Results” to export names and contact information to Excel or to download a PDF Insights & Advice 21 Nov 2024 Jess Hopper How Alumni Can Recruit When They Aren’t Recruiters How Alumni Can Recruit When They Aren’t Recruiters How Alumni Can... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

in Washington politicians. Fairly or not, people have become willing to believe that executives, as a class, are greedy and dishonest. However natural it might be to ask how so many executives—not to mention accountants, investment bankers, stock View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

It’s simple: They create the most value, says Harvard Business School Professor Felix Oberholzer-Gee. In almost every segment of the economy, the very best companies lead their peers by wide margins. They take share by building on proven ideas and expanding in View Details
Keywords: by Danielle Kost
  • Profile

Lena Licht

been exceeded. I am making lifelong friends, and my skillset and network have grown more than I could have imagined. What is your most memorable classroom moment? The Chief Marketing Officer of Glossier sat in our classroom during the... View Details
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

editors, teachers, and individual scholars to act to foster these characteristics. Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai Authors:Ramya Ramanath and Alnoor Ebrahim Publication:Nonprofit... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2014
  • First Look

First Look: April 22

  Publications August 2013 Modernizing Insurance Regulation Comparative Regulation of Market Intermediaries: Insights from the Indian Life Insurance Market By: Anagol, Santosh,... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2022
  • News

Scaling Hope

support group and was launched in conjunction with the Caron Treatment Centers in 2017, tackles tough topics, including relapse, shame, secrecy, and fear, with insights from experts and parents. That feeling of frustration also prompted... View Details
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

success in terms of both educational attainment and labor market outcomes. For example, only 33 percent of the organizations tracking college-related outcomes also prioritize employment outcomes. [div class=infogram-embed... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

Australia’s fourth-largest company, agreed to let Buell and Choi test the benefits of trade-off transparency among its prospective credit card customers. Commonwealth Bank is the country’s biggest issuer of credit card loans, with almost 27 percent of View Details
Keywords: by Danielle Kost
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

increased during the 2007-2009 financial crisis. Diversification gave firms both financing and investment advantages. First, conglomerates became significantly more leveraged relative to comparable focused firms. Second, conglomerates' access to internal capital View Details
Keywords: Sean Silverthorne
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

History at HBS, have been compiling an oral history project called Creating Emerging Markets, 130 video interviews of iconic business leaders from emerging markets discussing their careers and organizations in an unstructured format.... View Details
Keywords: by Michael Blanding
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

Mission to Mars: It Really Is Rocket Science What do you think of this research? Are you thrilled or chilled about the prospect of space tourism? Is it a business? Share your insights below. View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and presents sales productivity not only as a core way to increase... View Details
Keywords: by Kristen Senz
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

out that the sales and marketing folks were overtaxed, while the demands were too soft on software engineers. “The tool gave us insight for each job on how to improve it,” he says. Why that job is so hard... View Details
Keywords: by Dina Gerdeman
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

with the management team at the time, to scale back all of those businesses, focus on the diamond in the rough that we had within our midst, the Dunkin’ Donuts business, polish that up, standardize the format, standardize the menu, the configuration, pricing, focus on... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
  • Web

Entrepreneurship Course Online | HBS Online

Now Key Concepts Identify a business opportunity Evaluate an idea and assess the market Explore the risks and rewards of entrepreneurship Leverage experiments to validate concepts and refine your business strategy Discover the key... View Details
  • 01 Jun 2024
  • News

Firm Foundation

Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
Keywords: Janelle Nanos; private equity; Warren Buffett; career path; investment strategy; family business; Finance
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