Publications

Publications

Filter Results: (3,194) Arrow Down
Filter Results: (3,194) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 34 of 3,194 Results →
  • June 29, 2022
  • Other Article

Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation

By: Michael Luca, Ginger Zhe Jin and Daniel Martin
Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details
Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry
Related
  • November 2001 (Revised October 2004)
  • Case

IBM Network Technology (A)

By: Michael L. Tushman and Robert C Wood
An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational... View Details
Keywords: Growth and Development; Growth and Development Strategy; Leadership; Corporate Entrepreneurship; Change Management; Management Practices and Processes; Business Plan; Organizational Design; Organizational Change and Adaptation; Success; Technology Industry
Related
  • 01 Jun 2025
  • News

Alumni and Faculty Books

Social Security benefits―along with the calculations that make this decision crystal-clear. Author and renowned investor Charley Ellis shows you how to set yourself up for... View Details
  • 25 Aug 2010
  • News

Games, Parties, Pranks, and Celebrations

on record-keeping suggested that “bingo therapy” would be good for patieints. Professors Shapiro and Piper told us to knock it off. The two behavior profs were too touchy-feely View Details
Keywords: Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

behavior and a more sluggish response to incentives should result. Results from an additional experiment add support to this explanation. When individuals select into earning money for a charity View Details
Keywords: Sean Silverthorne

    Jon M. Jachimowicz

    Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

    • 04 Mar 2011
    • Working Paper Summaries

    From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

    Keywords: by Marion Fourcade & Rakesh Khurana; Education
    • June 2016
    • Teaching Note

    HubSpot: Lower Churn through Greater CHI

    By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
    HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
    Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
    Related
    • 28 Aug 2018
    • First Look

    New Research and Ideas, August 28, 2018

    measure both face-to-face and electronic interaction before and after the adoption of open office architecture. The results inform our understanding of the impact on human View Details
    Keywords: Dina Gerdeman
    • 13 Jun 2017
    • First Look

    First Look at New Research and Ideas, June 13

    https://www.hbs.edu/faculty/Pages/item.aspx?num=52729 May 2017 Judgment and Decision Making Is Saving Lives Your Task or God's? Religiosity, Belief in God, View Details
    Keywords: Sean Silverthorne
    • 07 Nov 2012
    • News

    Filtered or Unfiltered?

    • 21 Aug 2018
    • First Look

    New Research and Ideas, August 21, 2018

    products. Prior to the acquisition, Whole Foods began rolling out a new order-to-shelf (OTS) inventory management system that many observers believed had led to shortages. For years, store team leaders at Whole Foods were empowered to View Details
    Keywords: Dina Gerdeman
    • 30 May 2018
    • Research & Ideas

    Should Retailers Match Their Own Prices Online and in Stores?

    they were in their decision to purchase a product. “Pricing is a big decision,” Ofek observes. If the retailer decides to offer every consumer the same price, the result can drag down the store price and... View Details
    Keywords: by Dina Gerdeman; Retail
    • 16 Jun 2023
    • Blog Post

    Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them

    School, along with actions you can take now to make a lasting difference. What is Unconscious Bias? Unconscious or implicit bias is the term for the mental processes that cause a person to act in ways that reinforce stereotypes even when... View Details
    Keywords: All Industries

      Max H. Bazerman

      Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. His recent books... View Details
      Keywords: accounting industry; management consulting; pharmaceuticals
      • 11 Aug 2011
      • News

      Thinking beyond pay to keep your star employees

      • Article

      Productivity Orientation and the Consumption of Collectable Experiences

      By: Anat Keinan and Ran Kivetz
      This research examines why consumers desire unusual and novel consumption experiences and voluntarily choose leisure activities, vacations, and celebrations that are predicted to be less pleasurable. For example, consumers sometimes choose to stay at freezing ice... View Details
      Keywords: Experience and Expertise; Innovation and Invention; Marketing Strategy; Consumer Behavior; Performance Productivity
      Related
      • 09 Jun 2021
      • Research & Ideas

      How Tennis, Golf, and White Anxiety Block Racial Integration

      White people often feel anxious about interacting with non-Whites, and they go out of their way to erect barriers to reduce contact with minorities, according to new research. When routinely making choices... View Details
      Keywords: by Jay Fitzgerald
      • 18 Nov 2002
      • Research & Ideas

      Where Morals and Profits Meet: The Corporate Value Shift

      Harvard Business School professor Lynn S. Paine's new book, Value Shift, argues that companies can't consider themselves amoral or apart from society anymore—that the relationship between companies and society at large necessitates... View Details
      Keywords: by Carla Tishler
      • 23 May 2017
      • First Look

      First Look at New Ideas and Research: May 23, 2017

      points. Pseudo-set framing changes gambling choices (Study 1), effort (Studies 2 and 3), giving behavior (Field Data and Study 4), and purchase... View Details
      Keywords: Carmen Nobel