＂Jobs To Be Done - Publications - Faculty & Research

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

will ask what needs to be done to foster a culture of creativity in an organization. Specifically, how do managers avoid "the temptation... View Details

Keywords: by Jim Heskett

02 Mar 2010
First Look

First Look: March 2

equity-bondholder conflicts are economically important, determine capital structure choices, and affect welfare. Download the paper: http://www.hbs.edu/research/pdf/10-070.pdf The Many Faces of Nonprofit Accountability Author:Alnoor Ebrahim Abstract What does it mean... View Details

Keywords: Martha Lagace

01 Sep 2023
News

Solving for Z

happy with and what more needs to be done to make Apollo a better and more attractive place to work. “You’ve got... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

30 Apr 2007
Research & Ideas

All Eyes on Slovakia’s Flat Tax

that have introduced a flat tax have all been in macroeconomic situations where something had to be done to foster growth and attract... View Details

Keywords: by Martha Lagace

10 Nov 2015
Blog Post

Using an MBA for a Career Change

file cabinets?? So I applied to business schools and was lucky enough to be admitted to HBS. I tried out things I never would have View Details

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

the values; the real work is operationalizing the values. The organization needs to be clear and concise in creating its future vision, making it easier for team members to... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

landlines to cell phones, and foreign companies were entering the French market. “It went from being a monopoly with no competition to having intense cross-border competition... View Details

Keywords: by Michael Blanding

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Web

ハーバード - Global

service to expand to more categories and a wider consumer segment. The company needs to decide on the features that would go into the new membership service while View Details

Web

Cold Calling - Christensen Center for Teaching & Learning

class session Cold calls should not be viewed as punitive. Instructors can frame cold calls as "opportunities to shine" and further encourage this view by balancing challenge and support as the cold call... View Details

20 Jan 2010
First Look

First Look: Jan. 20

found in only a small number of tasks and functions. In the majority of situations, spans of accountability were wider than spans of control. This "Entrepreneurial Gap" is posited to be a result of... View Details

Keywords: Martha Lagace

Web

Profiles - MBA

healthy, and equitable. Technology, especially at its frontier, plays an essential role on this journey as it not only provides a novel lens to look at familiar problems, but can also be an amplifying tool... View Details

09 Jun 2015
Blog Post

Pursuing Meaning through an HBS/HKS Joint Degree

her time working closely with the Wildlife Conservation Society. After graduating from the HBS/HKS joint degree program Paulina will be moving to Washington, DC to work for the... View Details

Web

About - Race, Gender & Equity

practitioners. She identifies opportunities for programming, creates and implements activities, and showcases the important work being done at the school that can positively impact both businesses and... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

displaces human activity, it will also push people out of jobs. To what degree will this happen? Iansiti: There’s a pretty good consensus that there’s going to be a massive... View Details

Keywords: by Dina Gerdeman

04 Nov 2009
What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

the classic "invisible hand" that Scott claims leads at times to a "free-for all," like an athletic contest without rules. What's to be View Details

Keywords: by Jim Heskett

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

another, the biggest effect of the sanctions will be experienced by Russian citizens. They are the ones who will experience the economic stagnation. They are the ones who don’t have access to some of their... View Details

Keywords: by Avery Forman; Energy

01 Mar 2024
News

In Harmony

simple: read out loud. He started with nursery rhymes, worked his way up to the Encyclopedia Brown series, and kept going. Charlotte’s Web was the first book in English to make him cry. Kim fell in love with... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

enjoyed telling this story. Doubtless it is among the reasons he felt comfortable doing to Amelio what Sculley had done to him. Apple was circling the drain when the computer... View Details