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  • 29 Aug 2014
  • Working Paper Summaries

Patent Trolls

Keywords: by Lauren Cohen, Umit G. Gurun & Scott Duke Kominers
  • March 2025
  • Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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  • Program

Ascending the Peak: Finding the Leader Within—Virtual

themselves better, you will gain inspiration to be your best self as you build a tool box of specific action-oriented behaviors and perspectives to help you get there. Through live engagement with renowned Harvard Business School faculty,... View Details

    Edward H. Chang

    Edward Chang (he/him/his) is an Assistant Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. He teaches Inclusion in the MBA required curriculum and Negotiations in the MBA elective curriculum.
    View Details
    • 2019
    • Working Paper

    Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy

    By: Hongyi Li and Eric J. Van den Steen
    This paper analyzes how shared beliefs and preferences (or values) cause the emergence of social norms; why people may enforce norms that go against their own beliefs and preferences/values; and how this may cause a disconnect to develop between the... View Details
    Keywords: Culture; Norms; Values and Beliefs; Organizational Culture; Strategy
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    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an... View Details
    Keywords: by Carmen Nobel
    • Web

    Courses - Entrepreneurship

    across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website: PhD in Business Economics PhD in Organizational View Details
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    differently about their coworkers and their work,” he says. The findings are detailed in the recent paper, Work Group Rituals Enhance the Meaning of Work, published in Organizational Behavior and Human... View Details
    Keywords: by Kristen Senz
    • 22 Aug 2012
    • Working Paper Summaries

    A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

    departments, intensive care units, and medical/surgical units. We collected survey data from nurses in those work areas. Measures: To measure the program's impact, we collected pre and post survey data on perceptions of improvement in performance (PIP)-a proxy for... View Details
    Keywords: by Anita L. Tucker & Sara J. Singer; Health
    • 15 Jan 2008
    • First Look

    First Look: January 15, 2008

    specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior work: that for... View Details
    Keywords: Martha Lagace
    • 07 Jan 2008
    • Research & Ideas

    Pursuing a Deadly Opportunity

    organizational legitimacy and the kind of moral order we want to create as a society," Anteby explains. The same issues could help us come to grips with the murky legal and ethical areas surrounding the digital age, for example.... View Details
    Keywords: by Julia Hanna; Health

      Deepak Malhotra

      Deepak Malhotra's teaching, research and advisory work is focused on negotiation, deal-making and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won... View Details

      • June 24, 2020
      • Article

      Wolfgang Puck on Leading His Restaurants Through the Pandemic

      By: Boris Groysberg
      Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details
      Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety
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      • 03 Jul 2012
      • First Look

      First Look: July 3

      Research Authors:Ruth Wageman, Heidi K. Gardner, and Mark Mortensen Publication:Journal of Organizational Behavior 33, no. 3 (April 2012) Abstract The nature of collaboration has been changing at an... View Details
      Keywords: Sean Silverthorne
      • June 1994 (Revised August 1994)
      • Case

      Cunard Line Ltd.: Managing Integrated Marketing Communications

      By: Stephen A. Greyser
      Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
      Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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      • 2014
      • Article

      Notes from the Search for Deep Indicators in Services

      By: James L. Heskett
      Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
      Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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      • Web

      MBA Experience - Leadership

      all students pursue the same course of study: the Required Curriculum and FIELD. By studying under a common curriculum, students build a solid, broad foundation of general management concepts and skills across all the key disciplines. Leadership & View Details
      • Web

      Faculty & Research - Leadership

      More Initiative Leadership Linda A. Hill Organizational Behavior Related Faculty Rosabeth M. Kanter General Management 120 results Boris Groysberg Organizational View Details
      • Research Summary

      Current Research

      By: Leslie K. John

      Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.

      Professor John’s work has been published in leading... View Details

      • 06 Mar 2007
      • First Look

      First Look: March 6, 2007

        Working PapersUnmasking Manly Men: The Organizational Reconstruction of Men's Identity Authors:Robin J. Ely and Debra E. Meyerson Abstract This paper presents a case study of offshore oil platforms—a workplace that has traditionally... View Details
      Keywords: Martha Lagace