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Show Results For
- All HBS Web
(16,124)
- People (97)
- News (4,444)
- Research (6,925)
- Events (112)
- Multimedia (223)
- Faculty Publications (4,989)
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs,... View Details
Keywords: by Martha Lagace
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
violations. “When you get a report with the credibility of a true academic analysis, it changes the entire environment” “You would think that as [auditors] gain more experience they’d become better at... View Details
Keywords: by Michael Blanding
- 06 Aug 2024
- Op-Ed
What the World Could Learn from America's Immigration Backlash—100 Years Ago
Second, several politicians have argued that, differently from the experience of historical European immigrants to the US, new immigrant waves don’t assimilate. In fascinating work, summarized in their... View Details
Keywords: by Marco Tabellini
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
reported that 18-39 year-olds were more optimistic than people 40-64, and far more than people 65 and older.2 For reasons we don't fully understand but can appreciate, life experience turns some people into pessimists. By the way, the... View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
working, and making decisions together if they were to fully embrace the rich diversity of culture, expertise, and experience the team represented. As one manager in a global company put it, “Social media... View Details
Keywords: by Martha Lagace
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
Leadership in Energy and Environmental Design (LEED) standard. After local governments decided to pursue LEED certification for their own buildings, there was an uptick in the number of local architects,... View Details
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
accomplishing the organization’s core mission, and develop a means of showing a gift’s impact. Also, understand that some people may want to get personally involved in your organization as a way of answering... View Details
Keywords: by Julia Hanna
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
says John. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.” In another experiment involving a car GPS... View Details
- 11 Feb 2002
- Research & Ideas
Guts and Bliss: The Entrepreneur’s Journey
It's easy to run a company in an up market. OK, sort of easy. But a down market is something else again, and what a roller-coaster year the past year was, said six entrepreneurs in a panel discussion at the 2002 Dynamic Women in Business... View Details
Keywords: by Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
and are highly work-engaged. All of this suggests a multi-pronged solution to contagious presenteeism: Remove financial incentives for it by providing paid sick leave, audit work designs for features that... View Details
Keywords: by Dina Gerdeman
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
worth thinking about as we go forward. The most interesting was that of Armando del Bosque, who asked, "How about reversing the causality? Does Social Equality Improve Productivity?" Based on his View Details
Keywords: by James Heskett
- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
may serve as a clever way to differentiate a brand or product and capture market share. Q: What can managers learn from past experiences of targeted companies? Spar: I think the broadest lesson is not to... View Details
Keywords: by Cynthia Churchwell
- 11 Dec 2020
- Research & Ideas
Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups
States, began shifting their job searches to larger firms after federal officials declared a national state of emergency on March 13 due to COVID-19. Experienced and higher-quality talent were among those fleeing to large companies,... View Details
Keywords: by Rachel Layne
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
Management in Beijing. The Harvard Business School Alumni Bulletin recently caught up with McFarlan and asked him to reflect on his experiences in China, and his thoughts about the future of a country he... View Details
Keywords: by Deborah Blagg
- 24 May 2004
- Research & Ideas
When Reputation Trumps Regulation
even a small probability of enforcement, many foreign insiders will respect the law. But the prospect of a reputational asset may be an even stronger incentive for producing law-abiding behavior. My study... View Details
Keywords: by Ann Cullen
- 05 Dec 2005
- Research & Ideas
VCs Survey Post-Bubble Opportunities
venture and how you behaved when things didn't go well." History points to the importance of people skills in successful ventures, agreed Sahlman. But what roles do operating experience and technical... View Details
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
Beyond what we can do as individuals to reduce our risks of exposure, are there objective measures employers can use to validate what is effective? The answer, fortunately, is yes. Many claims will be made over the next few weeks and... View Details
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
behavioral change, does it change other elements of what you're doing as well?" A Series Of Experiments As their working paper explains, the researchers combined empirical... View Details
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
Credit: malerapaso For as much as American politicians and their constituents complain about taxes, the truth is that tax reform packages to address those complaints are rare—the last major reform of the tax code was passed in 1986 under... View Details
Keywords: by Sean Silverthorne