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  • All HBS Web  (1,282)
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  • November 2003 (Revised June 2004)
  • Background Note

China's Telecommunications Sector

By: Richard L. Nolan and Stephen P. Bradley
In mid-2003, China was the fastest-growing telecom market. Telecom subscribers are estimated at 472 million. With the size and growth of telecom, China is a hot spot for new telecom and IT technologies. Furthermore, China's sheer market power provides a strong position... View Details
Keywords: Globalized Markets and Industries; Technological Innovation; Policy; Decision Choices and Conditions; Competition; Telecommunications Industry; China
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Nolan, Richard L., and Stephen P. Bradley. "China's Telecommunications Sector." Harvard Business School Background Note 904-416, November 2003. (Revised June 2004.)
  • 2005
  • Working Paper

Stewards versus Creators

By: Robert D. Austin and Richard L. Nolan
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Austin, Robert D., and Richard L. Nolan. "Stewards versus Creators." Harvard Business School Working Paper, No. 06-001, July 2005.
  • December 1995
  • Teaching Note

Rank Xerox U.K. (A) (B) TN

By: Thomas H. Davenport and Richard L. Nolan
Citation
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Davenport, Thomas H., and Richard L. Nolan. "Rank Xerox U.K. (A) (B) TN." Harvard Business School Teaching Note 396-116, December 1995.
  • November 1995
  • Course Overview Note

Reengineering the Organization, Course Overview and Syllabus

By: Richard L. Nolan and Donna B. Stoddard
Keywords: Organizational Change and Adaptation; Restructuring
Citation
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Nolan, Richard L., and Donna B. Stoddard. "Reengineering the Organization, Course Overview and Syllabus." Harvard Business School Course Overview Note 396-057, November 1995.
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
Keywords: Martha Lagace
  • March 2006
  • Teaching Note

Harley-Davidson: Preparing for the Next Century (TN)

By: Richard L. Nolan and Suresh Kotha
Keywords: Motorcycle Industry
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Nolan, Richard L., and Suresh Kotha. "Harley-Davidson: Preparing for the Next Century (TN)." Harvard Business School Teaching Note 906-412, March 2006.
  • 2003
  • Working Paper

Information Technology Consulting

By: Richard L. Nolan and Larry Bennigson
Citation
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Nolan, Richard L., and Larry Bennigson. "Information Technology Consulting." Harvard Business School Working Paper, No. 03-069, January 2003.
  • 1995
  • Working Paper

IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration

By: Chiara Francalanci and Richard L. Nolan
Citation
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Francalanci, Chiara, and Richard L. Nolan. "IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration." Harvard Business School Working Paper, No. 96-002, July 1995.
  • 28 Aug 2012
  • First Look

First Look: August 28

provide a snapshot of life at the time of the reunions. Purchase this case:http://hbr.org/search/403087-PDF-ENG Richard Oliva Leslie A. Perlow and Thomas J. DeLongHarvard Business School Supplement 403-085 Presents profiles written View Details
Keywords: Sean Silverthorne
  • May 2001 (Revised December 2001)
  • Case

Cisco Systems: Building Leading Internet Capabilities

By: Richard L. Nolan and Christina L. Darwall
Cisco has invested in building a leading IT, Internet-based infrastructure. This case describes Cisco's latest efforts to broaden Internet capabilities in the company from 30% to 60% penetration. The strategy is intended to sustain Cisco's double-digit revenue growth... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Revenue; Growth and Development Strategy; Information Technology Industry
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Nolan, Richard L., and Christina L. Darwall. "Cisco Systems: Building Leading Internet Capabilities." Harvard Business School Case 301-133, May 2001. (Revised December 2001.)
  • 2005
  • Working Paper

Governance in the Information Economy

By: Richard L. Nolan and F. Warren McFarlan
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Nolan, Richard L., and F. Warren McFarlan. "Governance in the Information Economy." Harvard Business School Working Paper, No. 05-045, January 2005.
  • October 1996
  • Case

Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services

By: Richard L. Nolan and Robert S. Borsi
Keywords: Strategy; Planning; Banking Industry
Citation
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Nolan, Richard L., and Robert S. Borsi. "Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services." Harvard Business School Case 397-013, October 1996.
  • 2008
  • Other Unpublished Work

Remaking the IT Management Curriculum: A 'Novel' Approach

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Keywords: Information Technology; Management; Curriculum and Courses
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Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. "Remaking the IT Management Curriculum: A 'Novel' Approach." Association of Information Systems, October 2008.
  • 2003
  • Book

Seizing Strategic IT Advantage in China

By: F. Warren McFarlan, Richard L. Nolan and Guoqing Chen
Keywords: Strategy; Competitive Advantage; Information Technology; China
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McFarlan, F. Warren, Richard L. Nolan, and Guoqing Chen. Seizing Strategic IT Advantage in China. Beijing, China: Higher Education Press, 2003, Chinese Mandarin ed. (Available in Chinese Mandarin only.)
  • March 2022
  • Case

Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

By: Richard L. Nolan and Robert D Austin
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Nolan, Richard L., and Robert D Austin. "Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)." Harvard Business School Case 922-304, March 2022.
  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
Citation
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Austin, Robert D., and Richard L. Nolan. "Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies." Harvard Business School Working Paper, No. 21-003, July 2020.
  • 2004
  • Working Paper

On Identifying and Tracking the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan
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Austin, Robert D., and Richard L. Nolan. On Identifying and Tracking the Next "Killer App". Harvard Business School Working Paper, No. 05-027, October 2004.
  • 1998
  • Working Paper

Manage ERP Initiatives as New Ventures, Not IT Projects

By: Robert D. Austin and Richard L. Nolan
Citation
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Austin, Robert D., and Richard L. Nolan. "Manage ERP Initiatives as New Ventures, Not IT Projects." Harvard Business School Working Paper, No. 99-024, December 1998.
  • 2007
  • Book

An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe

By: Joanne G Horton, Richard H. Macve and George Serafeim
"Fair value" is currently the central topic of debate in the development of accounting standards. While it has now been defined to mean an exit price in US GAAP, the IASB is still considering its own definition, and some commentators are arguing for versions of entry... View Details
Keywords: Transition; Financial Instruments; Framework; Market Entry and Exit; Insurance; Revenue Recognition; Fair Value Accounting; Standards; United Kingdom
Citation
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Horton, Joanne G., Richard H. Macve, and George Serafeim. An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe. London, UK: Institute of Chartered Accountants in England and Wales, Centre for Business Performance, 2007.
  • January 2001
  • Teaching Note

ZEFER: Building and Positioning an e-Business Consulting Company TN

By: Richard L. Nolan and George Francis Westerman III
Keywords: Product Positioning; Internet and the Web; Business Ventures; Consulting Industry
Citation
Related
Nolan, Richard L., and George Francis Westerman III. "ZEFER: Building and Positioning an e-Business Consulting Company TN." Harvard Business School Teaching Note 301-090, January 2001.
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