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Show Results For
- All HBS Web
(931)
- People (1)
- News (119)
- Research (717)
- Events (2)
- Multimedia (1)
- Faculty Publications (659)
- January 2005
- Supplement
WorldCom, Inc.: Two Views (CW)
By: David F. Hawkins
Keywords: Telecommunications Industry
- April 2004 (Revised December 2004)
- Case
Jazztel
By: Marc L. Bertoneche, Laurent Jacque, Kenneth Hynes and Jennifer Woolman
Jazztel--an upstart Spanish telecom--is considering an IPO on the NASDAQ (rather than the Madrid Bolsa) for funding its ambitious capital expenditure program estimated at $750 million over the next 10 years. The alternative would be another round of high-yield debt.... View Details
Keywords: History; Initial Public Offering; Valuation; Privatization; Financing and Loans; Financial Strategy; Telecommunications Industry; Spain
Bertoneche, Marc L., Laurent Jacque, Kenneth Hynes, and Jennifer Woolman. "Jazztel." Harvard Business School Case 204-047, April 2004. (Revised December 2004.)
- November 2003
- Supplement
GDLN, Global Communications, Journey To Hope-long version
Keywords: Telecommunications Industry
McFarlan, F. Warren. "GDLN, Global Communications, Journey To Hope-long version." Harvard Business School Video Supplement 304-806, November 2003.
- October 2003 (Revised June 2004)
- Case
AT&T Canada (D)
By: Andre F. Perold and Kwame C. Van Leeuwen
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
Perold, Andre F., and Kwame C. Van Leeuwen. "AT&T Canada (D)." Harvard Business School Case 204-090, October 2003. (Revised June 2004.)
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Terry Maneri
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Keywords: Decision Making; Knowledge Sharing; Groups and Teams; Behavior; Perspective; Strategy; Cooperation; Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Terry Maneri." Harvard Business School Supplement 604-040, October 2003. (Revised January 2016.)
- March 2003 (Revised October 2007)
- Teaching Note
Tele-Communications, Inc.: Accelerating Digital Deployment (TN)
Teaching Note for (9-899-141). View Details
- February 2001 (Revised June 2002)
- Case
Customer Value Measurement at Nortel Networks--Optical Networks Division
By: Das Narayandas
Since 1995, Nortel Networks' Optical Networks (ON) division has been incorporating customer satisfaction and loyalty measures into its business practices to increase customer value. Over the years, key process owners in various parts of the organization have become... View Details
Keywords: Business Divisions; Customer Focus and Relationships; Customer Satisfaction; Management Teams; Marketing Strategy; Value Creation; Telecommunications Industry
Narayandas, Das. "Customer Value Measurement at Nortel Networks--Optical Networks Division." Harvard Business School Case 501-050, February 2001. (Revised June 2002.)
- February 2001 (Revised April 2002)
- Case
Dialpad Communications (B)
By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case. View Details
MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (B)." Harvard Business School Case 601-107, February 2001. (Revised April 2002.)
- February 2001 (Revised August 2001)
- Case
Dialpad Communications (A)
By: Alan D. MacCormack and Kerry Herman
Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California
MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (A)." Harvard Business School Case 601-090, February 2001. (Revised August 2001.)
- December 2000 (Revised November 2001)
- Case
Rise and Fall of Iridium, The
By: Alan D. MacCormack and Kerry Herman
Examines the history of Iridium Communications, a provider of mobile satellite services. Discusses the genesis of Iridium's technical design, then follows the venture through various stages of development. Describes Iridium's attempts to build a subscriber base after... View Details
Keywords: Information Technology; Business Model; Business Growth and Maturation; Organizational Structure; Mobile and Wireless Technology; Telecommunications Industry
MacCormack, Alan D., and Kerry Herman. "Rise and Fall of Iridium, The." Harvard Business School Case 601-040, December 2000. (Revised November 2001.)
- September 2000 (Revised December 2000)
- Case
Bench Strength at Bell Atlantic
By: Clayton M. Christensen and Sarah S. Khetani
Keywords: Telecommunications Industry
Christensen, Clayton M., and Sarah S. Khetani. "Bench Strength at Bell Atlantic." Harvard Business School Case 601-007, September 2000. (Revised December 2000.)
- April 1998 (Revised July 1998)
- Supplement
Clear Communications Ltd. vs. Telecom Corp. of New Zealand Ltd. (B)
By: Willis M. Emmons III and Martin Calles
Supplements the (A) case. View Details
Emmons, Willis M., III, and Martin Calles. "Clear Communications Ltd. vs. Telecom Corp. of New Zealand Ltd. (B)." Harvard Business School Supplement 798-091, April 1998. (Revised July 1998.)
- March 1993
- Supplement
McCaw Cellular Communications, Inc. (E)
Describes a competitor's decision to install capital equipment using switching technology incompatible with McCaw's. View Details
Teisberg, Elizabeth O., and Sharon L. Rossi. "McCaw Cellular Communications, Inc. (E)." Harvard Business School Supplement 793-053, March 1993.
- November 1991 (Revised January 1997)
- Case
Motorola, Inc.: Bandit Pager Project (Abridged)
Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful; it becomes clear in the case, however, that there were some shortcomings as well. Some marketing issues were not... View Details
Keywords: Time Management; Marketing; Product Development; Production; Success; Projects; Technology; Telecommunications Industry
Wheelwright, Steven C. "Motorola, Inc.: Bandit Pager Project (Abridged)." Harvard Business School Case 692-069, November 1991. (Revised January 1997.)
- September 1990 (Revised January 1997)
- Teaching Note
Motorola, Inc.: Bandit Pager Project and Bandit Pager Project (Abridged), Teaching Note
Teaching Note for (9-690-043) and (9-692-069). View Details
Keywords: Telecommunications Industry
- March 1998
- Teaching Note
Orbital Sciences Corporation: ORBCOMM TN
By: Das Narayandas
Teaching Note for (9-598-027). View Details
Keywords: Telecommunications Industry
- February 1996 (Revised June 1997)
- Case
Northern Telecom (B)
By: Robert J. Dolan and Sylvie Ryckebusch
Documents two problems in the product development process of Northern Telecom's new Greenwich key systems product line. These problems are due to the conflicting goals of the marketing, design, and manufacturing groups in the product development team. A rewritten... View Details
Keywords: Problems and Challenges; Product Development; Goals and Objectives; Telecommunications Industry
Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (B)." Harvard Business School Case 596-064, February 1996. (Revised June 1997.)
- December 1992 (Revised June 1993)
- Case
ACTC Customer Service Department
Focuses on the young general manager of a new cable TV system and on its customer service department. Jeanne LaFrance, the general manager, has an uneasy feeling about the way in which the department is being managed. She sees symptoms of what she suspects are serious... View Details
Keywords: Management; Problems and Challenges; Planning; Customer Focus and Relationships; Performance Evaluation; Telecommunications Industry
Roberts, Michael J. "ACTC Customer Service Department." Harvard Business School Case 393-056, December 1992. (Revised June 1993.)
- September 1980 (Revised October 1983)
- Supplement
AT&T -- Long Lines Department National Account Selling (D)
By: Thomas V. Bonoma and Benson P. Shapiro
Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (D)." Harvard Business School Supplement 581-034, September 1980. (Revised October 1983.)
- November 1982 (Revised March 1994)
- Case
Madison Wire and Cable Corp. (B)
By: Stephen P. Bradley and William S. Krasker
Keywords: Telecommunications Industry
Bradley, Stephen P., and William S. Krasker. "Madison Wire and Cable Corp. (B)." Harvard Business School Case 183-118, November 1982. (Revised March 1994.)