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All HBS Web
(2,603)
- People (2)
- News (533)
- Research (1,510)
- Events (16)
- Multimedia (4)
- Faculty Publications (625)
Show Results For
-
All HBS Web
(2,603)
- People (2)
- News (533)
- Research (1,510)
- Events (16)
- Multimedia (4)
- Faculty Publications (625)
- 19 Nov 2024
- HBS Seminar
Christian Terwiesch, Wharton
- 2010
- Working Paper
The Mirroring Hypothesis: Theory, Evidence and Exceptions
- 2021
- Article
Fair Influence Maximization: A Welfare Optimization Approach
Ranjay Gulati
Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. He is an expert on leadership, strategy, and organizational issues... View Details
- Web
Business Economics - Doctoral
- 18 Apr 2013
- Working Paper Summaries
The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay
- Research Summary
Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- 2010
- Working Paper
Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'
- Web
Entrepreneurship & Innovation - MBA
- 2008
- Book
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
- Research Summary
The Role of the Internet in Enhancing Service and Reducing Cost
Is delivering service (both internal and external) facilitated by the Internet a zero sum game in which costs associated with delivering superior service must always be passed on to customers in the form of higher prices? Does the quantity and type of service... View Details
- 22 May 2013
- Working Paper Summaries
Hidden Structure: Using Network Methods to Map System Architecture
Regina E. Herzlinger
Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details
- 18 Sep 2012
- First Look
First Look: September 18
- Research Summary
Social Innovation
My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details
- Program
Senior Executive Program—Africa
- July 2022
- Article
A Strategic View of Team Learning in Organizations
- September 2011
- Article
What Drives Sell-Side Analyst Compensation at High-Status Investment Banks?
- 2010
- Working Paper
Substitution Patterns of the Random Coefficients Logit
- 17 Jun 2008
- First Look