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- All HBS Web
(1,824)
- People (2)
- News (367)
- Research (1,113)
- Events (12)
- Multimedia (2)
- Faculty Publications (476)
- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use many times daily is a product of a global value chain, View Details
Keywords: by Sean Silverthorne
- April 2006 (Revised October 2006)
- Case
Best Buy Co., Inc.: Customer-Centricity
By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
Lal, Rajiv, Carin-Isabel Knoop, and Irina Tarsis. "Best Buy Co., Inc.: Customer-Centricity." Harvard Business School Case 506-055, April 2006. (Revised October 2006.)
- 15 Jan 2008
- First Look
First Look: January 15, 2008
product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor,... View Details
Keywords: Martha Lagace
- Web
Globalization - Faculty & Research
competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean revert faster in countries where there is more product and capital market... View Details
- Web
Pagliuca Harvard Life Lab | About
companies and is adjacent to the Harvard i-lab and Launch Lab. The first floor consists of 50 coworking spaces designed to be family friendly with a fully stocked kitchen, office supply center, conference rooms, lockers, filing cabinets,... View Details
- February 2025
- Case
Luca de Meo at Renault Group (A)
By: Emily Truelove, Linda A. Hill and Lydia Begag
When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details
Keywords: Change Management; Transformation; Transition; Interpersonal Communication; Forms of Communication; Talent and Talent Management; Experience and Expertise; Customer Value and Value Chain; Decision Making; Economic Growth; Financial Crisis; Alternative Energy; Engineering; Global Strategy; Governance; Digital Transformation; Digital Strategy; Technology Adoption; Disruptive Innovation; Technological Innovation; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Transportation; Auto Industry; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; France; Europe; China
Truelove, Emily, Linda A. Hill, and Lydia Begag. "Luca de Meo at Renault Group (A)." Harvard Business School Case 425-041, February 2025.
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
rotations, or peer mentorship opportunities. The fact that sales was on the third floor and R&D on the second isn’t quite as relevant as it once was. Comprehend/Challenge On the organizational level, this drive is usually satisfied through job design. Best... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
benefits and of ability to pay." Here, FDR sounds very much like an economics professor. He identifies a principle, a "guide," for policy that relies on abstract concepts like "ability to pay" and "benefits... View Details
Keywords: by Matthew C. Weinzierl
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
value of AI as an important tool for increasing productivity, reducing costs, and improving the quality of survey designs and insights generated within the fast-growing, $80 billion market research industry. “We’re not saying everyone... View Details
Keywords: by Kristen Senz
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
will correspond to the technical patterns of dependency in the system under development. Thus the hypothesis predicts that developers with few or no organizational linkages will design independent system components, while developers with... View Details
Keywords: Martha Lagace
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
change, energy policy, and economic development. Most recently, Gordon served under California Governor Gavin Newsom as the Director of the Governor’s Office of Planning and Research (OPR) and Senior Policy Advisor to the Governor on... View Details
- February 2025
- Case
Luca de Meo at Renault Group (A) (Abridged)
By: Emily Truelove, Linda A. Hill and Lydia Begag
When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details
Keywords: Change Management; Transformation; Transition; Interpersonal Communication; Forms of Communication; Talent and Talent Management; Experience and Expertise; Customer Value and Value Chain; Decision Making; Economic Growth; Financial Crisis; Alternative Energy; Engineering; Global Strategy; Governance; Digital Transformation; Digital Strategy; Technology Adoption; Disruptive Innovation; Technological Innovation; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Transportation; Auto Industry; Battery Industry; Energy Industry; Green Technology Industry; Transportation Industry; France; Europe; China
Truelove, Emily, Linda A. Hill, and Lydia Begag. "Luca de Meo at Renault Group (A) (Abridged)." Harvard Business School Case 425-067, February 2025.
- 25 Aug 2009
- First Look
First Look: August 25
Factory" (HBR May-June 1974), Wickham Skinner proposed that manufacturers whose product lines had proliferated create specialized units, each dedicated to a distinct task. To make this economically feasible, he suggested the plant... View Details
Keywords: Martha Lagace
- 11 May 2010
- First Look
First Look: May 11
entrepreneur or as an investor. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810072-PDF-ENG U.S. Healthcare Reform: International Perspectives Arthur A. Daemmrich and Elia PineiroHarvard Business School Case 710-040 The national View Details
Keywords: Martha Lagace
- Web
Social Enterprise - Faculty & Research
in business education has been that a corporation is run for the sole interest of its shareholders. I present an alternative view where increasing concentration of economic activity and power in the world's largest corporations, the... View Details
- May 1998
- Article
Market Structure, Innovation and Vertical Product Differentiation
By: Shane Greenstein and Garey Ramey
We reassess Arrow's (1962) [Economic Welfare and the Allocation of Resources for Invention, in NBER, The Rate and Direction of Innovative Activity (Princeton University Press, Princeton NJ)] results concerning the effect of market structure on the returns from process... View Details
Greenstein, Shane, and Garey Ramey. "Market Structure, Innovation and Vertical Product Differentiation." International Journal of Industrial Organization 16, no. 3 (May 1998): 285–311.
- Web
Student Research - Doctoral
architecture design intended to increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a... 2025... View Details
- 21 Jul 2010
- Research & Ideas
HBS Faculty Debate Financial Reform Legislation
stubbornly high. To fight these forces, we need appropriate risk-taking and credit extension to fuel economic growth. This regulation creates safeguards, but it may in fact discourage and impede these activities. Regulators need to think... View Details
Keywords: by Staff
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Amazon officials understandably figured that the prize it offered New Yorkers would sell itself: 25,000+ jobs paying in excess of $100,000 each with all the ancillary economic benefits. Decide (on Long Island City, Queens), Announce (the... View Details