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Show Results For
- All HBS Web
(6,424)
- People (3)
- News (1,233)
- Research (4,137)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,867)
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- 17 Apr 2019
- News
Two Alumnae Among Time’s Most Influential of 2019
problem and solved so many others along with it: democratizing access to designer fashion, increasing sustainability by reducing the tendency to overbuy, and helping her customers to feel their best and live their most confident lives,”... View Details
- 01 Sep 2015
- News
Case Study: Golden Ticket
other gate-related event services. The company—which formed in late 2014 in a merger of a ticket-selling operation and a youth sports–focused custom commemoratives business—currently works with about two dozen schools in California, has... View Details
- 24 Apr 2014
- News
Running faster to compete
lobster traps anymore,” Knott once observed. His distinctly “made in America” trap soon caught the eye of competitors in China, who discounted their traps. “Our customers came back because they realized cheaper wasn’t better.” Knott... View Details
- 01 Jun 1999
- News
Q & A: Pat Russo - Focused on the Future at Lucent Technologies
and improved customer relationship management opportunities. We're really talking about fundamental changes in how people communicate, get information, and conduct business. Wired for Success Pat Russo worked for eight years in sales and... View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
disruptive business model: an online site that requires customers to register, featuring flash sales of discounted luxury goods for men and women in categories including designer clothing, accessories, home goods, food and wine, and... View Details
- 06 Aug 2020
- News
Defining Flex Work
small schedule adjustments to accommodate personal appointments; and “time shift,” an employee who has a customized regular schedule, such as a four-day workweek. These strictly defined categories have helped employers understand that the... View Details
- 01 Dec 2008
- News
A U.S. Turnaround?
imported oil. Our initial reaction to the end of communism was to take a victory lap because capitalism had won. We talked of 3 billion new customers without realizing that many of these people would also become competitors. We began to... View Details
- 01 Jun 2018
- News
Ask the Expert: Star Search
data on trending revenue and customer delivery. We also share successes in biweekly emails from the CEO and in quarterly all-company meetings. Each starts with broad business metrics and then goes into a deep dive on a particular function... View Details
Keywords: Dan Morrell
- 01 Mar 2009
- News
Gazprom Goes Global
keep those states close to Russia and its sphere of influence, Gazprom had been billing them less for natural gas than its European customers. However, when Gazprom and the Russian government resolved to compete more openly in world markets, the company decided to... View Details
- 01 Sep 2010
- News
Alumni Books
times give solid companies and strong managers the chance to seize market share. Fox explains how the savvy few who rise to the top stay focused and alert, get new market share, hire good and recently fired talent, increase investments in View Details
- 01 Jun 2012
- News
IPA Meets IPO
line, took that concept to another level. When his company went public in 1995, Koch made sure that his loyal quaffers (at $15 a share), not Wall Street insiders (at $20), got the best stock price. He attached fliers to his six-packs that alerted View Details
- 01 Jun 2006
- News
Faculty Research Online
video games are all examples of multisided markets, where firms need to get two or more distinct groups of customers on the same platform or place. Assistant Professor Andrei Hagiu discusses this new field of business research and why it... View Details
- 01 Jun 2012
- News
Think Locally, Act Globally
integration.” Within two years of buying out Zain, operating in Africa as Airtel, Bharti has added more than 14 million new mobile customers (for a current total exceeding 50 million), while investing approximately US$1 billion in network... View Details
- 01 Dec 2010
- News
Do Good: Eat Chocolate
chocolate-covered cacao nibs feature artwork submitted by art schools and community organizations; sweetriot’s customers vote to select the winner, with new designs appearing about twice a year. And the name? Drawing on her Yahoo!... View Details
Keywords: Julia Hanna; candy; chocolate; Crop Production; Agriculture; Food Manufacturing; Manufacturing
- 15 May 2018
- News
Spreading the Safety Net
paid sick leave and the flexibility to work from home, or even abroad. Our hourly employees, working in Rent the Runway’s warehouse, on the customer service team and in our retail stores, had to face life events like caring for a newborn,... View Details
- 01 Jun 2018
- News
Digging Deep
was a little like jumping off a cliff,” she says of the move. “You don’t change your mind midway.” DMOS has also expanded its product line from two to five shovels and found a new market in fans of “overlanding,” who travel in customized... View Details
Keywords: Julia Hanna
- 25 Aug 2016
- News
Announcing the Bloomberg Harvard City Leadership Initiative
customized curriculum, instructional and technology tools—most of which will be made freely available to the world—and cases focused on innovative city leadership. The initiative will also create student internships in mayors’ offices,... View Details
Keywords: Government
- 01 Jun 2000
- News
Seeing the Light
spot in 1996. Today, sales at Kirlin are 300 percent higher than in 1986; the company, which designs and manufactures lighting systems for commercial, institutional, and custom residential construction, has created lighting for a full... View Details
- 07 Jan 2016
- News
Helping Property Owners Reduce Their Carbon Footprint
water and energy efficiency in their buildings so they can reduce the carbon footprint that they are causing. We found that many of our customers implement new clean technology to reduce energy cost and water cost by something like 20... View Details
- 26 May 2016
- News
Thomas J. Tierney, MBA 1980
organization. “When we launched Bridgespan, the phrases ‘social entrepreneur’ and ‘venture philanthropy’ did not exist. We took a page out of Bain & Company’s book about how to add value, customizing it for the social sector to create... View Details
Keywords: Susan Young