Publications

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

format. Finally, the wave of human health concerns (especially relative to obesity) will cause supermarkets to rethink some of their core strategies. We are currently in the midst of many of these changes, and because of them, the past... View Details

Keywords: by Sean Silverthorne; Retail

11 Aug 2009
First Look

First Look: August 11, 2009

Consistent with predictions, results reveal that portfolios of level 3 financial assets have higher implied betas and lead to larger bid-ask spreads relative to those designated as level 1 or level 2 assets. Both results are consistent with a higher cost of View Details

Keywords: Martha Lagace

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details

Keywords: by Martha Lagace

15 Nov 2016
First Look

November 15, 2016

examined as it tried to improve its position in the marketplace. Students are asked to prioritize which people practices are most important for Zurich as it tries to shift its culture and more effectively leverage its human View Details

Keywords: Sean Silverthorne

25 Nov 2014
First Look

First Look: November 25

Raffaella Sadun, and John Van Reenen Abstract—We collect data on operations, targets, and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management... View Details

Keywords: Carmen Nobel

May 2025
Case

The Micro-Family Office: Aamir Rehman

By: Lauren Cohen and Sophia Pan

With a successful career and strong academic credentials, Aamir Rehman sought to design a life grounded in autonomy. For him, this meant serving on boards, continuing his professorship, and ensuring a secure and comfortable life for his family. While he didn’t possess... View Details

15 May 2018
First Look

New Research and Ideas, May 15, 2018

Review] Global Business over Time By: Jones, G. Abstract—This article explores how business enterprises have been powerful actors in the spread of global capitalism between 1840 and the present day. It also shows how global firms,... View Details

Keywords: Dina Gerdeman

03 Apr 2012
First Look

First Look: April 3

inventive activity in the economy. Book: http://www.nber.org/books/lern11-1 Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration Authors:Roy Y.J. Chua, Michael W. Morris, and Shira Mor Publication:Organizational... View Details

Keywords: Carmen Nobel

16 Mar 2010
First Look

First Look: March 16

Managing such a firm in the era of globalization posed enormous challenges. The book covers the company's strategies and provides compelling evidence of its decision making, marketing, brand management, innovation, acquisition strategies, corporate culture, and View Details

Keywords: Martha Lagace

May 2024 (Revised March 2025)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

18 May 2009
Research & Ideas

The Unseen Link Between Savings and National Growth

It is commonly accepted in economic circles that a country can grow faster by making key investments in sectors such as technology and in R&D and human or physical capital. But can a country also grow by saving more? A recent working... View Details

Keywords: by Sarah Jane Gilbert

April 2006 (Revised June 2008)
Case

Peoplepower, Inc.: The Republic of the Philippines

By: Noel Maurer

In 2006, the Philippines faces a difficult choice. Japan has offered the country a trade agreement that includes access to the Japanese labor market for Philippine nurses and other professionals. The same trade agreement, however, means opening the country's... View Details

Keywords: Diasporas; Developing Countries and Economies; Trade; Foreign Direct Investment; Human Capital; Business and Government Relations; Conflict and Resolution; Japan; Philippines