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Show Results For
- All HBS Web
(1,059)
- People (1)
- News (189)
- Research (741)
- Events (5)
- Multimedia (7)
- Faculty Publications (375)
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- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but... View Details
Keywords: Sean Silverthorne
- 08 Sep 2010
- First Look
First Look: September 8, 2010
under-invest in those firm attributes that may enhance long-term performance, such as human capital and technology (proxied by intangible assets in our paper). Indeed we do find evidence that ethnically Chinese firms invest far less in... View Details
Keywords: Sean Silverthorne
- 11 Sep 2007
- First Look
First Look: September 11, 2007
organization. But they also leverage the knowledge they've accumulated about the company's people, suppliers, customers, and future direction. Placed squarely at the intersection of succession planning and leadership development, this book describes the distinguishing... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
merchandise. Other researchers have reported that brand names become less important as the amount of detailed information about a product's attributes increases. In some cases, technology has produced less of an effect on consumers'... View Details
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
advertising they sought was much more focused around the interactive and direct targeting attributes of the new media. Threat had motivated action, but it was resulting in an aggressive replication of the newspaper business. Newspapers... View Details
- 08 May 2012
- First Look
First Look: May 8
an unanswered question as to what extent the important attributes of performance are a part of the firm's organizational capital or embodied in the human capital of the people inside the firm. We examine the performance at the... View Details
Keywords: Carmen Nobel
- 29 Jan 2008
- First Look
First Look: January 29, 2008
and team learning, in organizational behavior, and technology and innovation to offer insights for research on new product development teams. Building on prior work, we summarize the organizational benefits of NPD teams, and identify five View Details
Keywords: Martha Lagace
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
be quickly forgotten. ©iStock.com/Yuri_Arcurs The $2.99 app, available on iTunes, starts with a self-assessment. Users rate themselves on several attributes, such as how much they assert their own needs versus understanding the motivations of others. Rather than let... View Details
Keywords: by Michael Blanding
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
stemming from the idea that unexpected outcomes heighten the desire to sense-make, Study 4 shows that when bad news is unexpected, messenger dislike is pronounced. Finally, consistent with the notion that people fulfill the desire to sense-make by View Details
Keywords: Dina Gerdeman
- 05 Aug 2014
- First Look
First Look: August 5
Research on Multiple Identities: Toward an Intrapersonal Network Approach By: Ramarajan, Lakshmi Abstract—Psychologists, sociologists, and philosophers have long recognized that people have multiple identities-based on attributes such as... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
technology" is something consumers would value in other domains. In addition, Nanda must decide how to continue marketing Clocky and its successors, given the potential for cannibalization. Clocky's success was largely attributable... View Details
Keywords: Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
the importance of manufacturing for driving innovation in the U.S. economy. This paper proposes an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. Conceptually, suppliers have three... View Details
Keywords: Dina Gerdeman
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
probability of a crash; (3) attributes of the price run-up, including volatility, turnover, issuance, and the price path of the run-up, can all help forecast an eventual crash and future returns; and (4) some of these characteristics can... View Details
Keywords: Carmen Nobel
- 14 Jan 2008
- Research & Ideas
Mapping Polluters, Encouraging Protectors
alternatives to regulation—one of which is the voluntary disclosure of information. That is perhaps the critical issue, I think, for environmental performance. "We needed a way of getting information about unobserved environmental View Details
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
such a catalog-like presentation is much more difficult than with a captivating commercial on television. "These are the critical attributes of the current communications revolution," Deighton concludes. "And while the new... View Details
Keywords: by Peter K. Jacobs
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
vulnerability indicators prior to the Asian Financial Crisis (AFC) attributed to corporate financial roots provide a benchmark for comparison. The firm-level data suggest that emerging markets post-GFC have lower leverage ratios than the... View Details
Keywords: Carmen Nobel
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
nonpartisan press rights organization Reporters Without Borders. They found that for every 10-point increase in the press rights score, countries averaged nearly 10 percent fewer violations in their factories. The team attributes this... View Details
Keywords: by Michael Blanding
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
on making them thoughtfully and deliberately, without remorse. Q: Could you talk a little about the four service "truths"? A: Frei: Companies that excel at service typically do a great job in four areas: identifying the View Details
- 25 Mar 2014
- First Look
First Look: March 25
effects of monetary policy parameters and macroeconomic shocks on nominal bond risks, using a New Keynesian model with habit formation and discrete regime shifts in 1979 and 1997. The increase in bond risks after 1979 is attributed... View Details
Keywords: Sean Silverthorne
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
distinction in how managers are paid can create greater accountability and reduce distortions to the form of managerial compensation. Third, there is limited reason to believe that the purported costs typically attributed to greater... View Details
Keywords: by Mihir Desai