Design Of Experiments - Publications - Faculty & Research

08 Oct 2015
Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

accomplishing the organization’s core mission, and develop a means of showing a gift’s impact. Also, understand that some people may want to get personally involved in your organization as a way of answering... View Details

Keywords: by Julia Hanna

19 May 2020
Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

says John. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.” In another experiment involving a car GPS... View Details

Keywords: by Michael Blanding; Retail

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

interaction, coordination, communication, and decision making employees use to transform resources into products and services of greater worth. A company's processes determine its skills and strengths as well as its limitations and... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

and are highly work-engaged. All of this suggests a multi-pronged solution to contagious presenteeism: Remove financial incentives for it by providing paid sick leave, audit work designs for features that... View Details

Keywords: by Dina Gerdeman

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

worth thinking about as we go forward. The most interesting was that of Armando del Bosque, who asked, "How about reversing the causality? Does Social Equality Improve Productivity?" Based on his View Details

Keywords: by James Heskett

26 Sep 2007
Sharpening Your Skills

Sharpening Your Skills: Negotiation

strategy is an aligned combination of set-up moves that occur away from the table, deal design moves, and tactics at the table, all designed to overcome the barriers you've... View Details

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Beyond what we can do as individuals to reduce our risks of exposure, are there objective measures employers can use to validate what is effective? The answer, fortunately, is yes. Many claims will be made over the next few weeks and... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

26 Feb 2014
Research & Ideas

How Grocery Bags Manipulate Your Mind

behavioral change, does it change other elements of what you're doing as well?" A Series Of Experiments As their working paper explains, the researchers combined empirical... View Details

Keywords: by Carmen Nobel; Retail

11 Apr 2000
Research & Ideas

Financial Services 24/7

financial services. Its user-friendly interface is designed so that customers only need to fill out one application for all the products it offers. The services that Wingspanbank offers include checking and saving accounts, bill paying,... View Details

Keywords: by Susan Young

01 Jun 2016
What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

comments concerning the issue of appropriate starting points for dealing with an organization’s lagging performance. There was little support for an approach that first addresses an organization’s culture, “how we do things around here.”... View Details

Keywords: by James L. Heskett

22 Sep 2003
Research & Ideas

How Businesses Can Respond to AIDS

Much like how disruptive technologies can threaten established businesses, the growing epidemic of AIDS has the power to blindside and possibly topple companies who choose to ignore the threat, participants concluded at a Harvard Business... View Details

Keywords: by Martha Lagace

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

external factors play a surprising role in strategy formulation and execution. As Gilbert explains, "A lot of our book is about understanding (a) that realized strategy is often different from intended strategy, and (b) there are... View Details

Keywords: by Martha Lagace

01 Dec 2003
Research & Ideas

Sometimes Success Begins at Failure

In the late 1980s, scientists for New York City-based drug-maker Pfizer began testing what was then known as compound UK-92,480 for the treatment of angina. Although UK-92,480 seemed promising in the lab and in animal tests, the compound... View Details

Keywords: by Henry Chesbrough; Health; Pharmaceutical

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

(see Figure 2-3) and several new internal business objectives. Mobil U.S. Marketing and Refining, like Rockwater, moved to a new "customer intimacy" strategy that would offer a superior buying experience for consumers. Mobil's... View Details

Keywords: by Robert S. Kaplan & David P. Norton

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

confidence in their dressed-down rejection of the traditional pricey business suit and tie. It happens in academia, too. Anat Keinan, assistant professor of marketing at Harvard Business School, and Silvia... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

all three of the creativity components in selecting people and assigning them to projects. First, of course, expertise is important — talent and skill, experience and training.... View Details

Keywords: by Mallory Stark & Martha Lagace

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how... View Details

Keywords: by Danielle Kost

10 Oct 2005
Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

help shareholder returns, that is designated CSP. Of course, if it serves the shareholder, then it is perfectly reasonable behavior that management should engage in. There is, in other words, nothing special... View Details

Keywords: by Manda Salls

11 Feb 2013
Research & Ideas

Neuroeconomics: Eyes, Brain, Business

conducted a series of experiments in cooperation with her PhD advisor at Dartmouth College, psychology professor Thalia Wheatley. (They detail their findings in The Tipping Point View Details

Keywords: by Carmen Nobel

15 Oct 2014
Research & Ideas

Apple Pay’s Technology Adoption Problem

where you see this design competition with competing offerings, and on top of that, you have a platform competition where everyone has their network effects," he said. "It's like PlayStation versus... View Details

Keywords: by Dina Gerdeman; Technology; Retail

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