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  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

Apple Computer knows how to make headlines. The company is celebrating the 20th anniversary of the Macintosh and is enjoying the fruits of its launch into the digital entertainment business. In its December quarter, Apple sold 730,000 iPods. And the iTunes music... View Details
Keywords: by Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the ecosystems and communities on which its View Details
Keywords: Dina Gerdeman
  • 21 Dec 2010
  • First Look

First Look: December 21

http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf   Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert... View Details
  • 10 Mar 2015
  • First Look

First Look: March 10

Casadesus-Masanell, Ramon, Joan E. Ricart, and Jorge Tarzijan Abstract—No abstract available. Publisher's link: http://ukcatalogue.oup.com/product/9780198701873.do February 2015 Manufacturing & Service Operations Management Improving... View Details
Keywords: Carmen Nobel
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
Keywords: by Paul Guttry; Health; Education
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

founders' systematic and thorough approach to marketing, the Xerox association was critical to the startup's success for two reasons: it gave them direct access to customers who were interested in their intended products, and it gave them... View Details
Keywords: by Henry Chesbrough
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 19 May 2009
  • First Look

First Look: May 19, 2009

lives and the very structure and power dynamics of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital-funded entrepreneurial start-ups. View Details
Keywords: Martha Lagace
  • 14 Oct 2009
  • First Look

First Look: October 14

Author:Benjamin G. Edelman Publication:Journal of Advertising Research (forthcoming) Abstract I offer five rights to protect advertisers from increasingly powerful ad networks—avoiding fraudulent charges for services not rendered,... View Details
Keywords: Martha Lagace
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert community. However more recently public and professional sensitivity towards managing risks has increased.... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

up and reveals the actual nature of being when one is being a leader and opens up and reveals the source of one's actions when exercising leadership. And ontology's associated phenomenological methodology (explained in [2] below) provides actionable View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

Working PapersCorporate Social Responsibility and Access to Finance Authors:Beiting Cheng, Ioannis Ioannou, and George Serafeim Abstract In this paper, we investigate whether superior performance on corporate social responsibility (CSR)... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2010
  • First Look

First Look: June 15

nature of accounting standards proposed between 1973 and 2007. Among other results, we find that length of service on the board and a prior career in investment banking/investment management are associated with proposing standards... View Details
Keywords: Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

fintech lenders, and the key concerns around oversight and regulation. Finally, our objective is to provide regulatory recommendations that will protect small business borrowers and not dampen the innovation that has proven so promising for filling the gap in small... View Details
Keywords: Carmen Nobel
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details
Keywords: Martha Lagace
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

royalties from content sales. We consider a game-theoretic model in which two platforms offer different standalone utilities to users. We find that incentives to establish one-way compatibility—the platform owner with smaller standalone value grants View Details
Keywords: Dina Gerdeman
  • 17 Jul 2012
  • First Look

First Look: July 17

examine how the price structure and investment incentives of the proprietary platform are affected by quality investments in the open platform. We find that access prices may increase or decrease as a result of investment in the open... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

Mandates, and the Use of In Vitro Fertilization Services in the United States By: Kiatpongsan, Sorapop, Robert S. Huckman, and Mark D. Hornstein Abstract—Objective: To investigate the relationship between economic activities, insurance... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

Abstract This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance tradeoffs involved in two approaches to knowledge sourcing in teams. One approach... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2011
  • Research & Ideas

HBS Faculty Views on Debt Crisis

When Standard & Poor's Rating Services lowered its long-term sovereign credit rating on the United States from AAA to AA+ on August 5, it was a shot heard 'round the world. Stock markets plummeted, investors covered their eyes,... View Details
Keywords: by Staff

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