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  • June 2020
  • Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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  • December 2012 (Revised October 2022)
  • Case

Plastiq

By: Jeffrey J. Bussgang, Gaurav Jain, Liroy Haddad, Luke Langford and Matt Noble
The young CEO of a venture-backed startup needs to figure out his go to market strategy and the right profile for his first key sales hires. Should he develop partnerships with channels that would provide leverage or build out a direct sales force? And should the sales... View Details
Keywords: Payments; Sales; Channels; Credit Cards; Digital Platforms; Selection and Staffing; Cost vs Benefits; Salesforce Management; Marketing Channels; Business Startups; Business Strategy; Marketing Strategy; Partners and Partnerships; Management Systems
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  • Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz
A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details
Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States
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  • October 2002 (Revised December 2003)
  • Case

Collabrys, Inc. (A)-The Evolution of a Startup

By: Dorothy A. Leonard and Brian DeLacey
The CEO of a two-year-old start-up must now decide whether to become a technology provider or a service agency. In a time of enormous uncertainty about the viability of various business models for Internet-delivered services and products, Collabrys has survived the... View Details
Keywords: Risk and Uncertainty; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Technological Innovation; Cost vs Benefits; Partners and Partnerships; Business Growth and Maturation; Business Startups; Corporate Finance; United States
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  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

returned to debt within six weeks. One to two years after intervention, treatment individuals were borrowing at the same rate as control households. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54587 Show or Tell? Improving Agent View Details
Keywords: Dina Gerdeman
  • 05 Jan 2010
  • First Look

First Look: January 5

policy would be in the best interest of the United States, and what levers (if any) the U.S. government could pull in order to insure that such a policy would be carried out. What would the three actors decide, and how would their View Details
Keywords: Martha Lagace
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

Author:Noel Watson Abstract In this paper we propose a perceptions framework for categorizing a range of inventory decision making that can be employed in a single-stage supply chain. We take the existence of a wide range of inventory... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

meant that the manufacturing floor was increasingly allocating more space to microprocessors. As that more profitable market grew, Intel became a microprocessor company, not a memory company. These operating level decisions changed the de... View Details
Keywords: by Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

Austin, explores the motivations behind such partnering.What motivates organizations to collaborate? It is important to understand the motivating forces behind the decisions of businesses and Civil Society Organizations (CSOs) to enter... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53705 Developing Novel Drugs By: Krieger, Joshua, Danielle Li, and Dimitris Papanikolaou Abstract—We analyze firms' decisions to invest in incremental and radical innovation, focusing... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

informed trading decisions about various firms. (Nonetheless, he was convicted of securities fraud and conspiracy in May 2011.) Soltes also hopes that the study will shed light on the fact that executives at publicly traded companies... View Details
Keywords: by Carmen Nobel; Financial Services
  • 20 Jun 2011
  • Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

Toward this end, they obtained the rights to their own copyrights back from Island Records; they oversaw the vast majority of decisions about touring, record production, graphics, and packaging themselves; they focused on touring and a... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

regional strategy could take many years. The obvious implication is that strategic initiatives can be pursued at the regional level only if some decision rights are reallocated—whether from the local or global levels, or from the other... View Details
Keywords: by Pankaj Ghemawat
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

require, you get the desktop that meets your profile. An alternative to reducing variety would be to help consumers to navigate the variety that exists. Other manufacturers take this a step further and actually work you through the View Details
Keywords: by Poping Lin; Consumer Products
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Richmond R. Jose, and Robert L. Winkler Abstract—Many organizations face critical decisions that rely on forecasts of binary events. In these situations, organizations often gather forecasts from multiple experts or models and average... View Details
Keywords: Dina Gerdeman
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

public advisories, and it is regarded as more of a policeman than a partner by national governments. Its many dedicated scientists produce useful reports on the global state of public health, but the WHO's bureaucracy impedes the decisive... View Details
Keywords: by John Quelch; Health
  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

owned interests in TV broadcasting and digital media, was carrying high levels of debt despite deep workforce and capital expenditure cuts. It was a situation that led its CFO to express doubt that Media General could remain in compliance with its loan covenants. The... View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

that outside expertise is often needed. Sony, a legendary marketer, outsourced its program to market products through its online "Sony Style" store, recognizing that they needed expertise in areas such as customer database construction. With media... View Details
Keywords: by Poping Lin
  • 21 Apr 2003
  • Research & Ideas

Will American Brands Be a Casualty of War?

of war. We have reached the tipping point where Pax Americana now threatens Brand America. For some, the problem is the Bush administration's pattern of unilateral decision making. For others, especially in Europe, Bush's manner has... View Details
Keywords: by Sean Silverthorne
  • 06 Mar 2012
  • First Look

First Look: March 6

interrelated, and all of them affected by government policy. U.S. lawmakers must carefully consider the effects of interventions in at least 12 areas, ranging from capital markets to tax treatment to intellectual property to health care. Their View Details
Keywords: Sean Silverthorne

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