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    Rafael M. Di Tella

    I received my first degree in Economics in 1990 from the Universidad de Buenos Aires, Argentina and a D.Phil in Economics from Oxford University in 1996. After a short stay in Argentina I joined Harvard Business School in July 1997, where I... View Details

    Keywords: broadcasting; state government

      Suraj Srinivasan

      Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the View Details

      Keywords: accounting industry; financial services
      • June 2018 (Revised January 2020)
      • Case

      Sony

      By: Stefan Thomke, Atsushi Osanai and Akiko Kanno
      Sony used to be synonymous with "innovation" and "cool products." The case reveals how the company lost its edge and describes the leadership initiatives to restore its former glory. In 2012, Kazuo (Kaz) Hirai becomes CEO and successfully transforms Sony, including a... View Details
      Keywords: Customer Experience; Product Differentiation; Transformation; Leadership Style; Technology Adoption; Leading Change; Media and Broadcasting Industry; Media and Broadcasting Industry; Media and Broadcasting Industry; Japan
      Related
      • 2021
      • Book

      The Future of Executive Development

      By: Mihnea C Moldoveanu and Das Narayandas
      Executive development programs have entered a period of rapid transformation, driven by digital disruption and a widening gap between the skills that participants and their organizations demand and those provided by their executive programs. This work delves into the... View Details
      Keywords: Executive Education; Leadership Development; Management Skills; Education Industry
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        Anke Becker

        Anke Becker is an Assistant Professor in the Entrepreneurial Management Unit at Harvard Business School.

        Anke’s areas of research include economic development, political economy, economics of gender, and behavioral economics. Her recent work examines culture... View Details

          David G. Fubini

          David G. Fubini is a Senior Lecturer in the Organizational Behavior Unit and leader of the Leading Professional Services Firm and Mergers & Acquisitions Programs for Harvard Business School’s Executive Education. His MBA teaching has concentrated on teaching the... View Details

          • 05 Jul 2006
          • Working Paper Summaries

          Geographically-Colocated Subgroups in Globally Dispersed Teams: A Test of the Faultline Hypothesis

          Keywords: by Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa & Jerry W. Kim

            Anjali M. Bhatt

            Anjali... View Details

            • September – October 2008
            • Article

            Care Platforms: A Basic Building Block for Care Delivery

            By: Richard Bohmer and David Lawrence
            Without significant operational reform within the nation's health care delivery organizations, new financing models, payment systems, or structures are unlikely to realize their promise. Adapting insights from high-performing companies in other high-risk, high-cost,... View Details
            Keywords: Health Care and Treatment; Management Systems; Standards; Service Delivery; Service Operations; Business Processes; Organizational Design; Customization and Personalization; Health Industry
            Related
            • November 12, 2021
            • Editorial

            The Psychology Behind Meeting Overload

            By: A.V. Whillans, Dave Feldman and Damian Wisniewski
            Bad meetings are the bane of the corporate world — and yet despite what appears to be an overwhelming consensus that they’re often unnecessary and unproductive, many workplaces continue to struggle to avoid them. In this piece, the authors discuss the psychological... View Details
            Keywords: Meetings; Collaboration; Psychology; Time Management; Communication
            Related
            • 23 Aug 2021
            • News

            It’s ‘Back to That Isolation Bubble’ for Workers Pining for the Office

              Monique Burns Thompson

              Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

              • August 2010 (Revised July 2012)
              • Supplement

              Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2

              By: Joseph L. Bower and Sonja Ellingson Hout
              Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 2 focuses on Klein as a strategist, organization builder and driver of performance. Supplementary... View Details
              Keywords: Organizational Change and Adaptation; Leading Change; Organizational Structure; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry
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                James I. Cash

                Professor Cash received a Bachelor of Science degree in Mathematics from Texas Christian University; a Master of Science in Computer Science from Purdue University's Graduate School of Mathematical Sciences; and a Doctor of Philosophy in Management Information... View Details

                Keywords: accounting industry; computer; e-commerce industry; financial services; health care; information technology industry; software
                • 2012
                • Chapter

                Structuring Consulting Firms

                By: Tim Morris, Heidi K. Gardner and N. Anand
                This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
                Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
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                • May 2022 (Revised June 2022)
                • Case

                Proposing to Redesign a Global Investment Bank

                By: David G. Fubini
                A major, NYC-based, global investment bank is looking to rethink its Systems strategy amid a rapidly evolving digital landscape. Your firm has served the client across most of its major geographies on a range of substantial Systems and IT efforts, but is facing... View Details
                Keywords: Consulting; Professional Services; Business and Stakeholder Relations; Digital Strategy; Presentations; Competitive Strategy; Consulting Industry; New York (city, NY)
                Related
                • Research Summary

                Overview

                By: Rohit Deshpande
                Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details

                  Magie Cheng

                  Mengjie (Magie) Cheng is a Ph.D. student in Marketing at Harvard Business School. She received her B.S. in Finance from Chu Kochen Honors College at Zhejiang University and M.S. in Management Science and... View Details

                    Shlok Goyal

                    Shlok Goyal is a doctoral student in the Business Economics program. Prior to coming to HBS, he studied economics and statistics-machine learning at Carnegie Mellon University and worked as a research analyst at the Federal Reserve Bank of New York. His main... View Details

                      Rakesh Khurana

                      Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

                      Professor... View Details

                      Keywords: executive search