Control Systems - Publications - Faculty & Research

01 Jun 2023
News

Curb Appeal

historically used tonnage per truck, per route, as its principal metric of success, TrashDash gathers data on everything from the nature of customer complaints to the number of hours that garbage sits on the curb. Tisch modeled the system... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

complicated, and found controllers too difficult to maneuver. In response, they designed a game system with intentionally simplified graphics and controllers that mimicked... View Details

Keywords: by Michael Blanding

Web

Hamilton Hall | About

residential facility. As renovated, Hamilton has 72 rooms with private baths, 6 full-service kitchens, well-appointed conference rooms, and a large lounge. During the project, 97 percent of construction waste was reused or recycled, and View Details

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

the Society's merchandising businesses, brand extensions, and licensed products and services? "This issue appears to be pretty straightforward—it's just a reporting issue," says Garvin. "In fact it embeds the larger issue of who is going to View Details

Keywords: by Sean Silverthorne; Publishing

19 Apr 2010
Research & Ideas

The History of Beauty

respect. The cast of influential and colorful characters includes Madam C.J. Walker, the daughter of former slaves in Louisiana who developed a system for straightening African-American hair, which was so successful that she ranks as... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

until they hit the right formula. In reality, that’s problematic, says Chung. “If you want to know if a compensation plan is working or not, you need to change the compensation plan and observe and measure the change in productivity, using a View Details

Keywords: by Michael Blanding

23 Jun 2009
First Look

First Look: June 23

work and non-work identities. Specifically, we suggest that identity compatibility is influenced by (a) the extent to which individuals can control the co-activation of identities, and (b) the routinization of identity co-activation. We... View Details

Keywords: Martha Lagace

19 Apr 2004
Research & Ideas

Birth of the American Salesman

any of his contemporaries, however, he strove to make an all-encompassing system of sales management. He created a global sales force that constantly sought new customers (and tried to sell replacement merchandise to existing ones) and... View Details

Keywords: by Laura Linard

Web

Faculty - Creating Emerging Markets

values/value systems , ethics , moral leadership Interviews Ian Fuhr Robert Brozin Victoria Ivashina Lovett-Learned Professor of Business Administration Anne and James F. Rothenberg Faculty Fellow Research Interests : bank debt ,... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

reservation. With Marriott, it’s a manual system with software sprinkled in to make human processes more effective. But Airbnb is fundamentally digital. And that means every human bottleneck is pushed out. You have algorithms matching... View Details

Keywords: by Dina Gerdeman

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

leaders, and cooperation between the police and neighborhoods in the control of crime. Still, he found himself facing questions from the public about the improper behavior of members of the force. He concluded that one reason was that too... View Details

Keywords: by James Heskett

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

on how the economic system works and what history teaches us, business readers might turn to A Concise Guide to Macroeconomics: What Managers, Executives, and Students Need to Know, by Harvard Business School professor David A. Moss, who... View Details

Keywords: by Sean Silverthorne

25 Aug 2015
First Look

First Look Tuesday

announcement-leading to even greater use of the same production tool. Two controlled lab studies replicate our main findings and show that behavioral biases, not rational expectations, drive the effect. Our research contributes not only... View Details

24 Feb 2015
First Look

First Look: February 24

Publications February 2015 University of Chicago Press Political Standards By: Ramanna, Karthik Abstract—There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and... View Details

Keywords: Sean Silverthorne

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

unfortunately, there are some cases where it stimulated the immune system and not only it didn't confer protection, but actually helped the virus invade the cell because it was incomplete in terms of its immunogenic properties. We have to... View Details

Keywords: by Staff; Pharmaceutical

14 Jun 2016
First Look

June 14, 2016

individual and organizational capabilities and presents the theory and research on deep smarts. The six most universally found characteristics of this particular kind of expertise are deep domain knowledge, pattern recognition–based decision making, View Details

Keywords: Sean Silverthorne

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

controls to not have it arise again.” Lambert: Is it helpful for such companies report violations? Or should they just go ahead and cooperate with investigators? Soltes: On the one hand, there are many incentives to self- report because... View Details

Keywords: by Lane Lambert

22 May 2018
First Look

New Research and Ideas, May 22, 2018

performance, even after controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together,... View Details

Keywords: Dina Gerdeman

11 May 2010
First Look

First Look: May 11

can induce a controlling shareholder to list equity. Higher valuations support listings associated with greater agency costs. We test the predictions that follow from this idea on a sample of publicly listed corporate subsidiaries in... View Details