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- Faculty Publications (350)
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- All HBS Web (783)
- Faculty Publications (350)
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
suppliers and customers to reduce demands on capacity throughout the supply chain, introducing menu-based pricing in which customers pay for the features and services they use, while other customers receive discounts because they have... View Details
Keywords: by Sarah Jane Gilbert
- 14 Feb 2017
- First Look
First Look at New Research: February 14
competition effects to dominate within store categories—especially among discount and midscale stores—but positive agglomeration effects to exist across store categories. Although varying by store brand, our results suggest that upscale... View Details
Keywords: Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Sep 2018
- News
After the Fall
investments, enabling them to forecast higher returns and discount reported liabilities at a higher rate, making the funds appear less under-funded than they were. “The cycles of optimism and pessimism in financial markets will always... View Details
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
- 01 Sep 2011
- News
Green Day
she says, noting that Brazil offers incentives in the form of discounted transmission rates for biomass-generated electricity. (Brazil is almost entirely independent of fossil fuels, relying primarily on hydroelectric energy for its grid... View Details
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
universities. Brian: Can you game the system? Is there a way to acquire the pieces that you need to elevate yourself in the rankings? Bill: Well you would know this better than me, maybe. The very sad thing that I see happening (and these rankings should take this into... View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
sending some customers charity vouchers and others more standard product discounts (15% off your next purchase)—will allow companies to compare directly the ROI on charitable actions versus more traditional marketing actions - and... View Details
Keywords: by Sean Silverthorne
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
workers to attend when sick, including work overload, lack of backup, and understaffing. Some occupational cultures have the same effect, glorifying “toughing it out” as an indicator of work commitment. Finally, we can’t discount the fact... View Details
Keywords: by Dina Gerdeman
- 09 Jun 2015
- First Look
First Look: June 9, 2015
without alienating Republican consumers (Study 4). A firm with a high ratio must offer a 50% price discount to garner consumer impressions as favorable as a firm that charges full price but features a lower ratio (Study 5). Download... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
Furthermore, a third experiment shows that people tend to discount the wrongness of crossing ethical boundaries to hurt or help others when the action restores equity. The Private Equity Advantage: Leveraged Buyout Firms and Relationship... View Details
Keywords: Sean Silverthorne
- 10 Aug 2010
- First Look
First Look: August 10
In the midst of this crisis, VHSS, the German Shipbroker's Association, introduced a proposal to value ships using discounted cash flow analysis (to determine a long-term asset value, LTAV) rather than market prices from comparable... View Details
Keywords: Martha Lagace
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a discount... View Details
Keywords: by Susan Young
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
NPLs—including mortgages, credit cards, and car loans on which customers had defaulted. “At a certain point, it becomes clear to banks that they can’t collect without a lot of effort, so their choice is to write the loan off completely, or sell it at a deep View Details
- 01 Oct 2000
- News
Laura Scher of Working Assets
socially responsible Working Assets Money Market Fund. Working Assets Funding Service emerged from the fund entity in 1988 and now operates various enterprises, with telecommunications as its core service. The company purchases long-distance telephone time at bulk-rate... View Details
Keywords: Marguerite Rigoglioso
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
materials," says Shelman.) Most processors try to pay farmers as little as possible for their tomatoes. They enter contracts with farmers early in the year, but in years with large harvests they might find reasons to discount that price... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
encourage voter turnout among customers, similar to Facebook's Election Day notifications or Lyft’s discounted rides to polling stations. Support election administration by donating resources such as ballot boxes, office supplies, and... View Details
Keywords: by Rachel Layne
- 06 Mar 2012
- First Look
First Look: March 6
effects and on the consumers' discount factor for future applications. We then illustrate the model's applicability by examining Xbox's entry into the video game industry. We find that Xbox had a small quality advantage over the... View Details
Keywords: Sean Silverthorne
- 16 Nov 2010
- First Look
First Look: November 16, 2010
First, despite claiming that they want to leave the world in good condition for future generations, people intuitively discount the future to a greater degree than can be rationally defended. Second, positive illusions lead us to conclude... View Details
Keywords: Sean Silverthorne
- 21 Jan 2009
- First Look
First Look: January 21, 2009
Capital Management was evaluating the purchase of a pool of U.S. residential mortgages. The firm had formed an investment vehicle to acquire troubled residential mortgages from banks and other motivated sellers. The idea was to purchase mortgage loans at a View Details
Keywords: Martha Lagace