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  • Research Summary

The American Chief Executive from 1850 to 2000

By: Richard S. Tedlow
Richard S. Tedlow's research explores changes in the leadership strategies, styles, and backgrounds of corporate chief executive officers in the United States over the past century and a half. This project has both a qualitative and a quantitative component. The... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

whooping crane, and the power company urgently needed new generating capacity and a greener image. After a costly legal impasse that threatened to last for years, the three View Details
Keywords: by Martha Lagace
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

Operations Management Unit. “We are now able to work on all these rich new sources of visual data.” In a forthcoming paper in the Strategic Management Journal, Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral... View Details
Keywords: by Michael Blanding
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

Gibson. To help us, we brought on stage a group of performers from Second City, the Chicago-based company that established the first ongoing improvisational theater troupe. Second City is the place where Tina Fey, Bill Murray, View Details
Keywords: by Francesca Gino
  • 24 Apr 2012
  • First Look

First Look: April 24

insights; describes how the technique should be adapted for use in an entrepreneurial context; and offers tips and cautions about applying the technique. The techniques include customer surveys, usability... View Details
Keywords: Carmen Nobel
  • Web

Our Values | About

composition of this group before the end of the month. Second, I am mobilizing small groups of faculty, staff, and students to revisit and... View Details
  • 27 May 2015
  • Blog Post

What is an HBS Section?

(core curriculum) classes with these 90 people in the same classroom.  Think of section as your homeroom/extended family at HBS. Instead of dealing with 900+ new names and faces, you get to start with 90. Philipp: The section is much more... View Details
  • 2023
  • Working Paper

The Buy-In Effect: When Increasing Initial Effort Motivates Behavioral Follow-Through

By: Holly Dykstra, Shibeal O'Flaherty and A.V. Whillans
Behavioral interventions often focus on reducing friction to encourage behavior change. In contrast, we provide evidence that adding friction can promote long-term behavior change when behaviors involve repeated costly efforts over longer time horizons. In... View Details
Keywords: Friction; Behavior; Environmental Sustainability; Transportation; Outcome or Result
Related
  • 10 May 2019
  • Blog Post

Advice for Mothers Pursuing an MBA

network and made friends. Sections organize lots of small group dinners that are great to attend even with kids, but you can go above and beyond that! I invited my section... View Details
  • 01 Sep 2023
  • News

Hands-on Learning About Global Markets

you might not speak the language, work in teams with students you might not know, and develop critical solutions to a business’s pressing issues—in just eight days. That’s the concept behind FGI, a required... View Details
Keywords: Jennifer Gillespie
  • 2023
  • Working Paper

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: STEM; Selection and Staffing; Gender; Prejudice and Bias; Training; Equality and Inequality; Competency and Skills
Related
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Related
  • 01 Dec 2023
  • News

Case Study: Staking a Claim

share that enthusiasm with a group that is also unlikely to fit the traditional insurance mold: people in their 20s, 30s, and even 40s. Terry, who worked in product management at Liberty Mutual for a dozen... View Details
Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Insurance Carriers and Related Activities
  • 01 Mar 2024
  • News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education View Details
Keywords: Janelle Nanos; illustration by Daniel Bejar
  • Portrait Project

Adan Acevedo

civil war. I want to elevate stories from underrepresented groups that need to be told on the big screen and give kids from low-income neighborhoods the opportunity to achieve their wildest dreams – dreams... View Details
  • Web

Planned Giving - Alumni

help in crafting language that reflects your wishes and makes a lasting difference at HBS. Who should an executor or an attorney representing an estate in probate contact? Please contact the Trust Administration View Details
  • Research Summary

The Political Power of Weak Interests

By: Gunnar Trumbull

One of the most broadly accepted theoretical claims of public policy is the proposal that interests shared by a large set of actors tend to be under-represented in public policy. From Mancur Olson to George Stigler to James Q. Wilson, our most influential theorists... View Details

    Strict ID Laws Don't Stop Voters: Evidence form a U.S. Nationwide Panel, 2008-2018

    U.S. states increasingly require identification to vote—an ostensible attempt to deter fraud that prompts complaints of selective disenfranchisement. Using a difference-in-differences design on a panel data set with 1.6 billion observations, 2008–2018, we find that... View Details

      Strong Brands, Strong Relationships

      From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that... View Details

      • 01 Dec 2023
      • News

      Leadership Transition for External Relations

      goal. In the years since, her work with the ER team to strengthen our fundraising enterprise and grow annual giving through the HBS Fund has built a strong foundation to support the School’s core activities... View Details