Publications

January 2012 (Revised February 2012)
Case

Journey to the East: Natcore Technology in China

By: Regina M. Abrami, Matthew Shaffer and Weiqi Zhang

Keywords: Business and Government Relations; Joint Ventures; China

September 1994 (Revised October 2002)
Case

Citibank: Launching the Credit Card in Asia Pacific (A)

By: V. Kasturi Rangan

Consumer Bank pondered the possibilities of launching a credit card in the Asia Pacific region. The bank's New York headquarters, and several of its country managers in the region, were not enthusiastic. But others were supportive because of the opportunity to expand... View Details

Keywords: Product Launch; Service Operations; Value Creation; Customer Focus and Relationships; Trade; Business Strategy; Expansion; Laws and Statutes; Banking Industry; Asia; New York (city, NY)

01 Mar 2017
News

Alumni Take Cold Calls in New York City

Alumni gathered in New York City in November for a dynamic case discussion — a special benefit for members of the HBS Fund Investors Society. John Quelch, the Charles Edward Wilson Professor of View Details

April 2023 (Revised September 2023)
Case

Apple's iPhone Revolution: Pioneering the Circular Economy

By: George Serafeim

When asked to identify an example of a circular economy business model that has generated billions in revenues for a company, ChatGPT, the famous chatbot that in 2022 rocked the world with its ability to perform a variety of tasks, immediately identified and... View Details

Keywords: Iphone; Smartphone; Waste Management; Recycling; Innovation; Product Upgrade; Product Life Cycle; Sustainability; Climate Impact; Digital; Business Model Innovation; Climate Change; Information Technology; Business Model; Electronics Industry; Information Technology Industry

Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

31 Jul 2018
News

How to Launch a Company in a Company

Keywords: RentTheRunway; Nonstore Retailers; Retail Trade

1990
Chapter

Measurement, Coordination and Learning in a Multi-plant Network

By: W. B. Chew, K. B. Clark and T. Bresnahan

Keywords: Factories, Labs, and Plants; Organizational Structure; Networks; Business Model; Measurement and Metrics; Cooperation

25 Mar 2021
News

The “biggest thorn in President Trump’s side” is now HHS Secretary. What’s next?

July 2006 (Revised March 2010)
Case

Symantec vs. McAfee: Competing in the Consumer Anti-virus Industry

By: Ramon Casadesus-Masanell and Jordan Mitchell

Symantec and McAfee hold 53.6% and 18.8% respectively, of the anti-virus software market as of 2006. While the market is concentrated with five firms controlling over 90%, Microsoft is on the eve of releasing a consumer security subscription packed called OneCare Live.... View Details

Keywords: Business Model; Market Entry and Exit; Competitive Strategy; Software; Information Technology Industry

September 2000
Article

Challenges Facing Family Companies in the Gulf Region

By: John A. Davis

Keywords: Problems and Challenges; Family Business; Global Range

19 Oct 1997 - 20 Oct 1997
Conference Presentation

Challenges Facing Family Companies in the Gulf Region

By: J. A. Davis, E. Pitts and K. Cormier

Keywords: Family Business; Local Range; Problems and Challenges; Mexico, Gulf of

25 Oct 2013
News

Cardinals' DeWitt Family Has Decades-Old Roots in Baseball

2014
Article

The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations

By: Alnoor Ebrahim, Julie Battilana and Johanna Mair

We examine the challenges of governance facing organizations that pursue a social mission through the use of market mechanisms. These hybrid organizations, often referred to as social enterprises, combine aspects of both charity and business at their core. In this... View Details

Keywords: Governance; Hybrid Organizations; Nonprofit; Performance Measurement; Legal Form; Agency Theory; Stakeholder Management; Mission and Purpose; Social Enterprise; Corporate Accountability

29 Aug 2016
News

Why They Did It: Madoff and Enron’s Fastow Explain the Biggest Frauds in U.S. History

April 1983
Article

Assessing Competition in the Market for Corporate Acquisitions

By: R. S. Ruback

Keywords: Competition; Business Ventures; Mergers and Acquisitions

October 1987 (Revised October 1988)
Exercise

Simulation Exercises in Process Analysis (C): Exercise 3

By: Roy D. Shapiro

Keywords: Business Processes

January 1986 (Revised September 1987)
Exercise

Simulation Exercises in Process Analysis (A): Exercise 1

By: Roy D. Shapiro

Keywords: Business Processes