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  • All HBS Web  (14,861)
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  • All HBS Web  (14,861)
    • People  (36)
    • News  (6,816)
    • Research  (3,280)
    • Events  (644)
    • Multimedia  (1,047)
  • Faculty Publications  (1,236)
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  • 09 Sep 2014
  • News

U.S. firms globally competitive, U.S. workers aren’t: Harvard Biz

  • 23 Feb 2021
  • News

Why remote workers are moving to small towns and cities

  • 08 Aug 2019
  • News

The story of how you came to buy that car

  • 2019
  • Interviews

Interview with Dolly Chugh on "The Person you Mean to Be: How Good People Fight Bias"

  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=51309 Harvard Business School Case 918-406 JPMorgan Chase: Invested in Detroit (A) Beginning in 2014, JPMorgan Chase launched Invested in Detroit, a $100... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

safety. In fact, the relationship between business entities and the state in autocracies can involve a delicate dance. While many authoritarian regimes desire capitalists for the growth and legitimacy they can generate, a tension of... View Details
Keywords: by Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=43385 Harvard Business School Case 817-012 DataXu: Selling Ad Tech DataXu served marketers by buying digital advertising for brands using its... View Details
Keywords: Sean Silverthorne
  • April 2006
  • Background Note

Informing Service Management with Customer Data

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
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Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
  • 11 Apr 2012
  • News

The High Risks of Short-Term Management

  • 26 Apr 2012
  • News

Insieme: Cisco's Latest 'Spin-In'

  • 09 Jun 2015
  • News

Apple's new moral era begins

  • 02 Oct 2014
  • News

Dealing With Employee Disengagement: Competition vs. Collaboration

  • 11 Jul 2012
  • News

Software company wants all workers to know code

  • 16 Apr 2014
  • News

Professor Shih Gives Manufacturing Renaissance a C-

  • 17 Jul 2012
  • News

Zuck's Sweet ReFi: Is This Why It's Called the One Percent?

  • 04 Feb 2014
  • News

How Microsoft’s Global Search Ended at Home

  • 03 Dec 2013
  • News

Why Your Boss Should Leave You Alone

  • 09 Apr 2008
  • News

Melinda Gates Comments on the Future of Social Enterprise

  • 08 Sep 2010
  • News

Proposed Obama tax cuts aren't enough for companies to start hiring again

  • 20 Jul 2022
  • News

How Will DC's Revised Ban on Non-compete Clauses Impact Hiring and Innovation?

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