Publications

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September 2016 (Revised May 2018)
Case

Zurich Insurance: Global Job Structure and Data Analysis

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Organizational Architecture; Organizational Change and Adaptation; Leadership; Human Capital; Change Management; Organizational Structure; Insurance; Organizational Culture; Globalization; Human Resources; Insurance Industry

Video

Courtney McCluney & Veronica Caridad Rabelo present "Diversity Work: Beyond 'Narrow Perimeters of Change'"

01 Oct 2015
News

The Real Reason Men and Women Prefer Male Bosses

November 2023
Case

Will Fintechs and Central Banks Play in Emtech's Sandbox?

By: Daniel Isenberg and William R. Kerr

In February 2023, Emtech’s founder Carmelle Cadet is facing a dilemma. Rapidly running out of cash, Cadet has a term sheet from a leading VC but has a choice of how to structure the investment. The decision will have significant implications for Cadet’s own stake, as... View Details

Keywords: Cryptocurrency; Business Startups; Venture Capital; Cash Flow; Currency; Governing Rules, Regulations, and Reforms; Digital Platforms

30 Mar 2021
Working Paper Summaries

Whose Job Is It Anyway? Co-Ethnic Hiring in New US Ventures

Keywords: by Sari Pekkala Kerr and William R. Kerr

Program

Leading Change and Organizational Renewal

champions" Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and... View Details

12 PM – 1 PM EDT, 28 Sep 2016
Webinars: Career

5 Happiness Hacks That Drive Productivity, Sales, and Creativity

According to Harvard Business Review, happy people are 37% more productive, have 31% higher sales, and are three times more creative than their peers. In this webinar, Neil Pasricha (MBA 2007) provides models to create lasting happiness including building diverse... View Details

2022
Working Paper

The Gender Minority Gaps in Confidence and Self-Evaluations

By: Billur Aksoy, Christine L. Exley and Judd B. Kessler

An increasing share of the population identifies as something other than male or female. Yet, we know very little about the economic preferences and beliefs of gender minorities. In this paper, we document a “gender minority gap” in confidence and in self-evaluations.... View Details

Keywords: Self-evaluation; Confidence; Gender; Identity; Perception; Income

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March 2009
Article

Risk Management and Calculative Cultures

By: Anette Mikes

Enterprise risk management (ERM) has recently emerged as a widespread practice in financial institutions. It has been increasingly codified and encrypted into regulatory, corporate governance and organisational management blueprints. A burgeoning literature of... View Details

Keywords: Risk Management; Practice; Banks and Banking; Corporate Governance; Value; Business and Shareholder Relations; Managerial Roles; Culture; Governing Rules, Regulations, and Reforms; Business or Company Management; Financial Services Industry

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September 2016
Article

Whitened Résumés: Race and Self-Presentation in the Labor Market

By: Sonia K. Kang, K. A. DeCelles, András Tilcsik and Sora Jun

Using interviews, a laboratory experiment, and a résumé audit study, we examine racial minorities’ attempts to avoid anticipated discrimination in labor markets by concealing or downplaying racial cues in job applications, a practice known as "résumé whitening."... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Job Search; Race

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16 Sep 2024
Blog Post

Creating a Candidate-Centered Recruiting Process

unintentional, nevertheless create boundaries to employment. We asked four HBS alumni with diverse abilities to share their perspective on recruiting, both as candidates and as hiring managers, recruiters,... View Details

Keywords: All Industries

11 Oct 2023
Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

In early May, I embarked on a journey to Seoul, South Korea, accompanied by 70 fellow Harvard Business School classmates. Our purpose? To culminate our first-year studies through the FIELD Global Immersion program. Throughout this transformative experience, I... View Details

27 Aug 2018
Sharpening Your Skills

Guts, Gall, and Good Luck: What It Takes To Be An Entrepreneur

iStock What do these people have in common? The daughter of former slaves, pioneers in the private space race, and oddball inventors who created the green business industry. They all overcame long odds to become great American... View Details

Keywords: by Sean Silverthorne

January 2014 (Revised May 2014)
Case

Tech Mahindra and the Acquisition of Satyam Computers (A)

By: Srikant M. Datar, Anjali Raina and Namrata Arora

Set in 2008, the case details Tech Mahindra, an information technology (IT) company within the Mahindra Group, an Indian multi-industry company with a diverse stable of businesses including automotives, farm equipment, and financial services, and its decision to... View Details

Keywords: Acquisition; Corporate Governance; Computer Industry; India

2024
Working Paper

A Gender Backlash: Does Exposure to Female Labor Market Participation Fuel Gender Conservatism?

By: Paula Rettl, Diane Bolet, Catherine E. De Vries, Simone Cremaschi, Tarik Abou-Chadi and Sergi Pardos-Prado

The growing participation of women in the labor market has marked a significant societal transformation, coinciding with the rise of gender conservatism and far-right support. We study whether the economic consequences of labor market feminization and gender backlash... View Details

Keywords: Gender Bias; Gender Equality; Gender Inclusivity; Politics; Political Backlash; Political Culture; Conservatism; Gender; Government and Politics; Equality and Inequality; Prejudice and Bias; Labor

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28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

Decades of efforts went into turning scientific research into marketable products. The managerial costs of too much decentralization, and diversification into businesses as diverse as ferries View Details

Keywords: by Geoffrey Jones; Consumer Products

April 2013 (Revised October 2014)
Case

SaferTaxi: Connecting Taxis and Passengers in South America

By: Peter Coles and Benjamin Edelman

SaferTaxi, a taxi booking service in South America must develop its mobilization strategy; that is, it must attract enough passengers and drivers to make its service worthwhile for all. Drivers hesitate to pay for SaferTaxi's smartphones and service unless these will... View Details

Keywords: Taxi Booking; Smartphone; Transportation Networks; Network Effects; Laws and Statutes; South America; Argentina; Brazil; Chile