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Show Results For
- All HBS Web
(14,165)
- People (13)
- News (3,519)
- Research (6,946)
- Events (174)
- Multimedia (286)
- Faculty Publications (5,226)
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- 16 Aug 2011
- First Look
First Look: August 16
Michael Norton Publication:Journal of Consumer Research (forthcoming) Abstract We show that people non-normatively infer event causes from event consequences. For example, people inferred that a product failure (computer crash) had a... View Details
Keywords: Sean Silverthorne
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
all of the people waiting ahead of them in line. So Disney entertains its waiting guests, tells guests what to expect (almost always exceeding such expectation to create the impression of great service), and artfully conceals its lines. Recent View Details
Keywords: by James Heskett
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
assistant director of the School's Middle East and North Africa Research Center. Robin Abrahams is a research associate at HBS. [Image: Shutterstock/Christian Horz] What steps are you taking to cope with the... View Details
- 06 May 2014
- First Look
First Look: May 6
http://www.cambridge.org/US/academic/subjects/economics/economics-general-interest/democracy-and-its-elected-enemies-american-political-capture-and-economic-decline August 2013 Journal of Marketing Research Contingent Match Incentives... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
and threats to organizations and conclude with a research agenda that more fully accounts for the potential of community forms to be a creator (and a possible destroyer) of value for organizations. Download the paper:... View Details
Keywords: Sean Silverthorne
- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
division integrating product development and marketing, but without significant research capability. For all but chemicals and prescription drugs, the corporate focus was on marketing, especially advertising.24 In prescription drugs, the... View Details
- 08 Jul 2014
- First Look
First Look: July 8
same approach they do! Based on extensive research and interviews, Own Your Future shows how to apply the simple model they use-Act. Learn. Build. Repeat-to reinvent the way you maneuver in an unpredictable job market. Here's how it... View Details
Keywords: Carmen Nobel
- 02 Mar 2010
- First Look
First Look: March 2
innovation in a wide range of other industries, including pharmaceuticals and biotechnology, IT and telecommunications, defense, chemicals, and agriculture. We believe that there are valuable lessons in this research for the energy... View Details
Keywords: Martha Lagace
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
"Is talent management portable?" That's the question asked and answered in a recent Harvard Business Review article discussing issues surrounding how top managers can transfer their skill sets to a new company. The authors—faculty and a View Details
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
spent the money to fly the New Zealanders to Boston to transfer their tacit knowledge in person. John Seely Brown, former head of Xerox's famous Palo Alto Research Center, describes much of this phenomenon in his book, The Social Life of... View Details
Keywords: by James Heskett
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the organizational and procedural... View Details
Keywords: by Sean Silverthorne
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
parks his Fiesta next to the independent venture capitalists' Ferraris, the temptation to go elsewhere becomes too great." In other words, companies who create internal venture teams to fuel their research and development must not... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
very dumb things. And it's always tempting to say, 'Can we just tweak the incentives and hope the problem goes away?' But that can come back and bite us very badly." The Consortium for Operational Excellence in Retailing is focused on advancing retail operations from a... View Details
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
life." Where do you stand on these issues? What do you think? Original Article Studies conducted by various researchers over the past two decades point to the importance of hiring and promoting for certain attitudes (for example,... View Details
Keywords: by James Heskett
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
deeper cultural tendencies as well. But my research shows that there's another, equally treacherous, aspect to cross-border negotiation that's been largely overlooked in the literature: the ways that people from different regions come to... View Details
Keywords: by James K. Sebenius
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
colleague Clay Christensen's research of what he calls "the innovator's dilemma." At the risk of doing great damage to a carefully executed piece of research, I'll paraphrase it this way: Christensen maintains that large,... View Details
Keywords: by James Heskett
- 23 Sep 2014
- First Look
First Look: September 23
Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details
Keywords: Sean Silverthorne
- 14 Jun 2011
- First Look
First Look: June 14
managers, and the company ends up as a collection of feudal baronies. This is a recipe for long-term failure, say the authors. Their research of 12 top management teams at major companies suggests that firms thrive only when senior teams... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make... View Details