Design Of Experiments - Publications - Faculty & Research

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

effects on productivity, (5) Job design that allows employees to have control over their work is conducive to lower stress levels and better health outcomes (for example, the higher one rises in an organization, the lower the risk View Details

Keywords: by Jim Heskett

17 May 2004
Research & Ideas

Why We Don’t Study Corporate Responsibility

First, it may be more helpful to think about the purposes of the corporation, or at least to ask the question that way—in the plural—even if ultimately one purpose must be deemed preeminent. Second, corporations are instruments View Details

Keywords: by Manda Salls

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

to get the best results with the lowest costs." “In the end what we're looking for is the first community that actually lowers health care costs without harming a soul." —Atul Gawande Gawande brought up the hopeful example of... View Details

Keywords: by Carmen Nobel; Health

10 Jun 2015
Research & Ideas

The Transparency Revolution in Corporate Reporting

decipher what kind of company they are buying into. The Sustainability Accounting Standards Board (SASB) is an NGO established in 2011 with designs on cutting through that noise. Much the way the Financial... View Details

Keywords: Re: George Serafeim

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

upgrades, and better rooms are also offered by hotels. Casinos designate their guests as silver, gold, and platinum members, rewarding frequent visits with an increasing level of attention and free services... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

05 Nov 2012
Research & Ideas

What Wall Street Doesn’t Understand About International Trade

there's a correlation, and yet one thing does not cause the other." Establishing scientific proof required a situation in which the team could exogenously change the ethnic population of metropolitan areas near firms. The legality and... View Details

Keywords: by Carmen Nobel

10 Nov 2014
HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

profit. How do these chefs express the full extent of their culinary innovativeness while at the same time as creating a return for investors? Two recent Harvard Business School case studies explore this tension through the View Details

Keywords: by Michael Blanding; Food & Beverage

28 Mar 2018
Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

must address a major design problem: Sophisticated investors have been gaming the system by applying specialized screening tools to scoop up the choicest loans with the lowest default rates, leaving less experienced investors with less... View Details

Keywords: by Dina Gerdeman; Banking; Financial Services

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

is methodical and structured about keeping track of their negotiation experience meeting up with someone who is not, my money is on the former," says Wheeler. By gradually gaining confidence in their... View Details

Keywords: by Michael Blanding

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

longer-term success. Q: What personal or professional experiences or observations led you to concentrate your research and thinking on this time period for executives? Why have you found this period to be so rarely studied? A: I started... View Details

Keywords: by Martha Lagace

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

experiment that ultimately enabled consultants at Boston Consulting Group to reclaim at least a small portion of their lives from the onslaught of communication technology. In... View Details

Keywords: by James Heskett; Consulting

07 Aug 2017
Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

Ethan Rouen: I wrote this paper for two reasons. First, one of my advisers (former HBS professor) Fabrizio Ferri made me promise I’d write about my experience for future job seekers, and I couldn’t say no to... View Details

Keywords: by Sean Silverthorne; Accounting; Education

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

pursued on a part-time basis with a workload designed accordingly and an emphasis on the quality vs. the quantity of work accomplished. This article is part of a continuing... View Details

Keywords: by James Heskett

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

confronted, not avoided, (3) a climate of straight talk where truth can be spoken to power has to be encouraged, (4) leadership behaviors such as listening are essential, (5) behaviors designed to optimize... View Details

Keywords: by Jim Heskett

01 Jul 2019
What Do You Think?

Are Super Stretch Goals Only for the Very Young?

Do Super Stretch Goals Require More Commitment Than a Large Organization Can Muster? Youth of an organization or its members is not the primary determinant of whether an organization successfully utilizes... View Details

Keywords: by James Heskett

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

One of the greatest challenges for the values-centered culture is to produce top performance and succeed in the market against "win at any cost" competitors. Values are only one part of an... View Details

Keywords: by Bill George

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace... View Details

Keywords: by Marc J. Epstein

21 Jun 2004
Research & Ideas

Music Downloads: Pirates—or Customers?

a discount. We need systematic experiments to find out which types of bundling are economically most attractive. Q: What's the current state of your research? Where does it go... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation; Music

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality View Details