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Show Results For
- All HBS Web
(11,734)
- People (51)
- News (3,438)
- Research (6,548)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,069)
- 01 Apr 2001
- News
The Small Business Difference: How Smaller Companies Manage with Less
explained to an audience of returning MBA alumni during a reunion presentation last fall, “In approaching some one hundred companies, ranging from manufacturing to service businesses, we were attempting to discover the operating... View Details
Donald T. Regan
Regan became the youngest partner at the age of 35 and worked his way up to become the chairman and CEO in 1971. Under Regan’s leadership, Merrill Lynch expanded its narrowly focused stock brokerage into a full service brokerage firm. View Details
Keywords: Finance
- 01 Apr 1999
- News
A Random Sampling of HBS Graduates in the News
is no stranger to entrepreneurship. In 1991, he created a sports data service that he sold three years later to Data Broadcasting Corp. (DBC), a firm that hired him to set up DBC News, where he founded MarketWatch. With Kramer as CEO,... View Details
- 01 Sep 2014
- News
Case Study: Declawing the Competition
Illustration by Peter Arkle KitNipBox is a monthly subscription service for cat owners. Each box contains products designed to keep cats happy, healthy, and fit: toys, treats, health and hygiene products, must-have accessories, innovative... View Details
- 21 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details
Keywords: Nonprofit / Government
- Web
Foreword | Baker Library
Website Design/Production Aaron Carmisciano, Subluxed Cliff Moreland, Knowledge and Library Services, Harvard Business School Digital Photography Boston Photo Imaging Harvard Library Preservation, Imaging Services A-V Production Northern... View Details
- Web
Tips for Working Remotely | Information Technology
work in a variety of environments. However, these benefits do not come without risk. This checklist is designed to help you think about the devices and services that you use every day, and to help you consider the best way to protect... View Details
- 01 Feb 1998
- News
HBS Alumni Association Board of Directors: President's Report
who use lifelong e-mail forwarding addresses and to explore new ways of delivering relevant services and information using the dynamic vehicle of technology. The committee is currently exploring ways to provide computer training for... View Details
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
creation, production, delivery and use of the Web, as well as toward a service delivery infrastructure. Panelist Katie Burke (HBS MBA '95) noted Web-based e-mail as a good example of how and why software is turning into a service.... View Details
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
This article is a repost from the Social Enterprise Initiative blog. Prior to Harvard Business School, I spent eight years on active duty military service as an Aviation officer and helicopter pilot in the United States Army. My career... View Details
- Web
Morse and Polaroid’s Creative Ethos | Baker Library
graduate award, given to alums who “exemplify in their lives and service to the community or to the college the true purpose of a liberal arts education.” 1 Smith College president Thomas C. Mendenhall wrote of Morse, “You join your own... View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
High-Profit Strategies in the Age of Techno Service by John A. Goodman (MBA 1971) (AMACOM) These days businesses have more opportunities to enhance the customer experience than ever before. Goodman explains how businesses can design and... View Details
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
to let customers acquire points or miles or any loot unconnected to the product they are using . . . It's about customers and suppliers caring for each other's success." As Alan de Winter put it, "A consistently well-delivered product or View Details
Keywords: by James Heskett
- June 2022
- Case
Worten Portugal: Becoming a Digital Marketplace
By: Antonio Moreno, Pedro Amorim and Tonia Labruyere
With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details
Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Electronics Industry; Retail Industry; Portugal; Spain
Moreno, Antonio, Pedro Amorim, and Tonia Labruyere. "Worten Portugal: Becoming a Digital Marketplace." Harvard Business School Case 622-062, June 2022.
- March 2005 (Revised March 2006)
- Case
Sealed Air Taiwan (A) (Abridged)
By: Lynn S. Paine
The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide how to improve productivity and achieve profitability. In addition to considering a new approach to compensation, he is wondering how to bridge the gap between Sealed Air's corporate... View Details
Keywords: Organizational Culture; Organizational Change and Adaptation; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
Paine, Lynn S. "Sealed Air Taiwan (A) (Abridged)." Harvard Business School Case 305-094, March 2005. (Revised March 2006.)
- 01 Jun 2009
- News
Social Innovation Goes Mainstream
using capital as a source of leverage for social benefit,” he said. Acknowledging his optimism about the future, Greenblatt declared, “Young people are looking for ways to engage. Service is the new greed.” 2009 Leadership fellows:... View Details
Frederick W. Smith
Capitalizing upon an idea that came to him while in college, Smith and his company have single handedly built and dominated the overnight delivery industry. Though the idea was slow growing at first, FedEx lost $29 million in its first two years, the need for FedEx’s... View Details
Keywords: Transportation
- June 2007 (Revised March 2010)
- Case
Managing Orthopaedics at Rittenhouse Medical Center
By: Richard M.J. Bohmer, Robert S. Huckman, James Weber and Kevin J. Bozic
Considers the issues associated with running multiple business models–a private practice and an academic faculty practice--within the confines of the orthopaedics department of a single medical center. Students assume the role of Neela Wilson, Executive Director of... View Details
Keywords: Business Units; Business Model; Health Care and Treatment; Service Operations; Conflict Management; Competition; Health Industry
Bohmer, Richard M.J., Robert S. Huckman, James Weber, and Kevin J. Bozic. "Managing Orthopaedics at Rittenhouse Medical Center." Harvard Business School Case 607-152, June 2007. (Revised March 2010.)
- 14 Jun 2011
- First Look
First Look: June 14
always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear... View Details
Keywords: Sean Silverthorne
- 02 Oct 2007
- First Look
First Look: October 2, 2007
the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details
Keywords: Martha Lagace