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  • Research Summary

Consumer-Brand Relationships

Susan M. Fournier is conducting extensive research into the relationships consumers form with brands. Her work builds on the premise that, although marketers espouse the notion of relationships in current thought and practice, none have theoretically maximized the... View Details
  • 2002
  • Book

Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs

By: Rakesh Khurana
Corporate CEOs are headline news. Stock prices rise and fall at word of their hiring and firing. Business media debate their merits and defects as if individual leaders determined the health of the economy. Yet we know surprisingly little about how CEOs are selected... View Details
Keywords: Managerial Roles; Selection and Staffing; Personal Characteristics; Experience and Expertise; Investment Activism; Corporate Strategy
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  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

interview consumers of their type of product in neighborhoods near the Harvard Business School campus. Boston. Frequently, however, they found that students would only seek out people much like themselves, such as middle-class students in... View Details
Keywords: by Michael Blanding
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

very well. We do a variety of formal and informal interviews to understand who they’d feel comfortable taking a bet on, and then we do a lot of work with the borrower to come up with a personalized repayment schedule that matches their... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • August 15, 2014
  • Article

Can an Outside CEO Run a Family-Owned Business?

By: Josh Baron and Rob Lachenauer
This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details
Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes
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  • 2007
  • Working Paper

The Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices

By: Muriel Niederle and Alvin E. Roth
New gastroenterologists participated in a labor market clearinghouse (a "match") from 1986 through the late 1990's, after which the match was abandoned. This provides an opportunity to study the effects of a match, by observing the differences in the outcomes and... View Details
Keywords: Health; Employment; Marketplace Matching; Selection and Staffing; Job Offer; Compensation and Benefits; Health Industry
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details
Keywords: by Garry Emmons
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

recommend approaching early-days hiring: First 20-30 employees. If you have inexperienced managers, review candidate resumes together with them and establish selection guidelines for what qualifies a candidate for a round of interviews. Be part of the View Details
Keywords: by Julia Austin
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

obtained through interviews with employees or by direct observation. There is no need to conduct surveys, although in large organizations, surveying employees may help. It is important to stress, though, that the question is not about the... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

fine with the new policy (most Indian workers are already bilingual, training at university in English), while many Germans found reading and speaking English awkward, making it difficult to express and defend their ideas. According to the paper, based on View Details
Keywords: by Kim Girard
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

and NASA. Iansiti says in the following interview that the book provides a guide for all businesses—from startups to long-standing legacy companies—for thriving in the new digital rat race. Dina Gerdeman: Explain what you mean when you... View Details
Keywords: by Dina Gerdeman
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

process." In the end he made us all better defensive players because of it. For hiring managers, one lesson is to understand the dominant type of motivation supported by your corporate culture and hire people who thrive in those situations. Be clear in hiring... View Details
Keywords: by Sean Silverthorne; Sports
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

to understanding everything from the free enterprise system to the individual motivations of managers. Why are some companies more profitable than others? In this excerpt from an interview between Porter and Magretta, Porter discusses the... View Details
Keywords: by Joan Magretta
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

has spent a career studying power dynamics within corporations, political institutions, and other organizations. Power is intoxicating To bring social science research on power to life, Battilana and Casciaro conducted more than 100 View Details
Keywords: by Jay Fitzgerald
  • 2025
  • Book

Retiring: Creating a Life That Works for You

By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. Hall and Kathy E. Kram
Retirement, as a major life transition, can be both thrilling and challenging in unexpected ways. Written by acclaimed authors in the fields of business leadership, careers, and work, this book goes beyond the typical financial and health-related advice on retirement,... View Details
Keywords: Retirement
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  • 29 Mar 2012
  • Working Paper Summaries

An Exploration of Luxury Hotels in Tanzania

Keywords: by Diego A. Comin; Entertainment & Recreation
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

Working Papers Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation Authors: Carliss Y. Baldwin and Eric von Hippel Abstract In this paper we assess the economic viability of innovation by producers relative to two increasingly... View Details
Keywords: Martha Lagace
  • Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

  1. Capacity of the... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details
Keywords: by Dina Gerdeman
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

last twenty years my colleagues at TruePoint and I have asked leadership teams to define a strategic direction (business strategy and values) and then commission a task force of their best performers one to two levels below them to View Details
Keywords: by Martha Lagace

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