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  • All HBS Web  (1,294)
    • News  (365)
    • Research  (724)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (400)
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  • 28 Aug 2012
  • First Look

First Look: August 28

provide a snapshot of life at the time of the reunions. Purchase this case:http://hbr.org/search/403087-PDF-ENG Richard Oliva Leslie A. Perlow and Thomas J. DeLongHarvard Business School Supplement 403-085 Presents profiles written View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
Keywords: Martha Lagace
  • March 2006
  • Teaching Note

Harley-Davidson: Preparing for the Next Century (TN)

By: Richard L. Nolan and Suresh Kotha
Keywords: Motorcycle Industry
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Nolan, Richard L., and Suresh Kotha. "Harley-Davidson: Preparing for the Next Century (TN)." Harvard Business School Teaching Note 906-412, March 2006.
  • 2003
  • Working Paper

Information Technology Consulting

By: Richard L. Nolan and Larry Bennigson
Citation
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Nolan, Richard L., and Larry Bennigson. "Information Technology Consulting." Harvard Business School Working Paper, No. 03-069, January 2003.
  • 1995
  • Working Paper

IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration

By: Chiara Francalanci and Richard L. Nolan
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Francalanci, Chiara, and Richard L. Nolan. "IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration." Harvard Business School Working Paper, No. 96-002, July 1995.
  • May 2001 (Revised December 2001)
  • Case

Cisco Systems: Building Leading Internet Capabilities

By: Richard L. Nolan and Christina L. Darwall
Cisco has invested in building a leading IT, Internet-based infrastructure. This case describes Cisco's latest efforts to broaden Internet capabilities in the company from 30% to 60% penetration. The strategy is intended to sustain Cisco's double-digit revenue growth... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Revenue; Growth and Development Strategy; Information Technology Industry
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Nolan, Richard L., and Christina L. Darwall. "Cisco Systems: Building Leading Internet Capabilities." Harvard Business School Case 301-133, May 2001. (Revised December 2001.)
  • 2005
  • Working Paper

Governance in the Information Economy

By: Richard L. Nolan and F. Warren McFarlan
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Nolan, Richard L., and F. Warren McFarlan. "Governance in the Information Economy." Harvard Business School Working Paper, No. 05-045, January 2005.
  • October 1996
  • Case

Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services

By: Richard L. Nolan and Robert S. Borsi
Keywords: Strategy; Planning; Banking Industry
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Nolan, Richard L., and Robert S. Borsi. "Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services." Harvard Business School Case 397-013, October 1996.
  • April 2007
  • Case

The Boeing Company: Moonshine Shop

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Describes how the "Moonshine Shop," a group of plant-savvy creative generalists, is helping a great industrial company become more innovative. Chronicles the history of the Moonshine Shop, its successes and failures, and describes innovations they've helped put in... View Details
Keywords: History; Business Model; Saving; Programs; Creativity; Corporate Entrepreneurship; Research and Development; Collaborative Innovation and Invention; Business Processes; Aerospace Industry
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Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. "The Boeing Company: Moonshine Shop." Harvard Business School Case 607-130, April 2007.
  • 2007
  • Book

An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe

By: Joanne G Horton, Richard H. Macve and George Serafeim
"Fair value" is currently the central topic of debate in the development of accounting standards. While it has now been defined to mean an exit price in US GAAP, the IASB is still considering its own definition, and some commentators are arguing for versions of entry... View Details
Keywords: Transition; Financial Instruments; Framework; Market Entry and Exit; Insurance; Revenue Recognition; Fair Value Accounting; Standards; United Kingdom
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Horton, Joanne G., Richard H. Macve, and George Serafeim. An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe. London, UK: Institute of Chartered Accountants in England and Wales, Centre for Business Performance, 2007.
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

occurred—across four experiments, we find that revealing both successes and failures encountered on the path to success (compared to revealing only successes) decreases observers’ malicious envy. This effect holds regardless of the discloser’s status and cannot be... View Details
Keywords: Dina Gerdeman
  • October 2005
  • Article

Information Technology and the Board of Directors

By: Richard Nolan and F. Warren McFarlan
Keywords: Information Technology; Governance
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Nolan, Richard, and F. Warren McFarlan. "Information Technology and the Board of Directors." Harvard Business Review 83, no. 10 (October 2005).
  • March 2022
  • Case

Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

By: Richard L. Nolan and Robert D Austin
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Nolan, Richard L., and Robert D Austin. "Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)." Harvard Business School Case 922-304, March 2022.
  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
Citation
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Austin, Robert D., and Richard L. Nolan. "Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies." Harvard Business School Working Paper, No. 21-003, July 2020.
  • 2004
  • Working Paper

On Identifying and Tracking the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan
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Austin, Robert D., and Richard L. Nolan. On Identifying and Tracking the Next "Killer App". Harvard Business School Working Paper, No. 05-027, October 2004.
  • 1998
  • Working Paper

Manage ERP Initiatives as New Ventures, Not IT Projects

By: Robert D. Austin and Richard L. Nolan
Citation
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Austin, Robert D., and Richard L. Nolan. "Manage ERP Initiatives as New Ventures, Not IT Projects." Harvard Business School Working Paper, No. 99-024, December 1998.
  • January 2001
  • Teaching Note

ZEFER: Building and Positioning an e-Business Consulting Company TN

By: Richard L. Nolan and George Francis Westerman III
Keywords: Product Positioning; Internet and the Web; Business Ventures; Consulting Industry
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Nolan, Richard L., and George Francis Westerman III. "ZEFER: Building and Positioning an e-Business Consulting Company TN." Harvard Business School Teaching Note 301-090, January 2001.
  • 15 Nov 2011
  • First Look

First Look: November 15

an entrant needs to strategically choose whether to reveal its innovation by competing through the new business model or conceal it by adopting a traditional business model. We also show that the value of... View Details
Keywords: Sean Silverthorne
  • June 2009 (Revised June 2009)
  • Supplement

iPremier (C): Denial of Service Attack (Graphic Novel Version)

By: Robert D. Austin, Richard Nolan and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
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Austin, Robert D., Richard Nolan, and Michael Parent. "iPremier (C): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Supplement 609-094, June 2009. (Revised June 2009.)
  • 1993
  • Chapter

Framework for Design of the Emerging Global Organization Structure

By: Robert G. Eccles Jr. and Richard Nolan
Keywords: Globalized Firms and Management; Organizational Design; Organizational Structure; Framework
Citation
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Eccles, Robert G., Jr., and Richard Nolan. "Framework for Design of the Emerging Global Organization Structure." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
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