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    Edward H. Chang

    Edward Chang (he/him/his) is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. He teaches Inclusion in the MBA required curriculum and Negotiations in the MBA elective curriculum.
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    • Web

    Community Values | About

    today includes a wide range of courses that deal with the issues of ethics and leadership. For example, Leadership and Corporate Accountability is an interdisciplinary course that draws on economics, law, psychology, and organizational... View Details
    • 24 Jan 2023
    • Research & Ideas

    Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

    growing. Indeed, the appearance of the word “passion” in US job listings increased nearly tenfold from 2007 to 2019, according to the study, published in Research in Organizational Behavior by HBS assistant... View Details
    Keywords: by Sean Silverthorne
    • 24 Jan 2012
    • First Look

    First Look: Jan. 24

    context, reflected in its introduction of product features, is influenced by prior industry affiliation. We hypothesize first, that prior industry experience shapes a set of shared beliefs resulting in similar and concurrent firm behavior; second, that firms will... View Details
    Keywords: Sean Silverthorne
    • Web

    A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    for the sake of a goal like productivity, the actual conditions of power tend to disappear from view. But by having plunged into the experience of organizational life and then reflected on the meaning of it, the Hawthorne researchers came... View Details
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an... View Details
    Keywords: by Carmen Nobel
    • Web

    Courses - Entrepreneurship

    across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website: PhD in Business Economics PhD in Organizational View Details
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    differently about their coworkers and their work,” he says. The findings are detailed in the recent paper, Work Group Rituals Enhance the Meaning of Work, published in Organizational Behavior and Human... View Details
    Keywords: by Kristen Senz
    • June 24, 2020
    • Article

    Wolfgang Puck on Leading His Restaurants Through the Pandemic

    By: Boris Groysberg
    Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details
    Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety
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    • 22 Aug 2012
    • Working Paper Summaries

    A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

    departments, intensive care units, and medical/surgical units. We collected survey data from nurses in those work areas. Measures: To measure the program's impact, we collected pre and post survey data on perceptions of improvement in performance (PIP)-a proxy for... View Details
    Keywords: by Anita L. Tucker & Sara J. Singer; Health
    • March 2025
    • Article

    Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

    By: Erika L. Kirgios, Ike Silver and Edward H. Chang
    Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
    Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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    • 29 Aug 2014
    • Working Paper Summaries

    Patent Trolls

    Keywords: by Lauren Cohen, Umit G. Gurun & Scott Duke Kominers
    • 2014
    • Article

    Notes from the Search for Deep Indicators in Services

    By: James L. Heskett
    Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
    Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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    • 15 Jan 2008
    • First Look

    First Look: January 15, 2008

    specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior work: that for... View Details
    Keywords: Martha Lagace
    • June 1994 (Revised August 1994)
    • Case

    Cunard Line Ltd.: Managing Integrated Marketing Communications

    By: Stephen A. Greyser
    Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
    Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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    MBA Experience - Leadership

    all students pursue the same course of study: the Required Curriculum and FIELD. By studying under a common curriculum, students build a solid, broad foundation of general management concepts and skills across all the key disciplines. Leadership & View Details
    • 28 May 2024
    • In Practice

    Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

    ground running. Letian (LT) Zhang is an Assistant Professor of Business Administration in the Organizational Behavior Unit at HBS. You Might Also Like: The Middle Manager of the Future: More Coaching, Less... View Details
    Keywords: by Rachel Layne
    • 07 Feb 2022
    • Research & Ideas

    Digital Transformation: A New Roadmap for Success

    challenges these leaders confronted and strategies for how to address them. Organizational change is never easy, but our roundtable discussions made clear that achieving digital maturity can be an especially arduous journey, even for... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • Web

    Strategy - Faculty & Research

    Multi-unit Firms ; Agglomeration ; Spatial Organization ; Economies Of Scope ; Organizational Design ; Diversification ; Corporate Strategy ; Business Units Citation Read Now Related Alcácer, Juan, and Jasmina Chauvin. "The Extent and... View Details
    • 06 Mar 2007
    • First Look

    First Look: March 6, 2007

      Working PapersUnmasking Manly Men: The Organizational Reconstruction of Men's Identity Authors:Robin J. Ely and Debra E. Meyerson Abstract This paper presents a case study of offshore oil platforms—a workplace that has traditionally... View Details
    Keywords: Martha Lagace