IT - Publications - Faculty & Research - Harvard Business School

June 21, 2017
Article

Uber Can't Be Fixed—It's Time for Regulators to Shut It Down

By: Benjamin G. Edelman

I argue that Uber's intentional malfeasance is its comparative advantage. But having grown through intentional illegality, Uber should face strict enforcement of applicable preexisting laws—penalties that would probably bankrupt the company. View Details

Keywords: Lawfulness; Laws and Statutes; Legal Liability; Law; Transportation; Transportation Industry; Information Technology Industry

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January 2024
Background Note

Evaluating Innovations in the Organization of Primary Care: What Type of Innovation Is It and How Well Does It Align with the Six Factors?

By: Regina E. Herzlinger and James Wallace

How can we evaluate if innovative health care ventures can do good—benefit society—and do well—become financially viable? This question is the topic of the first module in the Innovating in Health Care course book.

This note and "Health Stop (A): What Type... View Details

Keywords: Business Model; Health Care and Treatment; Collaborative Innovation and Invention; Mission and Purpose; Alignment; Health Industry

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Educators

11 Mar 2019
Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

overcome decades of TV footage of soldiers and tanks that linger in the mind. To Harvard Business School marketing professor Elie Ofek, it’s more proof that influencing long-held perceptions about a region requires more strategic thinking. After all, View Details

Keywords: by Danielle Kost; Tourism

2014
Article

Paying It Forward: Generalized Reciprocity and the Limits of Generosity

By: Kurt Gray, Adrian F. Ward and Michael I. Norton

When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in kind. What happens when people cannot reciprocate, but instead have the chance to be cruel or kind to someone entirely different—to pay it... View Details

Keywords: Moral Sensibility; Behavior; Situation or Environment; Attitudes

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21 Sep 2015
Book

What It Takes to Learn to Be a Leader

Keywords: by Roberta Holland

2021
Working Paper

The Value of Data and Its Impact on Competition

By: Marco Iansiti

Common regulatory perspective on the relationship between data, value, and competition in online platforms has increasingly centered on the volume of data accumulated by incumbent firms. This view posits the existence of "data network effects," where more data leads to... View Details

Keywords: Online Platforms; Data Network Effects; Analytics and Data Science; Value; Competition; Digital Platforms

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January 2008
Article

Do Well by Doing Good? Don't Count on It

By: Joshua D. Margolis, Hillary Anger Elfenbein and James P. Walsh

Research over 35 years shows only a weak link between socially responsible corporate behavior and good financial performance. However, there's no evidence of risk in doing good, only in being exposed for misdeeds. View Details

Keywords: Values and Beliefs; Profit; Corporate Social Responsibility and Impact; Performance Effectiveness; Behavior

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January 2000
Article

The Tragedy of the Commoners: Biotechnology and its Publics

By: Arthur A. Daemmrich

Keywords: Biotechnology Industry

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October 2005
Article

Growing Talent As If Your Business Depended on It

By: Jeff Cohn, Rakesh Khurana and Laura Reeves

Keywords: Growth and Development; Business Ventures

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July 1991 (Revised March 1992)
Background Note

Matching the Process of Product Development to Its Context

By: Robert J. Dolan

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1985
Chapter

Cost-Benefit Analysis Applied to Risks: Its Philosophy and Legitimacy

By: Dutch Leonard and Richard Zeckhauser

Keywords: Cost vs Benefits; Risk and Uncertainty; Risk Management

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1988
Chapter

Change Master Skills: What it Takes to be Creative

By: R. M. Kanter

Keywords: Creativity; Competency and Skills

Citation

12 Apr 2023
Podcast

Point-of-work transactions: How Mastercard connects its employees with opportunities

Mastercard kick-started its internal talent marketplace in response to the pandemic, ramping up from a manual system to a digital platform from start-up Gloat. Lessons learned, ROI, and best-practices from the perspectives of customer and supplier. View Details