Theory Of Constraints - Publications - Faculty & Research - Harvard Business School

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2006
Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy

November 2006
Background Note

Technical Game Theory Note #4: Contracting and Strategic Alliances

By: Dennis A. Yao

Provides a game theory-based interpretation of contracting and strategic alliances and introduces the problem of moral hazard. View Details

Keywords: Contracts; Alliances; Game Theory

November 2006
Background Note

Technical Game Theory Note #6: Multiple-Round Games and Reputations

By: Dennis A. Yao

Provides a game theory-based interpretation of reputations and reputation building. View Details

Keywords: Game Theory; Mathematical Methods; Games, Gaming, and Gambling; Reputation; Debates; Strategy; Performance Consistency; Performance Improvement; Strategic Planning; Education Industry

November 2006 (Revised June 2007)
Background Note

Technical Game Theory Note #3: The Relationship Between Bimatrix and Extensive-Form Games and the Meaning of "Strategy"

By: Dennis A. Yao

Discusses extensive-form games and relates them to bimatrix games. View Details

Keywords: Relationships; Game Theory

November 2006
Case

Introducing Frequent Flyer Programs

By: Dennis A. Yao

Allows students to explore the value to American Airlines of introducing a frequent flyer program in 1981. View Details

Keywords: Value; Management Analysis, Tools, and Techniques; Mathematical Methods; Game Theory; Competitive Advantage; Programs; Customers; Air Transportation Industry

November 2006 (Revised November 2009)
Course Overview Note

Introduction to Competitive Dynamics: Strategy and Tactics

By: Dennis A. Yao

Provides an overview of the course Competitive Dynamics: Strategy and Tactics and discusses challenges facing those who wish to use game theory to assist in strategic and tactical decision making. View Details

Keywords: Decision Choices and Conditions; Game Theory; Competitive Strategy; Competitive Advantage

August 2006
Article

Investor Sentiment and the Cross Section of Stock Returns

By: Malcolm Baker and Jeffrey Wurgler

We examine how investor sentiment affects the cross-section of stock returns. Theory predicts that a broad wave of sentiment will disproportionately affect stocks whose valuations are highly subjective and are difficult to arbitrage. We test this prediction by... View Details

Keywords: Behavioral Finance; Stocks; Investment Return; Forecasting and Prediction; Motivation and Incentives; Risk and Uncertainty; Volatility

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2006
Working Paper

Information Technology and the Growth of the Firm: A Process Theory Perspective

By: David James Brunner, Bradley R. Staats, Marco Iansiti and George Favaloro

2006
Working Paper

Where Do Transactions Come From? A Network Design Perspective on the Theory of the Firm

By: Carliss Y. Baldwin and Kim B. Clark

April 2006
Module Note

Asset Allocation: A Half-Course Module Note

By: Luis M. Viceira

Provides an overview of the main ideas and structure of a 15-session module on long-term asset allocation designed for MBA graduate students and investment professionals. This module is taught as part of a full-length, 30-session elective class on investment management... View Details

Keywords: Asset Management; Investment; Decisions; Management; Management Analysis, Tools, and Techniques; Teaching; Theory

spring 2006
Article

All's Fair in Love, War, & Bankruptcy: Corporate Governance Implications of CEO Turnover in Financial Distress

By: Ethan S. Bernstein

Prior discussions of management turnover during financial distress have examined bankrupt and non-bankrupt firms as distinct groupings with little overlap. Separately investigating rates of turnover in-bankruptcy and out-of-bankruptcy, without a direct comparison... View Details

Keywords: CEO Turnover; Bankruptcy; Restructuring; Shadow Of Bankruptcy; Borrowing and Debt; Credit; Financing and Loans; Corporate Governance; Finance; Theory; Markets; United States

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2006
Working Paper

Too Motivated?

By: Eric J. Van den Steen

I show that an agent's motivation to do well (objectively) may be unambiguously bad in a world with differing priors, i.e., when people openly disagree on the optimal course of action. The reason is that an agent who is strongly motivated is more likely to follow... View Details

Keywords: Governance Controls; Employees; Wages; Measurement and Metrics; Outcome or Result; Performance; Agency Theory; Motivation and Incentives

February 2006
Article

'Plato o Plomo': Bribe and Punishment in a Theory of Political Influence

By: Rafael Di Tella, Ernesto Dal Bo and Pedro Dal Bo

Keywords: Theory; Government and Politics; Crime and Corruption

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2006
Book

Confidence: How Winning Streaks and Losing Streaks Begin and End

By: Rosabeth M. Kanter

Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work—confidence—that makes the difference... View Details

Keywords: Social Psychology

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January 2006
Article

Hospital Integration and Vertical Consolidation: An Analysis of Acquisitions in New York State

By: Robert S. Huckman

Keywords: Integration; Health; Consolidation; Theory; Mergers and Acquisitions

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2006
Conference Paper

Modeling Repeated Play of the Prisoners' Dilemma with Reinforcement Learning over an Enriched Strategy Set

By: A. E. Roth and Ido Erev

Keywords: Decision Choices and Conditions; Strategy; Game Theory; Learning

2006
Working Paper

On the Origin of Shared Beliefs (and Corporate Culture)

By: Eric J. Van den Steen

This paper shows why members of an organization often share similar beliefs. I argue that there are two mechanisms. First, when performance depends on making correct decisions, people prefer to work with others who share their beliefs and assumptions, since such... View Details

Keywords: Organizational Culture; Employees; Values and Beliefs; Mathematical Methods

2006
Working Paper

The Limits of Authority: Motivation versus Coordination

By: Eric J. Van den Steen

This paper studies the effects of open disagreement on motivation and coordination. It shows how, in the presence of differing priors, motivation and coordination impose conflicting demands on the allocation of authority, leading to a trade-off between the... View Details

Keywords: Decisions; Governance Controls; Organizational Culture; Agency Theory; Conflict and Resolution; Motivation and Incentives

December 2005
Article

Constraints and Triggers: Situational Mechanics of Gender in Negotiation

By: Hannah Riley Bowles, Linda C. Babcock and Kathleen McGinn

Keywords: Negotiation; Gender

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2005
Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson

This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details

Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture

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