Operations - Publications - Faculty & Research

04 Nov 2020
News

The Long View: Persevering Through Past Crises

of a team with many top people, larger private investors, and operating managers. Like many others, I've been through some world crises, dislocations, and transitions. In fact, after focusing most of my last 10-plus years as their only... View Details

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

agreed to implement an 18-month long WalkRounds -based program to improve safety. We compared their results to 138 work areas in 48 randomly selected control hospitals. Participants: We conducted the program in four types of clinical work areas: View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

Brandon Farwell

Gusto, Patreon, Boom Supersonic, Andela, Bustle, Customer.io, VRChat, and others. This portfolio was awarded #1 in VR /AR and frontier technology by Goldman Sachs, CB Insights, and Pitchbook. Brandon spent time in sales operations and... View Details

Keywords: Business Products and Services (B2B)

29 Oct 2024
News

A Fearless Fighter Honored

On September 5, 2024, a plaque was unveiled in Banska Bystrica, Slovakia, memorializing a mission led by James Holt Green (MBA 1935) on its 80th anniversary. As recalled in a 2019 Bulletin article, Green and his team of six Office of Strategic Services (OSS) officers... View Details

15 Dec 2024
News

Assets: Memory Full

When Dante Roscini (MBA 1988) arrived on campus in 1986, he and members of his class each became the de-facto owner of an IBM PC Convertible (purchase was mandatory for all incoming students). As conceived by German industrial designer Richard Sapper, the laptop-style... View Details

Keywords: Julia Hanna; computer hardware; history; HBS memories

24 Apr 2014
News

Taking MBA know-how on tour across America

mobile consultation service for entrepreneurs called MBAs Across America. “We felt a responsibility to use our resources for a nobler purpose,” says Gerald. The MBA students met with American business owners, advised them on everything from business models to View Details

2021
Working Paper

Accounting for Product Impact in the Oil and Gas Industry

By: Katie Panella, George Serafeim and Katie Trinh

We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the oil and gas industry. We design a monetization methodology that allows us to calculate monetary product impact estimates of... View Details

Citation

SSRN

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August 1996 (Revised August 1997)
Case

TNT Limited's Logistics Services in Asia (A): The Strategy

By: Michael Y. Yoshino and Carin-Isabel Knoop

Meredith Hellicar's mission as general manager of corporate development is to make TNT Ltd. one of the biggest and most diverse transport and logistic companies in the world, with approximately $5 billion in turnover in 1993, a leading provider of logistics services in... View Details

Keywords: Business or Company Management; Managerial Roles; Distribution; Logistics; Mission and Purpose; Partners and Partnerships; Strategy; Diversification; Transportation Industry; Asia; China; Indonesia; Thailand

Citation

Educators

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30 Apr 2019
News

Leading Schools That Change Lives

elected Wilmington mayor and a $16 million gift from a Salesianum alumnus (the third-largest gift to a U.S. Catholic high school) put construction of a new, city-owned sports facility on track for completion in 2020. Kennealey calls the deal a historic moment for the... View Details

Keywords: Deborah Blagg; Educational Support Services; Educational Services

Web

South Asia - Global Activities 2020

Road Initiative also took students to sites in China and Myanmar, where staff members of the Asia-Pacific Research Center in Hong Kong provided extensive support. The immersion complemented students’ classroom learning and offered hands-on insights—from both an View Details

01 Jun 2001
News

Q&A: Donna Dubinsky

as CEO and president of Palm Computing and a decade as a marketing and logistics executive at Apple and its spin-off Claris, Dubinsky cofounded Handspring. As the company’s CEO, she oversees development, production, and marketing of the Visor, a popular PDA that is... View Details

Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information

Leonard S. Riggio

the Barnes & Noble superstore concept with an in-store coffee shop and spacious reading alcoves. In addition, Riggio launched Barnes & Noble.com to compete with Amazon for on-line book sales and launched a successful video game retail View Details

Keywords: Retail

Career Coach

Kate Swain-Smith

Kate comes to HBS from a career is strategy and operations in government, both at the local and federal level. She enjoys assisting students who come from non-traditional MBA backgrounds, or those who are making a pivot and need to craft... View Details