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  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based platform called Happify, which coaches... View Details
Keywords: by Dina Gerdeman; Health
  • 01 Mar 2023
  • News

Step Change

adds, big acquisitions and IPOs started happening in the MENA region, catalyzing a virtuous cycle of entrepreneurial activity and investment: Amazon acquired Souq for $580 million in 2017 and Uber purchased Careem for $3.1 billion in 2019. Egyptian View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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  • Web

Business Economics Online Course | HBS Online

different forms of auctions See how conjoint analysis can be used to understand customer preferences 12 hrs Module 3 Suppliers and Cost Understand fixed versus variable costs and economies of scale. Highlights The Profitability of Going View Details
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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  • 25 Aug 2022
  • News

Up on the Corner

platform to broaden our expertise to new domains such as digital fabrication for affordable housing, particularly as we look to expand our mission of equitable housing in the US and internationally." View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

these entirely digital consumers that are out there, like my sons who have no use for anything larger than a cell phone in front of them. Kenny: Why don't we dive into the Super Bowl, itself? There are some great statistics in the case... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • July 2015 (Revised August 2015)
  • Teaching Note

Resuscitating Monitter

By: Benjamin Edelman and Wei Sun
Supplements 915027. View Details
Keywords: Digital Platforms; Strategy; Entrepreneurship
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  • 2025
  • Working Paper

E-ledgers Carbon Accounting

By: Robert S. Kaplan and Karthik Ramanna
In prior publications, we introduced a global system of interconnected E-ledgers that produces—in as close to real time as practicable—accurate, comparable, and verifiable accounts of the cradle-to-gate (net) greenhouse-gas emissions in any product or service that... View Details
Keywords: Environmental Accounting; Digital Platforms
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  • July 28, 2022
  • Article

DAO Governance Attacks, and How to Avoid Them

By: Pranav Garimidi, Scott Duke Kominers and Tim Roughgarden
Many web3 projects embrace permissionless voting using a fungible and tradable native token. Permissionless voting can offer many benefits, from lowering barriers to entry to increasing competition. Token holders can use their tokens to vote on a range of issues—from... View Details
Keywords: Crypto Economy; Cryptocurrency; Governance; Voting; Decentralized Autonomous Organizations; Organizational Structure; Digital Platforms
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  • 2018
  • Working Paper

The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb

By: Chiara Farronato and Andrey Fradkin
We study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers - peer hosts and hotels - who provide differentiated products. We estimate this model using data from... View Details
Keywords: Peer To Peer; Digital Platforms; Market Entry and Exit; Competition; Accommodations Industry
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  • June 1995
  • Supplement

Frito-Lay, Decision Support System Software: Macintosh Version

By: Lynda M. Applegate
Keywords: Decision Making; Applications and Software; Digital Platforms
Related
  • October 1994
  • Supplement

Frito-Lay, Decision Support System Software: Windows Version

By: Lynda M. Applegate
Keywords: Decision Making; Applications and Software; Digital Platforms; Food and Beverage Industry
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  • 2003
  • Other Unpublished Work

Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers

By: Alan MacCormack
Keywords: Digital Platforms; Cost; Ownership
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  • Profile

Tiffany Pham

learning, for change. After graduating from Yale and Harvard Business School, I knew that I had to get into the industry that had impacted me as a young woman, so I could ultimately use media to impact other women like me. “I subsequently founded MOGUL, a worldwide... View Details
Keywords: Entrepreneurship; Entertainment / Media; Technology
  • June 2022
  • Article

The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb and the Accommodation Industry

By: Chiara Farronato and Andrey Fradkin
We study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers—peer hosts and hotels—who provide differentiated products. We estimate this model using data from major... View Details
Keywords: Peer To Peer; Airbnb; Digital Platforms; Market Entry and Exit; Competition; Accommodations Industry
Related
  • August 2021 (Revised September 2022)
  • Case

Patch Technology: Making It Easy to Do the Right Thing

By: Tomomichi Amano, Robert J. Dolan and Carol Zhang
In 2021, the growing threat of climate change pushed companies around the world to understand that significant behavioral change was necessary. While many recognized that decreasing emissions was critical, more sophisticated players such as Microsoft began to recognize... View Details
Keywords: Environmental Management; Marketing; Digital Platforms; Climate Change
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  • September 2017
  • Case

NBCUniversal Telemundo: Transforming Latino Television

By: Henry W. McGee, Carin-Isabel Knoop and Christine Snively
In August 2017, Cesar Conde, chairman of NBCUniversal International Group and NBCUniversal Telemundo Enterprises, considered how the Miami-based Spanish-language TV network Telemundo could succeed in a rapidly shifting media landscape. Over the past few years,... View Details
Keywords: Television Industry; Television Advertising; Broadcasting; Telecommunications; Internet; Television Entertainment; Internet and the Web; Advertising; Digital Platforms; Digital Marketing; Telecommunications Industry; Media and Broadcasting Industry; Miami
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  • 06 Dec 2021
  • News

HBS Curricula Explore the Complexities of Innovation

platform on his own website. “We discussed how you think about building a business in a world where you depend on your competitors to go to market. That’s something that doesn’t exist in many other business types, but it’s pretty common... View Details
Keywords: Jennifer Gillespie
  • May 2017
  • Supplement

Betfair (B)

By: Ramon Casadesus-Masanell, John Heilbron and Neil Campbell
Buoyed by success in the market for gambling contracts, Betfair attempts to enter the market for financial products using its exchange model. View Details
Keywords: Betfair; Exchange; Business Model; Betting; Leisure Industry; Market Design; Digital Platforms; Diversification; Financial Services Industry; Entertainment and Recreation Industry; Europe
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