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      • January 2008 (Revised August 2012)
      • Case

      Retail Sales of Health Insurance: Blue Cross Blue Shield of Florida

      By: Regina E. Herzlinger and Grady Clouse
      The BCBS of Florida is contemplating whether to enter the consumer-driven health care market and if so, whether to target such groups—and individuals—and in which of its geographic markets, and how. View Details
      Keywords: Health Care and Treatment; Nonprofit Organizations; Strategy; Insurance; Insurance Industry; Florida
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      Herzlinger, Regina E., and Grady Clouse. "Retail Sales of Health Insurance: Blue Cross Blue Shield of Florida." Harvard Business School Case 308-089, January 2008. (Revised August 2012.)
      • January 2008
      • Article

      Entrepreneurship and Urban Success: Toward a Policy Consensus

      By: Zoltan J. Acs, Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson and William C. Strange
      Like all politics, all entrepreneurship is local. Individuals launch firms and, if successful, expand their enterprises to other locations. But new firms must start somewhere, even if their businesses are conducted largely or exclusively on the Internet. Likewise,... View Details
      Keywords: Business Headquarters; Business Startups; Development Economics; Economy; Entrepreneurship; Policy; Taxation; Growth and Development Strategy; Product Development; Business Processes; Expansion; Internet
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      Acs, Zoltan J., Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson, and William C. Strange. "Entrepreneurship and Urban Success: Toward a Policy Consensus." Kauffman Foundation Research Report (January 2008).
      • December 2007 (Revised April 2008)
      • Exercise

      The Elcer Products Transaction: Confidential Information for RubyFibre Enterprises

      By: James K. Sebenius
      In a six-party negotiation exercise, the TNDA Corp. plans to sell Elcer Products Division to one of four potential buyers (industrial, financial, U.S., German). This case contains confidential information for the RubyFibre Enterprises management role. Challenges... View Details
      Keywords: Negotiation
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      Sebenius, James K. "The Elcer Products Transaction: Confidential Information for RubyFibre Enterprises." Harvard Business School Exercise 908-035, December 2007. (Revised April 2008.)
      • December 2007 (Revised February 2012)
      • Case

      John and Andrea Rice: Entrepreneurship and Life

      By: Howard H. Stevenson, Janet Kraus and Shirley Spence
      The case follows the professional and personal lives of John and Andrea Rice, illustrating the challenge of "juggling" the multiple aspects of life (career, family, community, self) in the pursuit of a personal vision of success. Particular attention is paid to the... View Details
      Keywords: For-Profit Firms; Entrepreneurship; Work-Life Balance; Family and Family Relationships; Nonprofit Organizations
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      Stevenson, Howard H., Janet Kraus, and Shirley Spence. "John and Andrea Rice: Entrepreneurship and Life." Harvard Business School Case 808-042, December 2007. (Revised February 2012.)
      • December 2007 (Revised October 2008)
      • Case

      The American National Red Cross (A)

      By: Jay W. Lorsch, Eliot Sherman and David Chen
      Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details
      Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry
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      Lorsch, Jay W., Eliot Sherman, and David Chen. "The American National Red Cross (A)." Harvard Business School Case 408-040, December 2007. (Revised October 2008.)
      • December 2007 (Revised October 2008)
      • Supplement

      The American National Red Cross (B)

      By: Jay W. Lorsch and Eliot Sherman
      Keywords: Non-Governmental Organizations; Nonprofit Organizations
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      Lorsch, Jay W., and Eliot Sherman. "The American National Red Cross (B)." Harvard Business School Supplement 408-041, December 2007. (Revised October 2008.)
      • November 2007 (Revised March 2018)
      • Case

      Maidenform Bras

      By: Tom Nicholas
      Uses Ida Rosenthal's entrepreneurship in brassieres to explore how economic, social, and demographic changes reshaped gender and business enterprises in early- to mid-20th century America. It shows the importance of timing and geography to Rosenthal's new firm in New... View Details
      Keywords: Geographic Location; Marketing; Entrepreneurship; Gender; Change; Apparel and Accessories Industry
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      Nicholas, Tom. "Maidenform Bras." Harvard Business School Case 808-095, November 2007. (Revised March 2018.)
      • October 2007 (Revised May 2008)
      • Case

      World Economic Forum (A)

      By: Tarun Khanna, Rakesh Khurana and Forest L. Reinhardt
      Covers strategy and leadership. World Economic Forum founder Klaus Schwab has created the world's most famous-and exclusive-global business conference, held annually in Davos, Switzerland, and backed by a formidable membership organization that includes many of the... View Details
      Keywords: Conferences; Economics; Globalization; Leadership; Social Enterprise; Welfare; Strategy; Davos
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      Khanna, Tarun, Rakesh Khurana, and Forest L. Reinhardt. "World Economic Forum (A)." Harvard Business School Case 708-025, October 2007. (Revised May 2008.)
      • October 2007 (Revised March 2009)
      • Case

      Advanced Energy: Programs for Energy Conservation

      By: V. Kasturi Rangan and Brooke Barton
      Describes the dilemma facing Advanced Energy (AE), a $6 million nonprofit engaged in energy conservation in North Carolina. Most of the money for its programs comes from a Public Benefits Fund (PBF) enacted by the state legislature. With renewed effort by activists in... View Details
      Keywords: Energy Conservation; Public Equity; Performance Efficiency; Nonprofit Organizations; Conflict and Resolution; Energy Industry; Utilities Industry
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      Rangan, V. Kasturi, and Brooke Barton. "Advanced Energy: Programs for Energy Conservation." Harvard Business School Case 508-003, October 2007. (Revised March 2009.)
      • September 2007 (Revised October 2017)
      • Case

      Still Leading (A): Issues in Transitioning to New Forms of Service Later in Life

      By: Rosabeth Moss Kanter and Lance Pierce
      Identifies the challenges for experienced leaders who transition from their primary income-earning careers to a next phase of public service or social-purpose work, based on interviews and published sources. View Details
      Keywords: Leadership Development; Personal Development and Career; Transition; Social Entrepreneurship; Social Enterprise; Society
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      Kanter, Rosabeth Moss, and Lance Pierce. "Still Leading (A): Issues in Transitioning to New Forms of Service Later in Life." Harvard Business School Case 308-047, September 2007. (Revised October 2017.)
      • September 2007
      • Case

      Still Leading (B3): Gerry House—Impact of a Different Scale

      By: Rosabeth Moss Kanter and Lance P. Pierce
      Describes how Gerry House made the transition from head of a large school district to leader of a small nonprofit. View Details
      Keywords: Transition; Teaching; Secondary Education; Leading Change; Nonprofit Organizations; Transformation; Personal Development and Career; Education Industry
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      Kanter, Rosabeth Moss, and Lance P. Pierce. "Still Leading (B3): Gerry House—Impact of a Different Scale." Harvard Business School Case 308-038, September 2007.
      • September 2007 (Revised October 2017)
      • Case

      Still Leading (B6): Sherry Lansing—Producing Social Change

      By: Rosabeth Moss Kanter and Lance Pierce
      Sherry Lansing, head of a Hollywood studio, left to start a foundation. Describes the issues in her transition. View Details
      Keywords: Transition; Problems and Challenges; Personal Development and Career; Nonprofit Organizations; Motion Pictures and Video Industry
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      Kanter, Rosabeth Moss, and Lance Pierce. "Still Leading (B6): Sherry Lansing—Producing Social Change." Harvard Business School Case 308-036, September 2007. (Revised October 2017.)
      • September 2007
      • Case

      Still Leading (B7): Dr. Evelyn Murphy—The Next Campaign

      By: Rosabeth Moss Kanter and Lance P. Pierce
      Describes how a former public official became an advocate who started a nonprofit organization after losing her campaign for governor. View Details
      Keywords: Government and Politics; Personal Development and Career; Nonprofit Organizations; Transition
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      Kanter, Rosabeth Moss, and Lance P. Pierce. "Still Leading (B7): Dr. Evelyn Murphy—The Next Campaign." Harvard Business School Case 308-040, September 2007.
      • August 2007 (Revised September 2008)
      • Case

      Marketing the "$100 Laptop" (A)

      By: John A. Quelch and Carin-Isabel Knoop
      In 2002, Professor Nicholas Negroponte, a successful venture capitalist, author, and co-founder and chairman emeritus of the Massachusetts Institute of Technology (MIT) Media Lab, announced his intention to build a PC so cheap as to make it possible to provide... View Details
      Keywords: Venture Capital; Internet and the Web; Information Technology; Product Development; Technological Innovation; Nonprofit Organizations; Marketing Strategy; Information Infrastructure; Developing Countries and Economies; Manufacturing Industry; Information Technology Industry; Computer Industry; Cambridge
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      Quelch, John A., and Carin-Isabel Knoop. Marketing the "$100 Laptop" (A). Harvard Business School Case 508-024, August 2007. (Revised September 2008.)
      • August 2007 (Revised July 2008)
      • Case

      HCL Technologies (A)

      By: Linda A. Hill, Tarun Khanna and Emily Stecker
      When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details
      Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Information Technology Industry; Service Industry; India
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      Hill, Linda A., Tarun Khanna, and Emily Stecker. "HCL Technologies (A)." Harvard Business School Case 408-004, August 2007. (Revised July 2008.)
      • July 2007 (Revised November 2009)
      • Case

      Greenpeace

      By: Ramon Casadesus-Masanell and Jordan Mitchell
      Nearly all environmental organizations have a similar aim: to stop the degradation of the natural environment. However, the strategies which environmental organizations choose to employ are sometimes starkly different. Compares the models of two dissimilar... View Details
      Keywords: Business Model; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations; Business Strategy
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      Casadesus-Masanell, Ramon, and Jordan Mitchell. "Greenpeace." Harvard Business School Case 708-418, July 2007. (Revised November 2009.)
      • July 2007 (Revised November 2009)
      • Case

      World Wildlife Fund for Nature (WWF)

      By: Ramon Casadesus-Masanell and Jordan Mitchell
      Nearly all environmental organizations have a similar aim: to stop the degradation of the natural environment. However, the strategies which environmental organizations choose to employ are sometimes starkly different. Compares the models of two dissimilar... View Details
      Keywords: Business Model; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations; Business Strategy
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      Casadesus-Masanell, Ramon, and Jordan Mitchell. "World Wildlife Fund for Nature (WWF)." Harvard Business School Case 708-417, July 2007. (Revised November 2009.)
      • June 2007
      • Teaching Note

      Comergent Technologies Inc.: Enterprise E-Commerce (TN)

      By: V. Kasturi Rangan and Marie Bell
      Keywords: Internet and the Web
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      Rangan, V. Kasturi, and Marie Bell. "Comergent Technologies Inc.: Enterprise E-Commerce (TN)." Harvard Business School Teaching Note 507-087, June 2007.
      • June 2007
      • Case

      AARP Foundation (A)

      By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin
      AARP Foundation--a leading non-profit corporation--must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. View Details
      Keywords: Management Analysis, Tools, and Techniques; Performance Effectiveness; Performance Evaluation; Strategic Planning; Nonprofit Organizations; Welfare; Business Strategy
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      Datar, Srikant M., Herman B. Leonard, Marc J. Epstein, and Thomas Goodwin. "AARP Foundation (A)." Harvard Business School Case 107-051, June 2007.
      • June 2007
      • Supplement

      AARP Foundation (B)

      By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin
      Keywords: Non-Governmental Organizations; Nonprofit Organizations
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      Datar, Srikant M., Herman B. Leonard, Marc J. Epstein, and Thomas Goodwin. "AARP Foundation (B)." Harvard Business School Supplement 107-052, June 2007.
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