Best Practices - Publications - Faculty & Research

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Online Business Strategy Course | HBS Online

Learner Stories 90% are more self-assured at work My favorite part of the program was interacting with my cohort members where I received valuable shared experiences, feedback and was able to be a thought partner around strategies and View Details

24 Jan 2023
Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

mentor me, and I am still in contact with him today. Overall, I uncovered that imposter syndrome is best defeated by speaking up, asking for help, believing in oneself, and regularly practicing some form of... View Details

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Women’s Leadership Summit - Alumni

lines. By sharing insights and fostering connections, attendees left inspired and united in their shared commitment to transforming organizational practices and shaping a collective future for women’s leadership. Read more . Select... View Details

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Albany (Oregon), Baltimore, and Chicago. “I wanted to know: what are the best practices in manufacturing?” HOME REGION Douala, Cameroon UNDERGRAD EDUCATION Georgia Institute of Technology PREVIOUS EXPERIENCE... View Details

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

risk, but also enhances shareholder value. The law isn't just for lawyers, either, she says. Managers must become more astute about the legal environment around them, and be willing to challenge and work with counsel to achieve best... View Details

Keywords: by Sean Silverthorne; Legal Services

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

Blog

Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

will tend to become more inclusive as a result. Learn More: In this Harvard Business Review article, 4 Steps to Boost Psychological Safety at Your Workplace, Amy C. Edmondson offers best practices for... View Details

31 Mar 2022
Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

Those features, they assert, help them learn best practices from their multitude of engagements, ensure the confidentiality of specific information, and apply cutting-edge knowledge to assignments. Network... View Details

Keywords: by Ashish Nanda

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

treating their employees well is the best way for them to ensure that customers’ concerns about safety are front of mind in every aspect of service while maintaining high standards for hospitality. Restaurant implementation of highly... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current performance on a critical... View Details

Keywords: by Robert S. Kaplan; Service

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

homed in on five key strategies that any manager, entrepreneur, or CEO can learn. Each of the lessons reads like a paradox or Zen koan that takes intelligence and practice to unpack. "Look Forward, Reason Back," for example,... View Details

Keywords: by Michael Blanding; Computer

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

conducted by Joshua Schwartzstein, a Harvard Business School assistant professor, and Benjamin Handel, an associate professor at the University of California, Berkeley. “Thinking through, for practical applications, ‘is it a friction or a... View Details

Keywords: by Rachel Layne; Consulting; Retail

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

hoc process at many firms. Most adopt a simple decision rule: look at the best reps, and try to hire more like them. But you'll never have enough stars for all sales positions and, in fact, don't want stars in all jobs. In any... View Details

Keywords: by Carmen Nobel

31 Jan 2012
First Look

First Look: Jan. 31

transformative research in developing markets, and ultimately with a broader objective to stimulate new conceptualizations, research, and best practices to transform consumer well-being. Three Cheers for... View Details

Keywords: Sean Silverthorne & Carmen Nobel

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Online Leadership Principles Course | HBS Online

the best in others by applying and adapting your leadership style and managing the conditions that drive team performance. 6 weeks 7-9 hours per week 4 modules Self-Paced with regular deadlines This course earns you a Certificate of... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details

Keywords: by Boris Groysberg and Sarah Abbott

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

listen to podcasts like Reboot or Masters of Scale. Put your ego aside! Managing is hard, let alone learning how to do it when you’re also trying to launch a company. From 20-30 employees. The best practice... View Details

Keywords: by Julia Austin

24 Aug 2010
First Look

First Look: August 24

achieved higher profits when employees were passive (proactive). Study 2 constructively replicates these findings in the laboratory: passive (proactive) groups achieved higher performance when leaders acted high (low) in extraversion. We discuss theoretical and View Details

Keywords: Sean Silverthorne

19 Apr 2011
First Look

First Look: April 19

priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and View Details