Data - Publications - Faculty & Research

08 Jul 2014
First Look

First Look: July 8

Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing... View Details

Keywords: Carmen Nobel

11 Dec 2007
First Look

First Look: December 11, 2007

success and (b) develop a set of instruments to assess RE risk factors and to design, evaluate, and apply effective measures to mitigate those risks. The data collection consists of interviews with RE experts and other experienced... View Details

Keywords: Martha Lagace

06 Dec 2021
News

New Wave

produced over the same period. The latest data from the US Energy Information Administration and the International Renewable Energy Agency indicate that the levelized costs of wind and solar energy already meet, or beat, that of new oil... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen

01 Sep 2008
News

Building a Better MBA

wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are available from Harvard Business Publishing); collected data on aggregate trends in MBA enrollments... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

15 Sep 2011
Research & Ideas

High Ambition Leadership

identity, a community of shared values, and trust-based relationships with employees, customers, community, and investors. Boards often do not ask the right questions about these things nor have the data to know if it is happening. In a... View Details

Keywords: by Martha Lagace

01 Jun 2018
News

June 2018 Alumni and Faculty Books

resilience of their networks against attacks, identify and address weaknesses, and respond to data theft swiftly and effectively. Fusion Leadership: Unleashing the Movement of Monday Morning Enthusiasts by Dudley R. Slater (MBA 1985) and... View Details

08 Feb 2011
First Look

First Look: Feb. 8

mortality, respectively). Contrary to prediction, interdisciplinary collaboration mediates, rather than moderates, the relationship between using deliberate learning activities and workgroup performance. Thus, our data suggest that using... View Details

Keywords: Sean Silverthorne

16 Sep 2015
News

Built for Speed

appliances in recent memory. The first hurdle? “Decision time,” says Nolan. “I have done tons of studies on it, I have got lots of data that says it takes us as long to decide as it does to complete a program.” It’s usually around 18... View Details

Keywords: Dan Morrell; Machinery Manufacturing; Manufacturing

01 Dec 2016
News

Alumni Books of 2016

where analysis of the facts and data fails to provide a clear answer. Gray areas test managers’ skills and humanity. Badaracco presents a five-question framework offering a way for managers to balance their analytical work with the human... View Details

06 Feb 2025
News

How to Judge Your Next Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details

02 Oct 2015
News

The ‘F’ Word

launch were exhausting but exciting as we raced to hit our deadlines. We were living the Silicon Valley dream. The afternoon before the launch, I had retreated to a quiet restaurant to work alone when my phone rang. It was our data center... View Details

Keywords: Walt Disney Studios

Publications