Publications

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  • 22 May 2013
  • Working Paper Summaries

Hidden Structure: Using Network Methods to Map System Architecture

Keywords: by Carliss Y. Baldwin, Alan MacCormack & John Rusnak
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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  • 22 Oct 2014
  • HBS Seminar

Koleman Strumpf, University of Kansas School of Business

  • Article

Third-party Punishment as a Costly Signal of Trustworthiness

By: Jillian J. Jordan, Moshe Hoffman, Paul Bloom and David G. Rand
Third-party punishment (TPP), in which unaffected observers punish selfishness, promotes cooperation by deterring defection. But why should individuals choose to bear the costs of punishing? We present a game theoretic model of TPP as a costly signal of... View Details
Keywords: Third-party Punishment; Trustworthiness; Behavior; Trust; Game Theory
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  • Web

2023 Reunion Presentations - Alumni

circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your... View Details
  • 28 Apr 2014
  • Working Paper Summaries

Payout Policy

Keywords: by Joan Farre-Mensa, Roni Michaely & Martin C. Schmalz
  • 23 May 2005
  • Research & Ideas

What Could Bring Globalization Down?

the First World War, a crisis of globalization today is a low-probability worst-case scenario. The key causes of the 1914 crisis were: The overstretch of the hegemonic empire (Britain). The escalation of rivalry between great powers... View Details
Keywords: by Cynthia Churchwell
  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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  • 20 May 2014
  • First Look

First Look: May 20

private creditors is positively correlated with growth; and (4) public savings are strongly positively correlated with growth, whereas the correlation between private savings and growth is flat and statistically insignificant. These View Details
Keywords: Sean Silverthorne
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

psychologists and economists did not begin to empirically investigate this type of want/should conflict until recently. In this paper, we review and synthesize the latest research on want/should conflict,... View Details
Keywords: Martha Lagace
  • 13 Oct 2015
  • First Look

October 13, 2015

firms and agglomeration economies. We focus on areas where empirical research is scarce but possible. We first outline a conceptual framework for city formation that allows us to contemplate what empiricists... View Details
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

research on firm entry into new domains by examining heterogeneity in firms' framing and feature-level entry choices. Download the paper: http://www.hbs.edu/research/pdf/11-007.pdf Modularity for Value Appropriation—How to Draw the... View Details
Keywords: Sean Silverthorne
  • Web

People - Behavioral Finance & Financial Stability

in the Finance Unit, and a Faculty Research Fellow at the National Bureau of Economic Research. He teaches Investment Management in the MBA elective curriculum and a Ph.D. course in Empirical Methods. In... View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

2011 Abstract The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample evidence, though, that people misuse care for a different reason: mistakes or "behavioral... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

an ambidextrous approach to solve their own innovator's dilemma. They contrast these luminaries with companies that—often trapped by their own successes—have been unable to adapt and grow. Drawing on an extensive research program and over... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

teamwork and patient outcomes remain empirical questions in need of rigorous study. Objective: To identify and review survey instruments used to assess dimensions of teamwork, so as to facilitate high quality View Details
Keywords: Carmen Nobel
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

in goods, services, investments, and ideas led by multinational firms. Extensive research has sought to understand the geographic patterns of foreign direct investment (FDI). This chapter reviews existing theories and evidence... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

individual. This article offers a critical review of this rich yet disparate literature and guides research toward a multilevel theory of imprinting. We start with a definition that captures the general features of imprinting across... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2015
  • First Look

First Look: January 13

  Publications January 2015 Handbook of Regional and Urban Economics Agglomeration and Innovation By: Carlino, Gerald, and William R. Kerr Abstract—This chapter reviews academic research on the connections between agglomeration and... View Details
Keywords: Sean Silverthorne