Human Rights - Publications - Faculty & Research

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

companies, on communities, and, most of all, on employees. "The initial drive was to build empathy around the decisions that are so core on a human level," Sucher says. "They wanted people to learn about that." Green... View Details

Keywords: by Carmen Nobel; Manufacturing

07 Oct 2019
Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details

Keywords: by Sean Silverthorne; Retail; Air Transportation

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

those areas of biotechnology that dealt with the basics of human reproduction. So I started to look into this field, and quickly realized just how radical the technology was and how vibrant commercial activity had already become. At the... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

24 Jul 2013
Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

The economist John Maynard Keynes was right about the ultimate mortality of human beings ("In the long run, we are all dead," he once said.), but when it comes to places, it may be precisely the... View Details

Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto

01 Sep 2004
News

Inside Executive Search

meet the client. Tip: Be honest about whether a situation is of potential interest, but also try to be open-minded. Even if it does not initially seem like the right thing at the right time, it could turn... View Details

Keywords: Julia Hanna; Corporate Services; Management, Scientific, and Technical Consulting Services; Professional Services

25 Oct 2006
Op-Ed

Fixing Executive Options: The Veil of Ignorance

the right thing to do is for shareholders as a whole. This uncertainty is a burden on managers and one that will force them not to choose investments, mergers, and accounting decisions based on the details of their contracts. Rather, they... View Details

Keywords: by Mihir Desai & Joshua Margolis

Web

Michael Cheng | MBA

human consequences, and people in powerful positions were happy to help the company cover up, for the right price. This case study illustrates the power,peril, and promise of technology. View Details

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

clubby groups that are widely criticized as the handpicked "captives" of self-serving management. With White House support, congressional leaders are intent on shifting the balance of power in the boardroom away from management. Senator Chuck Schumer's (D-NY)... View Details

Keywords: by Roger Thompson

15 Nov 2024
News

Driving Change

Speaking to nearly 700 alumni at the Women’s Leadership Summit last week, HBS Professor Robin Ely addressed both current and emerging challenges facing women in leadership roles, while emphasizing the critical importance of continued progress. “Today, we face a fresh... View Details

26 Sep 2024
HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

John Stuart Mill, philosophers have wrestled with the age-old questions autonomous vehicles are now raising—in new and urgent ways—for businesses and their leaders. “And by genuine ethical decisions, I mean decisions about the rights of... View Details

Keywords: by Tom Quinn; Auto; Technology

16 Sep 2002
Research & Ideas

The Irrational Quest for Charismatic CEOs

familiar faces. It's true that sometimes going outside is the right way to go. The strategic transformation at IBM required someone like Lou Gerstner to challenge the complacency. The Home Depot board felt justified in turning to outside... View Details

Keywords: by Martha Lagace

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

Summing Up How best is denial managed? Denial is endemic to management. It is a natural part of human nature, closely related to the survival instinct. It can be useful or disastrous. And it can be managed. That sums up at least many of... View Details

Keywords: by Jim Heskett

Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

we’ll highlight employee surveillance, assumptions of value neutrality, and right to privacy issues, among others. This article features a timeline of important moments in tech history for further engagement. Let’s expand our... View Details

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Dean Srikant Datar’s 2024 Commencement Remarks | About

Humanity . Today, I ask you to join me in reflecting on these words one more time—how they have influenced your time at Harvard Business School and how they might continue to provide guidance as you begin the next phase of your... View Details

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Navigating a Career in Education | Social Enterprise | Harvard Business School

After my Fellowship ended, I stayed on as a permanent hire and shifted to our human assets team, focusing on an overhaul of our performance evaluation system and the way we think about leadership development. Now I'm working in... View Details

16 Oct 2018
News

To Lead and Serve

stayed in five years. And some of us, like myself, stayed in 38. But I didn't pass my grandfather, who did 39 years in. My concept of service to the country really came from my grandfather and my father talking about their careers, but really their fundamental notion... View Details

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Entrepreneurship in Life Sciences - Course Catalog

with the appropriate financial and human resources, and scaling. The course will explore which areas of the life sciences are ripe for innovation and entrepreneurship and will cover therapeutics, devices, diagnostics, and related service... View Details

01 Sep 2007
News

A Man of Influence

RIGHT-HAND MAN: Valenti’s memoir richly describes his years in the White House, a time when LBJ signed the Civil Rights Act and made key decisions about the Vietnam War. Estate of Jack Valenti If Jack Valenti (MBA 3/’48) had lived to see... View Details

18 Jun 2001
Lessons from the Classroom

Why Leaders Need Great Books

percentage of my sleep right off the top. — So I'm telling you, okay?" So go the first lines to author Allan Gurganus's short story, "Blessed Assurance." As one of the works of literature that HBS MBA students wrestle with... View Details