Publications

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

September 2016, the U.S. Securities and Exchange Commission (SEC) launched an investigation into ExxonMobil’s accounting treatment of its oil and gas reserves. The SEC questioned the company’s decision to record no impairments of its... View Details

Keywords: Dina Gerdeman

11 Aug 2016
Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

challenge anywhere. It's not talent. A place like China has extraordinary talent in every dimension. It's governance. Who makes the decision of what you invest in for research? Who hires the faculty? How do you bring in the best students?... View Details

Keywords: Re: William C. Kirby; Education

19 Jul 2011
First Look

First Look: July 19

provider must decide whether to IPO or accept an offer to be acquired by Euromoney, a global publishing and information content provider that is eager to launch an Internet information service. The case contains a term sheet that can be reviewed to support analysis and... View Details

Keywords: Sean Silverthorne

09 Feb 2012
Sharpening Your Skills

Sharpening Your Skills: Online Marketing

retailer-initiated feedback loops. Retailers should ask themselves, How do I create a partnership with the consumer? Data collected from these programs can help merchants make smarter decisions on everything from where to open a new store... View Details

Keywords: Re: Multiple Faculty; Technology

11 Aug 2003
Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Few resources have been committed and decision making is flexible, meaning that other approaches can themselves be tested. Thus, experiments that result in failure should not be viewed as failed experiments. Q: New experimentation... View Details

Keywords: by Wendy Guild

22 Jan 2001
Research & Ideas

Control Your Inventory in a World of Lean Retailing

implemented what we propose. Yet lean retailers like Home Depot and Wal-Mart already incorporate some SKU-level analysis in their own inventory decision making. Calculating SKU-level variation can be done on a simple spreadsheet, so... View Details

Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products

September 2024
Case

Faena: Magic in Mid-Miami Beach

By: Robin Greenwood, Denise Han, Dave Habeeb and Ruth Page

The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

This multimedia case follows real estate developer Alan Faena as he expanded his luxury development business from Argentina to the... View Details

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

"I will not support operations that are killing people." As with most teaching cases at HBS, Part A focuses on a key dilemma: What should Carroll have done? In short, should she have ordered the company to close the mine, to shut it down temporarily, or to... View Details

Keywords: by Carmen Nobel; Manufacturing

27 Apr 2009
Research & Ideas

Building Businesses in Turbulent Times

customers who told him that their key area of pain was the difficulty of integrating the "islands of automation" throughout their global companies. Gerstner, himself a former IBM customer, immediately recognized the opportunity. He reversed the previous CEO's... View Details

Keywords: by Staff

08 Jan 2001
Research & Ideas

Can Japan Compete? [Part Two]

out the whole idea. The other thing about Japanese organization that needs change is the internal processes by which decisions are made. The Japanese company structure is anti-risk. It is much safer to do something that other companies... View Details

Keywords: by Martha Lagace & Hilah Geer

September 2020
Teaching Note

Commonwealth Joe Coffee Roasters

By: Alexander J. MacKay

Teaching Note for HBS Case No. 719-451. View Details

Keywords: Cold Brew Coffee; Specialty Coffee; On-premise Coffee Market; Retail Expansion Strategy; Entrepreneurship; Business Model; Brands and Branding; Expansion; Strategy; Decision Making; Competitive Strategy; Competitive Advantage; Management; Competition

2011
Working Paper

Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior

By: Francesca Gino and Sreedhari D. Desai

Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the... View Details

Keywords: Judgments; Moral Sensibility; Philanthropy and Charitable Giving; Organizational Culture; Behavior; Emotions; Personal Characteristics; Welfare

Read Now

December 2010
Article

Altruistic Dynamic Pricing with Customer Regret

By: Julio J. Rotemberg

A model is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price increases is less... View Details

Keywords: Cost; Price; Change; Inflation and Deflation; Cost Management; Customers; Practice; Announcements; Forecasting and Prediction

Find at Harvard

April 1991 (Revised July 1991)
Case

RJR Nabisco Board: Guardians of the Gate? (A)

By: Jay W. Lorsch

Charles Hugel, the chairman of RJR Nabisco, receives a call from RJR Nabisco's CEO, Ross Johnson; Johnson plans to present an LBO plan to the board of directors at the board meeting the following week. The case details Hugel's actions as chairman, and describes the... View Details

Keywords: Leveraged Buyouts; Situation or Environment; Bids and Bidding; Decision Making; Managerial Roles; Governing and Advisory Boards; Management Teams; Consumer Products Industry; Food and Beverage Industry

28 Jan 2014
First Look

First Look: January 28

aggregate the "information" and "communication" components together. We show theoretically and empirically that this is problematic. Information and communication technologies have very different effects on the View Details

Keywords: Sean Silverthorne

August 2024 (Revised November 2024)
Case

Mercado Bitcoin: M&A, IPO, or Series B?

By: Raymond Kluender, Emanuele Colonnelli, Sabrina T. Howell and Karina Souza

In April 2021, Brazilian cryptocurrency platform Mercado Bitcoin had to decide how to scale: go public, M&A with a bank, or take a VC big check. In a highly volatile market, Roberto Dagnoni, chairman of the board, viewed the unprecedent crypto momentum as a window of... View Details

March 2024
Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo

In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details

May 2025
Case

'Net Zero in Action': Impact Investing at the McKnight Foundation

By: Lauren Cohen, Christina R. Wing and Sophia Pan

Elizabeth McGeveran, Vice President of Investments at the McKnight Foundation, reflected on how to effectively advance the organization’s net-zero strategy. The foundation had committed 10% of its endowment to building a portfolio of impact investments and was among... View Details