Competing To Win - Publications - Faculty & Research

01 Aug 2005
Research & Ideas

How to Choose the Best Deal

million, though the price may be negotiable. The other site, a former apple orchard of about one hundred acres, was acquired by a local bank through a foreclosure. The bank is preparing to list the property but has yet View Details

Keywords: by Michael Wheeler

05 Dec 2012
What Do You Think?

Should Managers Bother Listening to Predictions?

should not however be slaves to the plan or the prediction they are following and must ask how firm-wide competencies can be developed to handle changes in predictions."... View Details

Keywords: by James Heskett

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

they don't. Speed. During the last decade, it's all been about competing through speed—being able to satisfy changing customer needs quickly, accurately, and efficiently. EE: Going back View Details

Keywords: by Staff

1995
Chapter

How to Integrate Work and Deepen Expertise

By: D. A. Leonard, H. K. Bowen, K. B. Clark, C. Holloway and S. C. Wheelwright

Keywords: Experience and Expertise; Performance Improvement

Citation

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

After nearly a decade of uninterrupted growth, strategic consulting firms are now facing one of their most challenging periods in memory, prompting widespread cutbacks in staff and changes to recruiting. How did these firms get View Details

Keywords: by David Fubini; Consulting

1998
Chapter

Putting Your Company's Whole Brain to Work

By: D. A. Leonard

Keywords: Business Ventures; Competency and Skills; Business or Company Management

Citation

January 16, 2023
Article

40 Ideas to Shake Up Your Hiring Process

By: Joseph Fuller, Nithya Vaduganathan, Allison Bailey and Manjari Raman

Many companies today are struggling to hire and retain talent, but more often than not the problem is self-inflicted: They’re simply not using a broad enough array of tools, sometimes because they don’t even know the tools exist. In this article, the authors list 40... View Details

Keywords: Talent and Talent Management; Retention; Recruitment; Selection and Staffing

Citation

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07 Jun 2023
HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

the customer’s willingness to use the platform, it could also increase the advertiser’s willingness to pay to reach that audience. So far, at least, the company has been able... View Details

Keywords: by Michael Blanding

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

growth of competing companies or countries. Firms can also process and use unstructured data, such as text from documents. “There is so much data we can use,” Chung says. “For example, average temperature—you may think it has nothing... View Details

Keywords: by Michael Blanding

19 Jan 2022
In Practice

7 Trends to Watch in 2022

also be necessary. Many companies assume that 50 percent, 100 percent, even 200 percent annual turnover in workers is “normal.” As a result, they fail to invest in programs such as upskilling that will dramatically improve their retention... View Details

Keywords: by HBS News

15 Mar 2024
HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

especially if the person you’re appealing to has other competing needs or distractions. “If I’ve just found out something horrible and you’re piling on with a difficult conversation, it isn’t going View Details

Keywords: by Avery Forman

January 2015 (Revised September 2015)
Supplement

Sanford C. Bernstein Goes to Asia (B)

By: Linda A. Hill and Allison J. Wigen

This case supplements "Sanford C. Bernstein Goes to Asia." Updates readers on Ghislain de Charentenay's first full year as director of Asian Research at Sanford C. Bernstein in Hong Kong and actions taken by the firm in FY2013. View Details

Keywords: Collaboration; Talent Management; Leadership; Talent and Talent Management; Management; Organizational Design; Emerging Markets; Globalization; Hong Kong

Citation

Purchase

13 Jan 2003
Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

customers themselves are not aware? Zaltman: There are several helpful approaches. One is to double check stated beliefs with actual behavior. For example, many consumers report handling competing brands and... View Details

Keywords: by Manda Mahoney

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

Mature companies understand that to compete today they need to innovate. But finding sources of innovation while still paying attention to the... View Details

Keywords: by Lynda M. Applegate

April 2025
Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn

Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details

Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis

Citation

Educators

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

humility, along with competence and commitment to pursue a higher purpose. These are your criteria to apply if you choose. And the power you cannot build by yourself, you can... View Details

Keywords: by Jay Fitzgerald

2022
White Paper

The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage

By: Joseph B. Fuller, Christina Langer, Julia Nitschke, Layla O'Kane, Matthew Sigelman and Bledi Taska

Employers are resetting degree requirements in a wide range of roles, dropping the requirement for a bachelor’s degree in many middle-skill and even some higher-skill roles. This reverses a trend toward degree inflation in job postings going back to the Great... View Details

Keywords: Skills; Workforce; Talent; Human Resource Management; Selection and Staffing; Competency and Skills; Talent and Talent Management; Human Resources

Citation

2003
Report

UK Competitiveness: Moving to the Next Stage

By: Michael E. Porter and Christian H.M. Ketels

In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States

Citation

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13 Oct 2003
Research & Ideas

How to Pick Managers for Disruptive Growth

little experience competing for resources and bucking inappropriate processes within a stable, efficiency-oriented operating culture. In order to be confident that managers have developed the skills required... View Details

Keywords: by Michael Raynor

March 2023 (Revised August 2023)
Case

Majid Al Futtaim: Adapting the Shopping Mall to the Digital Era

By: Antonio Moreno and Gamze Yucaoglu

The case opens in August 2022, as Ahmed Galal Ismail, CEO of Majid Al Futtaim Properties and Fatima Zada, digital and omnichannel director at Majid Al Futtaim Shopping Malls, go over the plans to roll out the omnichannel mall offering for the Mall of the Emirates they... View Details