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      Management ControlRemove Management Control →

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      • July 1987
      • Case

      Altoona Corp.: Computer Products Division

      By: Roger E. Bohn and Robert H. Hayes
      A relatively small manufacturer of computer memory disks has achieved a major market position through the use of its statistical quality control (SQC) program. It is now expanding the production of a new line of disks and is encountering problems getting the process... View Details
      Keywords: Factories, Labs, and Plants; Volatility; Performance Consistency; Performance Improvement; Performance Productivity; Quality; Mathematical Methods; Hardware; Manufacturing Industry
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      Bohn, Roger E., and Robert H. Hayes. "Altoona Corp.: Computer Products Division." Harvard Business School Case 688-010, July 1987.
      • July 1987 (Revised October 1995)
      • Case

      Phillips 66: Controlling a Company Through Crisis

      By: Lynda M. Applegate
      The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
      Keywords: Restructuring; Information Management; Governance Controls; Organizational Design; Crisis Management; Communication; Management Teams; Growth Management; Mining Industry; Energy Industry; United States
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      Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
      • May 1987 (Revised February 2000)
      • Case

      Codman & Shurtleff, Inc.: Planning and Control System

      By: Robert L. Simons
      Detailed description of the planning and control systems in use at Johnson & Johnson. Focuses on the actions of managers in one subsidiary in revising budget targets. Illustrates intensive strategic planning and financial planning process in a large, decentralized... View Details
      Keywords: Strategic Planning; Planning; Forecasting and Prediction; Accounting Audits; Budgets and Budgeting; Business Strategy; Financial Management; Business or Company Management; Management Systems; Public Administration Industry; Financial Services Industry
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      Simons, Robert L. "Codman & Shurtleff, Inc.: Planning and Control System." Harvard Business School Case 187-081, May 1987. (Revised February 2000.)
      • April 1987 (Revised May 1987)
      • Supplement

      Inland Steel Co. Product Policy (H): Fred Lerner--Inventory Planning and Control

      By: Benson P. Shapiro and Lawrence B. Levine
      Keywords: Asset Management; Metals and Minerals; Steel Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (H): Fred Lerner--Inventory Planning and Control." Harvard Business School Supplement 587-141, April 1987. (Revised May 1987.)
      • April 1987 (Revised April 1987)
      • Case

      Tiberg Co.

      By: Michael Beer and Daniel J. Isenberg
      Describes the efforts of a vice president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard. View Details
      Keywords: Cost Management; Multinational Firms and Management; Governance Controls; Managerial Roles; Organizational Change and Adaptation; Organizational Design; Power and Influence
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      Beer, Michael, and Daniel J. Isenberg. "Tiberg Co." Harvard Business School Case 487-079, April 1987. (Revised April 1987.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • January 1986
      • Case

      Telecommunications in Transition: Managing Business and Regulatory Change

      By: Richard H.K. Vietor
      Keywords: Change Management; Governing Rules, Regulations, and Reforms; Telecommunications Industry
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      Vietor, Richard H.K. "Telecommunications in Transition: Managing Business and Regulatory Change." Harvard Business School Case 986-001, January 1986.
      • November 1985 (Revised November 1987)
      • Case

      R&R

      By: Howard H. Stevenson
      Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources in order to lower the fixed costs of business entry. Provides a mechanism for discussing the role of... View Details
      Keywords: Cost Management; Entrepreneurship
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      Stevenson, Howard H. "R&R." Harvard Business School Case 386-019, November 1985. (Revised November 1987.)
      • September 1985
      • Background Note

      Pre-Start Analysis: A Framework for Thinking About Business Ventures

      By: Howard H. Stevenson and John R. Van Slyke
      Describes the thought process an entrepreneur should undergo before committing to a course of action. Covers understanding the opportunity--assessing the critical skills, resources, relationships, and approvals--developing an action plan; forming a business entity;... View Details
      Keywords: Business Ventures; Entrepreneurship; Framework; Growth and Development Strategy; Management Skills; Resource Allocation
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      Stevenson, Howard H., and John R. Van Slyke. "Pre-Start Analysis: A Framework for Thinking About Business Ventures." Harvard Business School Background Note 386-075, September 1985.
      • September 1985 (Revised July 2007)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh

      By: V. Kasturi Rangan
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh." Harvard Business School Case 586-013, September 1985. (Revised July 2007.)
      • April 1985 (Revised March 1987)
      • Background Note

      Organizing and Controlling MNCs

      By: Christopher A. Bartlett
      Keywords: Multinational Firms and Management
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      Bartlett, Christopher A. "Organizing and Controlling MNCs." Harvard Business School Background Note 385-325, April 1985. (Revised March 1987.)
      • March 1985 (Revised November 1985)
      • Case

      Wilmington Tap and Die

      By: Robert S. Kaplan
      The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details
      Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry
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      Kaplan, Robert S. "Wilmington Tap and Die." Harvard Business School Case 185-124, March 1985. (Revised November 1985.)
      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • October 1982 (Revised December 1984)
      • Case

      Air Traffic Controllers (Condensed)

      By: Michael Beer
      Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States
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      Beer, Michael. "Air Traffic Controllers (Condensed)." Harvard Business School Case 483-054, October 1982. (Revised December 1984.)
      • May 1982 (Revised June 1982)
      • Case

      Air Traffic Controllers

      By: Michael Beer
      On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
      Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
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      Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
      • April 1982 (Revised September 1986)
      • Case

      Ideal Standard France: Pat Paterson

      By: Christopher A. Bartlett
      A newly appointed country subsidiary manager must decide on action for an operation losing $1 million per month. He is constrained by price controls on one hand and sensitive union relations on the other. Furthermore a major loss-contributing plant has recently been... View Details
      Keywords: Business Subsidiaries; Transition; Cost Management; Management; Crisis Management; Labor and Management Relations
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      Bartlett, Christopher A. "Ideal Standard France: Pat Paterson." Harvard Business School Case 382-139, April 1982. (Revised September 1986.)
      • October 1979 (Revised March 1986)
      • Case

      PC&D, Inc.

      By: Evelyn T. Christiansen and Richard G. Hamermesh
      Covers history of PC&D from 1960 to 1975 as it grows from a single business firm to a diversified firm. Emphasizes the use of subsidiaries for product development and fast growth. Other issues include problems of a new CEO in keeping control of fast growing divisions. View Details
      Keywords: Leadership; Business Subsidiaries; Diversification; Growth Management; Product Development
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      Christiansen, Evelyn T., and Richard G. Hamermesh. "PC&D, Inc." Harvard Business School Case 380-072, October 1979. (Revised March 1986.)
      • 1977
      • Book

      Management Accounting and Control of Data Processing

      By: R. L. Nolan
      Keywords: Management; Cost Accounting; Data and Data Sets
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      Nolan, R. L. Management Accounting and Control of Data Processing. NY: National Association of Accountants, 1977.
      • June 1977 (Revised May 1997)
      • Case

      University of Trent

      By: Regina E. Herzlinger
      Focuses on two issues: 1) technical systems that can be employed in nonprofit organizations for control and motivational purposes. Systems discussed range from payroll monitoring systems to zero-base budgeting and 2) the managerial environment needed for serious... View Details
      Keywords: Information Technology; Motivation and Incentives; Business or Company Management; Nonprofit Organizations; Governance Controls; Education Industry
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      Herzlinger, Regina E. "University of Trent." Harvard Business School Case 177-245, June 1977. (Revised May 1997.)
      • July 1976
      • Article

      Effects of Externally-Imposed Deadlines on Subsequent Intrinsic Motivation

      By: T. M. Amabile, W. DeJong and M. R. Lepper
      Studied the effects of externally imposed deadlines on individuals' task performance and their subsequent interest in the task. In 1 deadline condition, 20 male undergraduates were given an explicit time limit for solving a series of initially interesting word games.... View Details
      Keywords: Motivation and Incentives; Time Management; Social Psychology; Situation or Environment
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      Amabile, T. M., W. DeJong, and M. R. Lepper. "Effects of Externally-Imposed Deadlines on Subsequent Intrinsic Motivation." Journal of Personality and Social Psychology 34, no. 1 (July 1976): 92–98.
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