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  • October 1997 (Revised January 1998)
  • Case

Oxfam America

By: James E. Austin and James Kondo
Oxfam America, a nongovernmental organization providing grant assistance to organizations fighting hunger, poverty, and their causes, was engaged in a new strategy formulation process, led by its new president. View Details
Keywords: Change; Situation or Environment; Non-Governmental Organizations; Strategy
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Austin, James E., and James Kondo. "Oxfam America." Harvard Business School Case 798-036, October 1997. (Revised January 1998.)

    The Transparency Trap

    To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But my research shows that less-transparent work environments can actually yield more-transparent employees who solve problems more... View Details

      Ayelet Israeli

      Ayelet Israeli is the Marvin Bower Associate Professor of Business Administration at the Harvard Business School Marketing Unit. She is the co-founder of the Customer Intelligence Lab at the Digital Data Design (D^3) Institute at Harvard Business School. She teaches... View Details
      Keywords: retailing; e-commerce industry; internet; automotive
      • 16 Apr 2019
      • Blog Post

      How Being an Introvert Influenced My Business School Experience

      style of working – quiet, intentional, and thorough.   And lastly, if you aren’t entirely sure where you fall on the introversion spectrum, we do a few personality tests during... View Details
      • August 2003
      • Case

      BRAC

      By: John A. Quelch
      BRAC is the world's largest NGO and has over the past 20 years experienced tremendous rates of growth. The case looks at diversity within the organization and the aspects of management that have made the organization so successful. View Details
      Keywords: Business or Company Management; Diversity; Non-Governmental Organizations
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      Quelch, John A., and Nathalie Laidler. "BRAC." Harvard Business School Case 504-012, August 2003.
      • 23 Apr 2007
      • Research & Ideas

      Are Great Teams Less Productive?

      to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and... View Details
      Keywords: by Sarah Jane Gilbert

        Leemore S. Dafny

        Leemore Dafny is the Bruce V. Rauner Professor of Business Administration and the Howard Cox Health Care Initiative Faculty Co-Chair at the Harvard Business School. She also serves as Professor of Public Policy at the Harvard Kennedy School. Dafny is an... View Details

        Keywords: health care
        • January 2008
        • Article

        The Five Competitive Forces That Shape Strategy

        By: Michael E. Porter
        This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In 1979, a young associate professor at Harvard Business School published his first... View Details
        Keywords: Profit; Five Forces Framework; Industry Growth; Industry Structures; Business and Government Relations; Competitive Strategy
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        Porter, Michael E. "The Five Competitive Forces That Shape Strategy." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 78–93.

          "One Way to Help Employees Build Emergency Savings" Harvard Business Review (May 2024)

          Intentional cooperation between two organizations — BlackRock, a major asset management firm, and national non-profit, Commonwealth — created the conditions for the nation’s largest payroll processor, multiple U.S. employers, retirement record keepers, and others... View Details
          • August 2014 (Revised May 2015)
          • Case

          Teaming at Disney Animation

          By: Amy C. Edmondson, David L. Ager, Emily Harburg and Natalie Bartlett
          Jonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied by the group he had been tasked to lead. Geibel knew he was part of a creative and magical environment. The Disney... View Details
          Keywords: Leading Change; Creativity; Organizational Structure; Animation Entertainment; Organizational Culture; Groups and Teams; Motion Pictures and Video Industry; Motion Pictures and Video Industry; United States
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          Edmondson, Amy C., David L. Ager, Emily Harburg, and Natalie Bartlett. "Teaming at Disney Animation." Harvard Business School Case 615-023, August 2014. (Revised May 2015.)

            Arthur C. Brooks

            Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public Leadership at the Harvard Kennedy School, and Professor of Management Practice at the Harvard Business School, where he teaches courses on leadership, happiness, and... View Details

            • 2015
            • Article

            What's so Institutional about Leadership?: Leadership Mechanisms of Value Infusion

            By: Ryan Raffaelli and Mary Ann Glynn
            Leaders are important social actors in organizations, centrally involved in establishing and maintaining institutional values, a view that was articulated by Philip Selznick (1957) nearly a half-century ago, but often overlooked in institutionalists' accounts. Our... View Details
            Keywords: Leadership; Organizations; Values and Beliefs
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            Raffaelli, Ryan, and Mary Ann Glynn. "What's so Institutional about Leadership? Leadership Mechanisms of Value Infusion." Research in the Sociology of Organizations 44 (2015): 283–316.

              Monique Burns Thompson

              Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

              • June 2010
              • Article

              The Circulation of Ideas across Academic Communities: When Locals Re-import Exported Ideas

              By: Julie Battilana, Michel Anteby and Metin Sengul
              The circulation of ideas across academic communities is central to academic pursuits and has attracted much past scholarly attention. As North American-based scholars with European ties, we decided to examine the impact of Organization Studies in North American... View Details
              Keywords: Knowledge Dissemination; Organizational Structure; Learning; Archives; Civil Society or Community; North and Central America; Europe
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              Battilana, Julie, Michel Anteby, and Metin Sengul. "The Circulation of Ideas across Academic Communities: When Locals Re-import Exported Ideas." Organization Studies 31, no. 6 (June 2010): 695–713.
              • 23 Oct 2015
              • News

              The Mayo Clinic Model for Running a Value-Improvement Program

              • November 2016
              • Case

              Transformation at Eli Lilly & Co. (A)

              By: William R. Kerr and Alexis Brownell
              Faced with the imminent loss of 40% of its revenues due to patent expirations, pharma giant Eli Lilly sets out on a dramatic transformation process in 2009. The case considers how Lilly restructured the organization into business areas to aid better decision-making,... View Details
              Keywords: Eli Lilly; Restructuring; R&D; Transformation; Organizational Change and Adaptation; Organizational Structure; Pharmaceutical Industry; Indianapolis
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              Kerr, William R., and Alexis Brownell. "Transformation at Eli Lilly & Co. (A)." Harvard Business School Case 817-070, November 2016.

                Justine Murray

                Justine is a doctoral student in the Micro Organizational Behavior unit at Harvard Business School. Her research examines how individuals experience and enact meaningful work, particularly in contexts with minimal external constraints. She finds that individuals tend... View Details
                • Research Summary

                Overview

                By: Rohit Deshpande
                Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details

                  Rohit Deshpande

                  Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

                  Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games
                  • 10 Sep 2009
                  • Working Paper Summaries

                  Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior

                  Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton & Elizabeth W. Dunn
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