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  • 01 Mar 2006
  • News

Drive-In Nation

For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 02 Jun 2019
  • News

A Data-Driven Approach to Gun Policy

Styslinger III Associate Professor of Business Administration (photo by Stu Rosner) MIKE LUCA, Lee J. Styslinger III Associate Professor of Business Administration (photo by Stu Rosner) Not long after, the pair discussed the tragedy in Newtown. As researchers working... View Details
Keywords: Jennifer Gillespie; Justice, Public Order, and Safety Activities; Government
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

previous approaches to assess cross-boundary teaming efforts and their innovation performance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53290 forthcoming Management Science Budgeting, Psychological Contracts, and... View Details
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

as identity work and show how subtle forms of gender bias in the culture and in organizations interfere with the identity work of women leaders. Based on this insight, we revisit traditional approaches to standard leadership topics, such... View Details
Keywords: Sean Silverthorne
  • June 2011
  • Article

Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work

By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a... View Details
Keywords: Spoken Communication; Interpersonal Communication; Employees; Managerial Roles; Organizational Culture; Risk and Uncertainty; Behavior
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  • December 2018
  • Supplement

The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)

By: Tsedal Neeley
Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting... View Details
Keywords: GLOBAL-LOCAL; Global Identity; Local Identity; Accounting Discrepency; Globalization; Leadership; Trust; Organizational Culture; Organizational Design; Organizations; Identity; Local Range; Global Range; Values and Beliefs; Accounting Audits
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  • July 1993 (Revised December 2003)
  • Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

terms of costs." Going Forward Were the results due to unique circumstances at HP? The answer is yes and no, Beer and Cannon wrote. "HP's culture is one that historically placed more emphasis on management that builds commitment... View Details
Keywords: by Martha Lagace
  • February 2009
  • Article

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Organizational Culture; Performance Improvement; Behavior; Motivation and Incentives
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  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard Business School and senior associate dean for... View Details
Keywords: by Maggie Starvish
  • 22 May 2012
  • First Look

First Look: May 22

by Karen Golden-Biddle and Jane E. Dutton. Series in Organization and Management. New York: Psychology Press, 2012 Abstract How can application of a positive lens to understanding social change and organizations enrich and elaborate... View Details
Keywords: Sean Silverthorne
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

helps cultivate the kind of behavior and culture the firm wants to support on a day-to-day basis,” Soltes says. “That requires a different and more innovative approach than many firms are currently deploying.” About the Author Michael... View Details
Keywords: by Michael Blanding
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

can increase use. We test this hypothesis in a field experiment in Zambia using door-to-door marketing of a home water purification solution. Our methodology separates the screening effect of prices (charging more changes the mix of buyers) from the View Details
Keywords: Martha Lagace
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

around a first wave of globalization from the mid-nineteenth century until the 1920s and a second wave that started after World War 2, intensified from the 1980s until around the 2008 global financial crisis. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message by excusing—or... View Details
Keywords: by Dina Gerdeman
  • October 2011 (Revised April 2017)
  • Teaching Note

Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)

By: Robert L. Simons and Michael Mahoney
Teaching Note for 4353. View Details
Keywords: Control Systems; Performance Measurement; Goal Setting; Compensation; Incentives; Motivation; Sales Compensation; Strategy And Execution; Motivation and Incentives; Goals and Objectives; Salesforce Management; Organizational Culture; Accounting; Performance Evaluation; Compensation and Benefits
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  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress... View Details
Keywords: by Dina Gerdeman
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

Learning Effects of Monitoring by Dennis Campbell and Francisco de Asís Martinez-Jerez of HBS and Marc Epstein of Rice University, are the result of an extensive study of the culture and management style at six hotels in the MGM-Mirage... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • Web

Harvard Business School

20 Best Business Books" in 2014 and received the Gold Medal for Leadership, Axiom Business Book Award. Dr. Hill received her bachelor's degree in psychology from Bryn Mawr College, her master's degree in educational psychology, and her... View Details
  • January 1983 (Revised July 2007)
  • Case

Mat MacGregor (A)

Mat MacGregor took charge of a failing project but failed to turn it around because of a variety of personal, technical, cultural, and political reasons. The purpose of the case is to understand the underlying dynamics and their implications. View Details
Keywords: Management Skills; Management Style; Organizational Culture; Failure; Projects; Personal Characteristics
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