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  • 17 Oct 2023
  • HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

to consumers’ reluctance to change vendors, and the ability to sell more products to this seemingly captive group. “A lot of startups are incorporating subscription models into their business plans, partly because investors are pushing... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology
  • January–February 2020
  • Article

Consumer Reactions to Drip Pricing

By: Shelle Santana, Steven Dallas and Vicki Morwitz
This research examines how drip pricing—a strategy whereby a firm advertises only part of a product’s price upfront and then reveals additional mandatory or optional fees/surcharges as the consumer proceeds through the buying process—affects consumer choice and... View Details
Keywords: Drip Pricing; Pricing; Consumer Protection; Hidden Fees; Price; Consumer Behavior; Perception
Related

    Ray A. Goldberg

    A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

    ... View Details

    Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine
    • 14 Apr 2010
    • Working Paper Summaries

    The Economic Crisis and Medical Care Usage

    Keywords: by Annamaria Lusardi, Daniel Schneider & Peter Tufano; Health
    • 12 May 2021
    • Book

    The Hard Truth About Being a CEO

    Fubini, a senior lecturer in the Organizational Behavior Unit at Harvard Business School, poured that knowledge, along with a list of lessons learned from researching leaders past and present into the book Hidden Truths: What Leaders Need... View Details
    Keywords: by Michael Blanding
    • 15 Feb 2022
    • News

    When Working Harder Doesn’t Work, Time to Reinvent Your Career

    • 15 Aug 2023
    • News

    Twelve Alumnae Named to Forbes 50 Over 50

    The third annual 50 Over 50 list, published by Forbes, includes 12 HBS alumnae. Whether self-made entrepreneurs, astronauts, or investors, the recipients are recognized for the variety of ways in which they are all changing the world. Below is a list of those alumnae... View Details
    Keywords: Publishing Industries (except Internet); Information
    • 23 Jun 2008
    • Working Paper Summaries

    Using Financial Innovation to Support Savers: From Coercion to Excitement

    Keywords: by Peter Tufano & Daniel Schneider; Financial Services
    • 11 Jun 2018
    • Blog Post

    Meet the 2018-2019 Blavatnik Fellows in Life Science Entrepreneurship

    including; the New Venture Competition, the Harvard Innovation Lab, Entrepreneurs-in-Residence and entrepreneurial-focused courses. More than 50 percent of HBS graduates create ventures in a quest to change the world. In that spirit,... View Details
    • 20 Aug 2009
    • Working Paper Summaries

    A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

    Keywords: by Chia-Jung Tsay & Max H. Bazerman
    • Web

    Marketing - Faculty & Research

    experiment. Featured Case Hometown Foods: Changing Price Amid Inflation Case By: Julian De Freitas, Jeremy Yang, and Das Narayandas During the early part of the 2021 Covid-19 pandemic, Hometown Foods, a large seller of flour-based... View Details
    • January 2021
    • Article

    A Model of Relative Thinking

    By: Benjamin Bushong, Matthew Rabin and Joshua Schwartzstein
    Fixed differences loom smaller when compared to large differences. We propose a model of relative thinking where a person weighs a given change along a consumption dimension by less when it is compared to bigger changes along that dimension. In deterministic settings,... View Details
    Keywords: Relative Thinking; Econometric Models; Behavior; Cognition and Thinking
    Related
    • 03 Feb 2010
    • Working Paper Summaries

    Accountability and Control as Catalysts for Strategic Exploration and Exploitation: Field Study Results

    Keywords: by Robert L. Simons
    • Research Summary

    Financing New Business Formation

    By: Paul A. Gompers
    New business creation has become a potent force for economicdevelopment in the United States. Prior to 1980, large firms created the majority of new jobs in the American economy. While considerable debate rages over whether small firms are the source of recent job... View Details
    • February 2017
    • Case

    Dick's Sporting Goods

    By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
    Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
    Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
    Related
    • 11 Jun 2021
    • Blog Post

    Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms

    As an organizational behavior scholar, diversity and identity expert, and an assistant professor of management at University of Pennsylvania’s Wharton School, Dr. Stephanie Creary has become a recognized thought leader in navigating the... View Details
    • July 24, 2013
    • Article

    Family Business: How to Spot a Patriarch Problem

    By: Josh Baron and Rob Lachenauer
    In this article, the authors discuss the concept of a "problem patriarch" in family businesses, using the example of Carl, a successful leader who undermined the talent he hired. Carl started a struggling $10 million automotive parts distributor and turned it into a $2... View Details
    Keywords: Leadership Style; Family Business; Transition
    Related
    • 15 Nov 2011
    • First Look

    First Look: November 15

    http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470905905,descCd-tableOfContents.html   Working PapersComparing the Investment Behavior of Public and Private Firms Authors:John Asker, Joan Farre-Mensa, and Alexander Ljungqvist... View Details
    Keywords: Sean Silverthorne
    • 14 Nov 2023
    • What Do You Think?

    Do We Underestimate the Importance of Generosity in Leadership?

    (AdobeStock/Kostiantyn) There are numerous studies of character traits in leaders. Human resource experts have advised us on what to look for in those who would be potential leaders. Management development focuses on behaviors that build... View Details
    Keywords: by James Heskett

      Clayton S. Rose

      Clayton Rose is Baker Foundation Professor of Management Practice. He currently teaches the course Accountability in the Advanced Management Program. His research is focused on the how leaders can manage the challenges created by the intense, varied and often... View Details

      Keywords: financial services