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  • March–April 2024
  • Article

How Companies Should Weigh in on a Controversy: A Better Approach to Stakeholder Management

By: David M. Bersoff, Sandra J. Sucher and Peter Tufano
Executives need guidance about managing their organizations’ engagement with societal issues—including hot-button topics such as gender, climate, and racial discrimination. Success in this realm does not mean avoiding public controversy or achieving unanimous support... View Details
Keywords: Values and Beliefs; Social Issues; Business and Stakeholder Relations; Judgments; Management Practices and Processes
Related
  • 13 Sep 2011
  • First Look

First Look: September 13

practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne
  • Web

Leadership Initiative - Leadership

Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is the co-author of Collective Genius: The Art and View Details
  • Web

Technology & Innovation - Faculty & Research

and unfunded firms. Because randomization of the sample was not feasible, we address endogeneity around selection bias using a sample of qualitatively similar firms based on a funding decision score. This allows us to observe the local effect of samples in which we... View Details
  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

kinds, it has been clear that every business able to improve governance reaped lasting benefits. If you are in a family enterprise, you need to learn the basics of governance and apply the best practices... View Details
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

students that Madoff was once best known for pioneering the controversial but legal practice of payment for order flow, in which he would pay brokerage firms a couple of cents per share to send orders... View Details
Keywords: by Carmen Nobel; Financial Services
  • 2024
  • Working Paper

The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It

By: Malcolm S. Salter
What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? While the answer is not entirely clear, I argue in this essay that any effort aimed at restoring... View Details
Keywords: Government Administration; Economic Systems; Trust; United States
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  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

companies. This remedy is best observed in formerly public companies that—aided by professional buyout firms—have been taken private and armed with active directors who pursue commonsense governance View Details
Keywords: by Martha Lagace; Energy; Utilities
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
Related
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

rustling around inside their heads. Meanwhile, their work lives and personal lives get out of balance. They lose touch with those closest to them their spouses, children, and best friends—or co-opt them with their points of view.... View Details
Keywords: by Bill George
  • August 2005
  • Case

Bill Belichick and the Cleveland Browns

By: John R. Wells and Travis Haglock
Genius? That is not what they were calling Bill Belichick in Cleveland. Why? Four losing seasons in five years. Fans hurled trash and insults. The media resented him. Ownership abandoned him. Players quit on him. Very different from the three Super Bowls in five years... View Details
Keywords: Business History; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Sports; Sports Industry; United States
Related
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Practice at HBS who authored the case study with HBS researcher Shweta Bagai. Businesses need to “understand how it is that they’re doing what they’re doing so that they can incorporate the power of algorithmic technologies into their... View Details
Keywords: by Rachel Layne; Technology
  • 22 Apr 2024
  • Research & Ideas

When Does Impact Investing Make the Biggest Impact?

a lot of really important questions that are hard,” Cole says. “Quite frankly, they may not even be answered in the venture capitalist space. Questions like ‘what are best practices for impact investing?’... View Details
Keywords: by Rachel Layne
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

future, says Joseph Fuller, professor of management practice at Harvard Business School and a co-head of the project. Fuller likens the shifting job demands to a melting ice floe. “What’s left are the things that are hard to automate,... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • Web

HBS - The year in Review

an opportunity to hear firsthand the challenges companies face in their implementation, and share best practices and learnings from their initial efforts. OneTen Summit Highlights Exhibition at Baker Library... View Details
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
  • 01 Dec 2023
  • News

Drop Everything, Read This

develop a practice to harness the rhythms and movements around us. Rubin also draws on spiritual ideas, such as to “play, explore, and test without an attachment to results,” to nourish creativity. “The making of art is not a competitive... View Details
Keywords: Publishing Industries (except Internet); Information
  • Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

recognizes that communication with and motivation of an organization's managers, employees, and partners is extremely difficult. What this means in practice is that if we tell all participants in an organization that its sole purpose is... View Details
Keywords: by Michael C. Jensen