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      • Research Summary

      Spatial Agglomeration and Superstar Firms

      By: Laura Alfaro
      We characterize the agglomeration patterns of industries and plants in Europe, distinguishing Eurozone countries and the United States. Using a micro-level index, we quantify the degree of geographic concentration in industrial activities and explore how firm... View Details
      • Teaching Interest

      Strategy - Building and Sustaining Competitive Advantage

      By: Jan W. Rivkin
      With the accelerating pace of competition, cutting-edge companies are defined by innovative strategies. In this Executive Education program, we explore how to develop groundbreaking stratgies and action plans for execution, forecast industry evolution, and analyze... View Details
      • Forthcoming
      • Article

      The Case Study as an Academic Methodology

      By: David J. Collis
      Pankaj Ghemawat made contributions to the strategy field with his application of case research as an academic methodology. View Details
      Keywords: Case Research Methods; Case Method; Case Teaching; Cases; Teaching; Education Industry
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      Collis, David J. "The Case Study as an Academic Methodology." Strategy Science (forthcoming).
      • Teaching Interest

      Transforming Customer Experiences - Executive Education

      By: Ryan W. Buell
      In today's fast-growing service sector, a new set of frameworks are required to build a robust and competitive service business. Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading... View Details
      Keywords: Service Delivery; Customer Satisfaction; Customer Loyalty; Quality; Employees; Service Models; Service Industry
      • Teaching Interest

      Transforming Education through Social Entrepreneurship

      By: John Jong-Hyun Kim

      This course is designed for students who want to understand the central role that education plays in our economy and society and who may want to play an active role (e.g., as entrepreneur, board member, etc.) in shaping the future workforce, bringing about a more... View Details

      Keywords: Education Entrepreneurship; Entrepreneurship; Education; Education Industry
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