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Show Results For
- All HBS Web
(2,567)
- People (8)
- News (880)
- Research (717)
- Events (3)
- Multimedia (161)
- Faculty Publications (311)
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- 23 Jun 2015
- First Look
First Look: June 23, 2015
interpretation of sarcasm lead to greater creativity because they activate abstract thinking. Studies 1 and 2 found that both sarcasm expressers and recipients reported more conflict but also demonstrated enhanced creativity following a simulated sarcastic View Details
Keywords: Sean Silverthorne
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
Other Suns: The Epic Story of America's Great Migration and Beverly Daniel Tatum’s Why Are All the Black Kids Sitting Together in the Cafeteria?: And Other Conversations About Race. Wilkerson is an award-winning journalist. Tatum, a... View Details
- 23 Sep 2014
- First Look
First Look: September 23
allows students to go deep into the question (qualitatively and quantitatively) and drive a detailed conversation about whether the result of Belk's flexible "edit" policy was a more or less effective implementation. Purchase... View Details
Keywords: Sean Silverthorne
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
to have a rich conversation about whether this early-stage venture should shift its strategy dramatically to support all schools, not just charter schools. When we discussed the case in April, my 160 students were fully engaged in the... View Details
- 27 Sep 2011
- First Look
First Look: September 27
an honest, collective, and public conversation about their organization's alignment with espoused strategy and values. The research has identified a syndrome of six silent barriers to effectiveness and a dynamic theory of organizational... View Details
Keywords: Sean Silverthorne
- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
as well as how to nurture creativity, both in individuals and in organizations. Amabile interviewed John Irving in 1986, when he agreed to share memories of his childhood as part of a research project Amabile was conducting on children and creativity. Their View Details
Keywords: by Mallory Stark & Martha Lagace
- 06 Sep 2016
- First Look
September 6, 2016
world as it is? Who are we? What can I live with? All five questions must be answered. According to the author, “Each question is an important voice in the centuries-long conversation about what counts as a sound decision regarding a hard... View Details
Keywords: Carmen Nobel
- 05 Oct 2010
- First Look
First Look: October 5, 2010
rated speakers more negatively, while in Study 3, listeners rated speakers who answered a similar question in a fluent manner more positively than speakers who answered the actual question, but disfluently (Study 3). These results add to the literatures on both Gricean... View Details
Keywords: Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
the time that as far as the Internet was concerned, the government was not involved. That observation intrigued me. Later, I listened to a conversation between two FIBS historians regarding the enclosure movement in England between the... View Details
Keywords: by Jim Aisner
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
informal “water cooler” conversations could go a long way in promoting belonging. Concrete tips I have heard from interviews include scheduling five to 10 minutes before a formal meeting for casual conversation, asking each other silly... View Details
Keywords: by Dina Gerdeman
- 13 Mar 2018
- First Look
March 13, 2018
simultaneous goals: eliciting liking (“Your speech was good ”) and conveying status (“ for a woman”). Backhanded compliments are common, from delivering feedback in work settings to communicating in casual conversation and take several... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
online communities segregate into separate conversations when contributing to contestable knowledge involving controversial, subjective, and unverifiable topics? We analyze the contributors of biased and slanted content in Wikipedia... View Details
Keywords: Sean Silverthorne
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
him an encouraging note, sought him out for conversations before and after classes throughout the semester, and in Porter's words, instilled in him "an incredible desire to excel—to reach the kind of confidence and the standard"... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How human-like should they be? Was a View Details
Keywords: Dina Gerdeman
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
groups across industries. The most common KPIs are closed deals and salesperson performance against quota, which, on average, firms measure monthly. But a closed deal is an outcome and lagging indicator. This article discusses how some firms deconstruct their sales... View Details
Keywords: Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
supposed to go to Qingdao, China, to help with a chain of beauty salons. Conversations were difficult given language barriers, leading to difficulties understanding the scope of the business until students were just about to leave.... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
conversation and division about previously taboo political subjects, but also growing animosity toward people with different views. Among those with strongly-held views about societal issues, 20 percent would not be willing to work with... View Details
Keywords: by Rachel Layne
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
the White House. They've had conversations with multiple officials at the Centers for Medicare and Medicaid Services (CMS). Most recently, Feeley sat down with US Secretary of Health and Human Services Sylvia Mathews Burwell—who published... View Details
- 21 Jan 2014
- First Look
First Look: January 21
TELUS Share Conversion Proposal On February 21, 2013, TELUS announced a proposal to convert the firm's non-voting shares into voting shares on a one-to-one basis, thereby eliminating the firm's dual class structure. Shareholders were... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
3). These results add to the literatures on both Gricean conversational norms and goal-directed attention. We discuss the practical implications of our findings in the contexts of interpersonal communication and public debates. Read the... View Details
Keywords: Sean Silverthorne