BEST Practices - Publications - Faculty & Research

22 Feb 2024
News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

garage, a safe and secure neighborhood, interior walls in good condition, and natural light. Of the 20 attributes tested, 17 of them were rated significantly less necessary for the lower-income family. "The gap emerged for things like a View Details

Keywords: by Rachel Layne

14 Aug 2007
First Look

First Look: August 14, 2007

three years. The company must decide its growth strategy and how best to finance and organize for rapid growth. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806003 PublicationsCorporate Legitimacy... View Details

Keywords: Martha Lagace

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

people desperately need and want but often do not get in organizational life. To accomplish this, HCHP firms establish and institutionalize human resource management policies and practices that look fairly similar. Capacity for learning... View Details

Keywords: by Martha Lagace

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

listen to podcasts like Reboot or Masters of Scale. Put your ego aside! Managing is hard, let alone learning how to do it when you’re also trying to launch a company. From 20-30 employees. The best practice... View Details

Keywords: by Julia Austin

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

best in our industry.” For years that was the case in too many organizations. Then organizations like Google started adding loftier aspirations such as “organize and make available the world’s information.” More recently, Microsoft CEO... View Details

Keywords: by James Heskett

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

conducted by Joshua Schwartzstein, a Harvard Business School assistant professor, and Benjamin Handel, an associate professor at the University of California, Berkeley. “Thinking through, for practical applications, ‘is it a friction or a... View Details

Keywords: by Rachel Layne; Consulting; Retail

Web

Confronting Climate Change - Business & Environment

Confronting Climate Change From business as usual to business as vital Accelerating Climate Solutions What are the best practices for integrating climate change into every function of a business? Effects of... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

treating their employees well is the best way for them to ensure that customers’ concerns about safety are front of mind in every aspect of service while maintaining high standards for hospitality. Restaurant implementation of highly... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

Web

Systems Integration - Institute For Strategy And Competitiveness

suburban sites are less expensive than providing the same care in an urban tertiary care facility. The strategy for regional expansion needs to be based on the essential value principles of achieving the best outcomes at the lowest cost.... View Details

24 Jan 2023
Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

mentor me, and I am still in contact with him today. Overall, I uncovered that imposter syndrome is best defeated by speaking up, asking for help, believing in oneself, and regularly practicing some form of... View Details

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

homed in on five key strategies that any manager, entrepreneur, or CEO can learn. Each of the lessons reads like a paradox or Zen koan that takes intelligence and practice to unpack. "Look Forward, Reason Back," for example,... View Details

Keywords: by Michael Blanding; Computer

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

hoc process at many firms. Most adopt a simple decision rule: look at the best reps, and try to hire more like them. But you'll never have enough stars for all sales positions and, in fact, don't want stars in all jobs. In any... View Details

Keywords: by Carmen Nobel

Profile

Joel Hurd

Coming to HBS is like Getting tossed in the fanciest washing machine on earth with the “heavy duty” and “extra spin cycle” settings selected. What is your most memorable classroom moment? I once argued very bluntly against a case protagonist’s marketing View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details

Keywords: by Boris Groysberg and Sarah Abbott

31 Jan 2012
First Look

First Look: Jan. 31

transformative research in developing markets, and ultimately with a broader objective to stimulate new conceptualizations, research, and best practices to transform consumer well-being. Three Cheers for... View Details

Keywords: Sean Silverthorne & Carmen Nobel

01 Dec 2023
News

A More Accommodating Approach

Shelly Nooner (GMP 33, 2022) had already proven herself to be visionary and execution-focused during her two decades at Trimble, an industrial technology company that provides hardware, software, and services across agriculture, construction, geospatial, and... View Details

Keywords: Jennifer Gillespie

09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

relationships between those who regulate them, serve them, and invest in them. That’s a lot of substance among responses to this month’s column. As Ulrich Nettesheim put it, “It is an excellent time to be reexamining how we currently View Details