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  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

post-secondary education to support and expand areas like career and technical training, and encouraging expansion of research and development in the US. There are a lot of areas of common ground. And there are a lot of opportunities to... View Details
Keywords: by Dina Gerdeman
  • 13 Jul 2010
  • First Look

First Look: July 13

under historical market conditions, compared to simulated losses of $280 billion in the absence of equity extractions. Download the paper: http://www.hbs.edu/research/pdf/10-023.pdf Implications for GAAP from an Analysis of Positive View Details
Keywords: Martha Lagace
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

Fargo., objectives were put in place to broaden the bank’s relationship with its customers. This involved selling existing customers many more products, a goal based on research showing a relationship between breadth of customer... View Details
Keywords: by James Heskett
  • 23 Jun 2016
  • Op-Ed

Brexit: Should Britain Stay or Go?

Harvard Business School faculty offer their views: Isidor Straus Professor of Business History Geoff Jones, who researches the evolution, impact, and responsibility of global business and has authored numerous books on these topics,... View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

icon throughout the world. While in South Africa earlier this year to research a case, I was amazed how nearly everywhere I went, his name retained its totemic power. Mandela was, perhaps more than any other person of his era, the... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

that already have a large stable of high-performing individuals might have built a competitive advantage. We continue to extend our research into other labor markets in order to understand conditions that help and hinder portability of... View Details
Keywords: by Martha Lagace
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

all the others." Calls for sacrifice and self-discipline are met with cynicism, skepticism, and knee-jerk resistance. Our research into organizational transformation has involved settings as diverse as multinational corporations,... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

you get customers to act in the best interests of the firm? Of my mantras, number one is: Your customer is probably your most powerful asset." To explain how certain companies jump to the head of the pack through good service, she shared highlights of her View Details
Keywords: by Martha Lagace
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

despite rates comparable to or better than those offered in this country. Deighton and Barwise also warn that interacting digitally with marketers may not remain a favorite use of consumers' scarce leisure time, especially after the novelty is no longer part of the... View Details
Keywords: by Peter K. Jacobs
  • 29 Jan 2013
  • Research & Ideas

Creating the Perfect Super Bowl Ad

Tracking Study, Teixeira and colleagues question whether advertisers are striking the right balance between entertaining and promoting their brands. Could companies entertain less and get consumers to buy more? Teixeira's research offers... View Details
Keywords: by Kim Girard; Advertising; Media & Broadcasting
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

a Harvard Business Review classic, and has just been reissued in book form. We asked Sahlman what he would change if he wrote the article, now a decade old, today. 6. Spending on Happiness Money can't buy you love but it can buy happiness—as long as it's money for... View Details
Keywords: by Staff
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

Research Agenda Author:Roberto Verganti Periodical:Journal of Product Innovation Management (forthcoming) Abstract Recent studies on design management have helped us to better comprehend how companies can apply design to get closer to... View Details
Keywords: Martha Lagace
  • 04 Feb 2008
  • Research & Ideas

Putting Entrepreneurship in the Social Sector

Q: What are you working on next? A: In researching several of the cases on networks for my course and the casebook, I was struck by the tremendous potential for this approach to transform the effectiveness of the sector. Thus, my current... View Details
Keywords: by Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

shared #MeToo stories of abuse after Hollywood producer Harvey Weinstein was accused of sexual assault in October 2017. “With the Weinstein story, a dam broke,” says Colleen Ammerman, director of Harvard Business School’s Gender Initiative, which supports View Details
Keywords: by Dina Gerdeman
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

scale?" That's the problem he explores in the HBS Teaching Note, Technology Innovations in K-12 Education, cowritten with Roniesha Copeland (HBS MBA '14), and research assistant Christine S. An. The report reviews the burgeoning... View Details
Keywords: by Michael Blanding; Education
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

"misbehavior," as the researchers term it, behavior that is largely unseen by the advertisers or even the affiliate networks themselves. Since they are only paid if a purchase is made, these websites use technology to convince—some... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

last story deals with the Department of Justice's (DOJ) civil lawsuit against the tobacco industry, arguably the largest civil litigation in history. In each story, I will highlight the insights that I see behavioral decision research... View Details
Keywords: Martha Lagace
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

have already failed, the next most important step is to present a fully articulated case to their government. Vague complaints about "unfair" practices will not mobilize the resources of the government. But presenting a compelling, fully View Details
Keywords: by Cynthia Churchwell
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of consulting at public accounting firms... View Details
Keywords: by Harvard Management Update
  • 29 Oct 2013
  • First Look

First Look: October 29

Michael Wheeler illuminates the improvisational nature of negotiation, drawing on his own research and his work with Program on Negotiation colleagues. He explains how the best practices of diplomats such as George J. Mitchell, dealmaker... View Details
Keywords: Sean Silverthorne
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