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  • All HBS Web  (1,244)
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  • 18 Mar 2014
  • First Look

First Look: March 18

drawn from decided cases that explore the following: a classic test of loyalty when one partner elects to take advantage of an opportunity the partnership may also be able to pursue (Meinhard v. Salmon); the care and procedure directors... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

achieving the best outcomes at the lowest cost. We must move away from a supply-driven health care system organized around what physicians do and toward a patient-centered system organized around what View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with his staff and patients and how the provider team focuses on patient care. A key measure of... View Details
Keywords: Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

health care marketplace and make competing on value central to their strategy. All stakeholders in the health care industry—regulators, providers, insurers, employers, and View Details
Keywords: Carmen Nobel
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

same concept can be applied to health care. In its current form, most of us pay for blanket health care coverage that entitles us to a number of periodic services such as checkups, shots, mammograms, etc. The problem is that the costs of... View Details
Keywords: by Manda Mahoney
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

expensive. How can health care organizations change this? One key is to prioritize quality improvement over cost cutting. By harnessing IT to help design better clinical practices, it’s possible to achieve better View Details
Keywords: Carmen Nobel
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

Herzlinger Publication:McGraw-Hill, 2007 Abstract In the battle for U.S. health care, patients and doctors are losing. Who Killed Health Care? shows how to win the war. One of the nation's most respected health View Details
Keywords: Martha Lagace
  • 24 Feb 2003
  • Research & Ideas

In Troubled Africa, Botswana Flowers

blessed with a very good government—committed leaders, well-trained civil servants, and a notable lack of corruption. The country's first president, Sir Seretse Khama, was exemplary in this regard. The country's people are patient and... View Details
Keywords: by Cynthia Churchwell
  • 06 Oct 2015
  • First Look

October 6, 2015

with similar experience, workload, and patient profiles—but varying in their level of task shifting—suggests that shifting of lower complexity tasks by senior surgeons to trained junior colleagues does not negatively impact in-hospital... View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

high switching cost channels are retained with greater frequency. Managerial implications of these findings are discussed, as well as opportunities for future research. Putting Patients First: Social Marketing Strategies for Treating HIV... View Details
Keywords: Martha Lagace
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

extremely important in this setting. Many scans are submitted by hospitals in emergency situations, so quicker analyses may lead to faster decision-making and better patient outcomes. The outsourcing firms, of course, also benefit by... View Details
Keywords: by Paul Guttry; Health
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

hospitals, and physicians to become more accountable for patient outcomes and total costs. The case describes new forms of partnerships for therapy optimization, management of acute care episodes, and... View Details
Keywords: Dina Gerdeman
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

could have been prevented if parents and local health care workers had been involved in designing a solution. Indeed, oral rehydration therapy was successful in countries like Bangladesh, where cooperation among field workers, scientists,... View Details
Keywords: by Carmen Nobel; Education; Health
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

improve the care of patients with diabetes by contracting an app. They go through a rigorous evaluation of the FDA regulations, the existing market, and potential commercial competitors to try and identify a... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

  PublicationsInnovator's Prescription: A Disruptive Solution for Health Care Authors:Clayton M. Christensen, Jerome H. Grossman M.D., and Jason Hwang M.D. Publication:McGraw-Hill, 2009 Abstract A groundbreaking prescription for health... View Details
Keywords: Martha Lagace
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 22 Nov 2016
  • First Look

November 22, 2016

Care Thaddeus Fulford-Jones and Eric Weiss, founders of healthcare technology startup Radial Analytics, have been busy developing a software program designed to save hospitals money and improve patient... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2016
  • First Look

January 19, 2016

Patient Outcomes in Cardiac Surgery By: Burt, Bryan M., Andrew W. ElBardissi, Robert S. Huckman, Lawrence H. Cohn, Marisa W. Cevasco, James D. Rawn, Sary F. Aranki, and John G. Byrne Abstract—We hypothesized that increased post-graduate... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

integration, such as hiring primary care physicians and hospitalists, and even proposing formation of a physicians' organization (PO)—a move its veteran private practitioners sharply oppose. In 2009, NWH is renowned for high-quality View Details
Keywords: Martha Lagace
  • 27 Jan 2015
  • First Look

First Look: January 27

health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care... View Details
Keywords: Sean Silverthorne
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