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  • All HBS Web  (31,674)
    • People  (77)
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  • 26 Jul 2014
  • HBS Conference

12th Annual Open and User Innovation Conference

  • Article

Sales Managers Must Manage

By: Frank V. Cespedes
A common complaint from C-level executives about their sales colleagues concerns the latter’s ability to manage, not sell. Nearly every firm has examples of successful salespeople who are poor managers because they persist in their behaviors as reps rather than... View Details
Keywords: Sales; Management Skills
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Cespedes, Frank V. "Sales Managers Must Manage." Top Sales Magazine (February 2019).
  • Web

IFC: Italy; Tradition and Innovation - Course Catalog

HBS Course Catalog IFC: Italy; Tradition and Innovation Course Number 6052 Professor Sophus A. Reinert Professor of Management Practice Dante Roscini January; J; 3.0 credits... View Details
  • Research Summary

Identity Work, Itinerant Careers, and Management Education

I investigate how and where individuals develop, revise and consolidate identity narratives that afford them some degree of self-esteem, a sense of direction and purpose, and social legitimacy, in the context of careers that feature discontinuities, mobility and... View Details

  • March 2020
  • Article

Do Managers Matter? A Natural Experiment from 42 R&D Labs in India

By: Prithwiraj Choudhury, Tarun Khanna and Christos A. Makridis
We exploit plausibly exogenous variation in the staggered entry of new managers into India’s 42 public R&D labs between 1994 and 2006 to study how alignment between the CEO and middle-level managers affect research productivity. We show that the introduction of new lab... View Details
Keywords: Incentives; Innovation; Productivity; Management; Alignment; Research and Development; Innovation and Invention; Performance Productivity; India
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Choudhury, Prithwiraj, Tarun Khanna, and Christos A. Makridis. "Do Managers Matter? A Natural Experiment from 42 R&D Labs in India." Journal of Law, Economics & Organization 36, no. 1 (March 2020): 47–83.

    Management

    Today's managers are confronted with more dynamic challenges and opportunities than every before—through the need to harness technological advances, lead a dispersed and diverse workforce, anticipate and react to constant competitive and geopolitical... View Details

    • 01 Sep 2024
    • News

    Fueling Innovation

    By giving to the HBS Fund, alumni and friends support the School’s core priorities and help catalyze the launch of new programs and initiatives View Details
    • August 1998 (Revised July 2002)
    • Case

    Innovation at 3M Corporation (A)

    By: Stefan H. Thomke and Ashok Nimgade
    Describes how 3M Corp. introduces and learns a new and innovative methodology called Lead User research to understand future customer and market needs. A team from 3M's Medical-Surgical Markets Division applies the Lead User methodology to the field of surgical... View Details
    Keywords: Innovation and Management; Innovation Strategy; Managerial Roles; Marketing Strategy; Demand and Consumers; Market Timing; Product Development; Problems and Challenges; Business Strategy; Medical Devices and Supplies Industry
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    Thomke, Stefan H., and Ashok Nimgade. "Innovation at 3M Corporation (A)." Harvard Business School Case 699-012, August 1998. (Revised July 2002.)
    • October 2002 (Revised March 2004)
    • Case

    Management Earnings Disclosure and Pro Forma Reporting

    Introduces a discussion of management earnings disclosure and the growing use of pro forma reporting by corporations. Highlights the background of pro forma reporting, how it has been used in the past couple of years, and what the regulators at the capital markets... View Details
    Keywords: Business Earnings; Corporate Disclosure; Financial Reporting; Management Teams
    Citation
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    Bradshaw, Mark T., and Jacob Cohen. "Management Earnings Disclosure and Pro Forma Reporting." Harvard Business School Case 103-005, October 2002. (Revised March 2004.)
    • 18 May 2012
    • Working Paper Summaries

    Organization Design for Distributed Innovation

    Keywords: by Carliss Y. Baldwin
    • 2013
    • Book

    Business and the Environment: Critical Perspectives in Business and Management

    By: Susse Georg and Andrew J. Hoffman
    Over the past four decades, the concept of corporate environmentalism has passed through multiple iterations. Prompted by landmark environmental events such the publication of Rachel Carson’s Silent Spring (1962), the Santa Barbara oil spill, the Cuyahoga River fire,... View Details
    Keywords: Corporate Social Responsibility and Impact; Environmental Management; Natural Environment
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    Georg, Susse, and Andrew J. Hoffman, eds. Business and the Environment: Critical Perspectives in Business and Management. 4 vols. Routledge, 2013.
    • 2004
    • Book

    Innovation and Its Discontents: How Our Broken Patent System Is Endangering Innovation and Progress, and What To Do About It

    By: Adam Jaffe and Josh Lerner
    Keywords: Innovation and Invention; Patents; System
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    Jaffe, Adam, and Josh Lerner. Innovation and Its Discontents: How Our Broken Patent System Is Endangering Innovation and Progress, and What To Do About It. Princeton, NJ: Princeton University Press, 2004.
    • 23 Nov 2010
    • Working Paper Summaries

    Growth Through Heterogeneous Innovations

    Keywords: by Ufuk Akcigit & William R. Kerr; Technology
    • August 2017
    • Article

    Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

    By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
    OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
    Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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    Plough, Avery C., Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq, and Neel T. Shah. "Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes." Obstetrics & Gynecology 130, no. 2 (August 2017): 358–365.
    • June 2010
    • Article

    Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

    By: David I. Levine and Michael W. Toffel
    Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety... View Details
    Keywords: Quality; Management; Standards; Employees; Wages; Organizations; Profit; Safety; Health; Policy
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    Levine, David I., and Michael W. Toffel. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers." Management Science 56, no. 6 (June 2010): 978–996. (Appendix. Profiled by industry practitioners in Quality Digest, Quality Progress, ANSI-ASQ National Accreditation Board (ANAB).)
    • 12 Jun 2017
    • Video

    The Fusion of Management and Technology

    • Teaching Interest

    Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)

    By: William R. Kerr
    Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core... View Details
    • 2013
    • Book

    Teaming to Innovate

    By: Amy C. Edmondson
    Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look... View Details
    Keywords: Innovation Leadership; Groups and Teams; Organizational Culture
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    Edmondson, Amy C. Teaming to Innovate. San Francisco, CA: Jossey-Bass, 2013.
    • December 2016 (Revised January 2017)
    • Supplement

    Colombia: the National System for Competitiveness and Innovation

    By: Laura Alfaro and Haviland Sheldahl-Thomason
    Citation
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    Alfaro, Laura, and Haviland Sheldahl-Thomason. "Colombia: the National System for Competitiveness and Innovation." Harvard Business School Supplement 717-031, December 2016. (Revised January 2017.)
    • March 2021
    • Article

    Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care

    By: Maximilian J. Pany, Lucy Chen, Bethany Sheridan and Robert S. Huckman
    Scope-of-practice regulations, including prescribing limits and supervision requirements, may influence the propensity of providers to form care teams. Therefore, policy makers need to understand the effect of both team-based care and provider type on clinical... View Details
    Keywords: Disease Management; Team-based Care; Health Care and Treatment; Groups and Teams; Performance
    Citation
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    Pany, Maximilian J., Lucy Chen, Bethany Sheridan, and Robert S. Huckman. "Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care." Health Affairs 40, no. 3 (March 2021): 435–444.
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